A Leaking Water Heater

April 30th, 2018 by My Buddy The Plumber

Do you have a leaking water heater? Maybe you stepped in a puddle when you went to the basement to do laundry or maybe you noticed the hot water wasn’t very hot. Either way, sp ...

Causes of Uneven Home Cooling and How to Fix Them

April 29th, 2018 by My Buddy The Plumber

Uneven home cooling is frustrating and expensive. This problem can constantly annoy you because you either aren’t cool enough or you’re too cool. Plus, you’re paying mor ...

How to Improve Air Conditioning Efficiency Quickly

April 25th, 2018 by My Buddy The Plumber

Air conditioning efficiency will dictate how much you pay for your cooling costs this summer, and how comfortable you are on the hottest days of the year. Does your system have to ...

6 Steps to Take Before You Turn Your Air Conditioning on This Summer

April 23rd, 2018 by My Buddy The Plumber

Your air conditioning is a vital part of your comfort once the weather turns warm. In fact, you may not be able to picture living without it! Before you lower the thermostat to ...

3 Benefits of Replacing Your Air Conditioner and Furnace at the Same Time

April 10th, 2018 by My Buddy The Plumber

Upgrading your air conditioner and furnace together can help you cut your energy bills. The air conditioner and furnace both work in sync to keep your home comfortable in every ...

James Winder

20:38 08 Mar 19

This company is top notch! They have done a plumbing job, 2 water supply line jobs and installed an A/C for us over the last couple of years. Each time, they have gone above and beyond in their level of service and people skills. EB is especially personable, detailed and thorough! Never once have I felt like we over-payed for anything they provided. If you want excellent work and customer service for a fair price,- this is the company to call !!

Moya Garske

18:26 19 Feb 19

We had a very good experience with our heating tech Matt Clyde. He arrived to do a diagnostic check of our furnace, but our power had been out all night/morning. He provided his personal number and offered to return between his other appointments as soon as our power was restored. Our power did not come back on until early evening, he even offered to come back later that night after he took his wife out to dinner on Valentine's Day. We were able to reschedule for the next morning. He arrived and ran a full diagnostic and thankfully it was an easy fix. He was very nice, professional, honest, and knowledgeable, all the things you want in someone coming to fix something in your home. I was VERY happy and impressed with not only Matt's service, but also the woman who scheduled our appointment, Frankie. She was very nice and personable, made me feel confident that we would be well taken care - which we were. I will definitely be using My Buddy the Plumber, Heating & Air for any future needs and have already recommended them to others due to the integrity and honesty that I experienced.

Derek Debenham

04:45 21 Mar 19

We called my buddy the plumber for a leak under our bathroom sink. Jared Boone was the plumber who came over and he was so pleasant to work with. He was highly professional, knowledgeable, and friendly! I will definitely be a repeat customer thanks to the service we received from Jared.

Leonard Nicola

05:24 30 Mar 19

Top notch! What more can I say. I was so very impressed with the, professionalism, kindness, work ethic and honesty, of my tech, TYLER LOWRY.Seriously, if you, or anyone you know, are looking for a plumbing technician, look no further. Above and beyond the terrific work this young man did... I can honestly say, I have made a new friend. And I am proud to say that. Tyler's willingness to go the extra mile to make me happy and to insure the highest quality in workmanship, can only be experienced first hand, to appreciate it.... Thank you so much, Tyler. Lastly, let me say, if this young man reflects the company as a whole... you will never be disappointed. Nick

S Roper

22:47 23 Jan 19

We have been using My Buddy as our plumber with great success. Yesterday, I called for an appointment to have our furnaces checked and was able to get an appointment the next day. Vance from My Buddy came to inspect and possibly repair our furnaces. He came right on time and even early and was very professional. While he looked our furnaces over, he willingly answered my questions and told me what he was checking and why. I noticed that rather than simply replace parts, he cleaned them which of course saved money. I asked Vance about prices on new furnaces, and he had some great options. We highly recommend My Buddy for both plumbing and heating services and will surely ask for Vance to come again when we need our furnaces checked and to install a new furnace.

Victoria Thompson

20:59 24 Apr 19

Great experience from start to finish. Vance was very attentive, great pricing, excellent customer service. I had a lot of questions, they were attentive and patient! Andy and Ryan were great with putting the systems in. Highly recommend.

Daniel Payne

02:53 02 May 19

I am currently working with Brian on a large home project. He has been awesome every step of the way. He has answered my countless questions and always responds in a timely fashion. I would recommend the company and Brian to anyone. It is comforting having a competent and well experienced person/company working on what may otherwise be a very daunting improvement project.

Joe Seydel

15:31 09 May 19

We had a water heater issue and I saw that these guys reviewed very well on Google, BUT apparently reviews are not everything. The short of it is, that when they finally showed up (at the very end of the 2 hour appointment window) he took a look at the manufacture date of our water heater, and granted it is 10 years old, and immediately said it needed replaced. He didn't do any kind of trouble shooting, he didn't really ask any questions, he just saw a date and jumped right into the whole "you are going to have to replace it" I asked why can't we fix it and didn't get an answer just a well it's going to cost more to repair than its worth. I asked how much to replace, and his quotes were 1k - 2k above the industry standard. Well, I went with my gut and tried a $12 thermocouple and guess what? We have hot water. No Thanks My Buddy The Plumber, when we DO need a new water heater we won't be calling you.

Primrose Holland

18:14 16 May 19

Needed to re-route a gas line from my water heater and furnace. My Buddy The Plumber "Jake" came out and reviewed what needed to be done. He gave a reasonable quote and told me he could get it done right now. Quality job, answered every question/concern I had, tested his work and it was all good to go.

Curtis Kluth

22:37 16 May 19

I had some water pressure issues and so I found my buddy the plumber on Google search and saw they had great reviews, so I gave them a shot. Jake was my service rep. that showed up on time and he was awesome!! He fixed my water pressure issues fast and saved me a couple hundred dollars!! I cant thank him enough!! Thanks again Jake!!

Matt Nichols

21:03 17 May 19

Jake was great. Fast knowledgable and very easy to talk and work with. Quote was exactly what ended up being charged and my water heater is in a rough place to put one in but not a word of complaint or concern. Great service. Great work. Fast response.

Stephan LeBohec

01:34 18 May 19

I always get great service from My Buddy the Plumber and they never tried to twist my arm to buy installations I do not need when my older equipment can still be maintained, that is quite different from other companies. Recently, I had Jason and Jacob come do some work on a leak under a sink and on a toilet. Like their colleagues they were polite, clean, attentive, friendly, and very knowledgeable. They work fast but still take the time to listen to the description of the problems before they offer their diagnostics and best advice. They had to cut a hole in a drywall to install a pressure regulator. They cleaned up all the dust and installed a nice access panel. Then, they had the sink evacuation as well as the drippy faucet fixed in no time. They could not see the problem with the toilet and ran an auger through it on a second visit for free. In my experience My Buddy The Plumber Heating & Air is the best company with the best people in Salt Lake City.

Karen Procino

22:33 29 May 19

Great company to work with. Gave several recommendations/options to choose from (needed a new water heater). Parker, who did our install, was great. Told us exactly what he was going to do, explained invoice well. He had to do some extra work to get the job done so really appreciate his work. I will continue to use "My Buddy" as our plumber/heating/cooling work and will request Parker for our guy!

Ben Lieberman

16:14 31 May 19

I called to have my expansion tank replaced on my hot water heater. They got me scheduled, followed up before coming out, gave me a reasonable time window to work with, and then called 10 minutes early to let me know they were on their way. Great Service! Jason showed up and gave me a quote on the spot, left to get a few parts and immediately got everything fixed up. Overall great experience

S Kennedy

01:02 02 Jun 19

Amazing, The Owner Is Polite And Caring We Had Our AC Down With Out Notice. We Called Him On A Saturday He Told Us He Would Be There With In 30 Minutes He Got There A Lot Faster Which Is Amazing. He Got Everything Diagnosed With In 10 Minutes Which Is Crazy Fast. I Would Recommend This Company 100% They Have Our Future Business.

Brijesh Garabadu

20:36 08 Jun 19

Excellent service. Booking was easy and the agents were courteous. Tyler and Ryan - the plumbers, were excellent to deal with. My hose bib (garden faucet) froze over the winter and cracked. They knew the exact problem, explained me everything about fixing the problem and fixed it quickly. I was truly impressed with the work and their expertise.Tyler, pretty young guy, was especially impressive. It’s hard to find plumbers like him. Very professional, very courteous and very respectful.

Travis Roa

14:04 12 Jun 19

Fast, friendly, and honest service. We thought our water heater was going out, Being a new homeowner I did all the normal troubleshooting but couldn’t get anything to work so I gave them a call. I was surprised to hear they were able to get a technician out to me immediately. I wasn’t going to be available until late that afternoon but the dispatcher was more than happy to accommodate my schedule. Shea (spelling?) came to meet me after work, and in less than a minute he had my water heater up and running. I felt embarrassed that he was able to fix it so easily, and asked him to walk me through step by step how he fixed it which he happily did. His assessment was that a part on the heater is likely going out due to the age of the unit and he gave me estimates to fix the part or to just replace the entire unit. Again being a new homeowner he could easily have gave me the run around but he was completely genuine and up front about his recommendation. At the end of the appointment I expected to have to pay a fee being that this was an emergency service call on the weekend, but he told me that there company doesn’t charge a fee in regards to water heaters which was a huge relief. We will definitely be using My Buddy the Plumber for any and all future needs and would absolutely recommend them.

Ariana Barusch

23:41 12 Jun 19

We had a really phenomenal experience with Vance from My Buddy the Plumber. We have 20 year old air conditioners and each tune up they seem one step closer to the grave. This year one of the units finally decided to kick the bucket. Vance walked me through what was wrong (and what was right with the functioning one), gave me options instead of out and out replacing it, and talked to me about my replacement options, warranty information and so on. It made me feel a ton better, and three days later we have the new air conditioner installed. Korey and Kasey did the installation and they did a fabulous job. Vance told me the new AC would make a difference and it really really does. Our bedroom is like a hotbox but we only had to run it for a few minutes to get things cooled right down. A broken air conditioner was one of my deepest fears about home ownership and Vance, Korey, and Kasey made it no big deal. Thanks team.

Josh Garcia

21:41 12 Jun 19

Tyler was the plumber that came to my condo and he was highly professional, courteous and kind. Fortunately, my issue was an easy fix that I could’ve fixed. Despite that, Tyler quickly addressed my issue, saving me loads of time in the process. I own my own business and sometimes it’s hard for me to find the time to address those issues, Tyler didn’t make me feel embarrassed at all. He helped me tremendously. I would highly recommend My Buddy, and hopefully you’ll get Tyler at your door.

Rachel Lauchnor

16:29 24 Jun 19

John was fabulous! Very personable and very knowledgeable! He had someone with him in training on this visit and was very thorough in explaining techniques, ranges etc.. including significance to safety and performance of the work. What a great mentor to the new lad! He also gave me some good information. Thanks John!

Kari Taylor

14:37 27 Jun 19

My Buddy the Plumber is a fantastic company that has some amazing people working for them. Katy, Ryan, and Korey are a part of the furnace team and they did an incredible job! Our furnace was extremely old and not up to code in any fashion. Katy went over all of the options with us and explained everything really well so there was no misunderstanding from the beginning of the project to the end. Communication is huge for me and they are fantastic at it! I always knew what was going on, there were no surprises. Korey and Ryan installed the furnace we chose and we couldn't have asked for a better team. They work hard, they know what they are doing, and they even helped us out with a problem we have had in the past with our old furnace so it wouldn't happen with this new one. They are very good problem solvers and I am very satisfied with the service I have received from them. I would highly recommend them to anyone that asks! They are hands down the best plumbing company in Utah and I will always call them when I have any issues they can handle.

Cattk Cathy

15:26 28 Jun 19

Great service!!! Came home from my vacation to find my AC was not turning on. Got an appt the NEXT DAY!! John came to my house promptly. He was very polite and put on booties to cover his shoes before entering the house. John gave detailed explanation of the issue and was very informative. I was HIGHLY impressed and pleased with the service. THANK YOU FROM SAVING ME FROM THE HOTTEST DAY IN UTAH TO DATE!

Jared Klinghoffer

13:08 09 Jul 19

Huge fan. Derek came out to look at a leaky valve. The fix was almost instant and he refused to take any payment. To put a cherry on top, I ended up experiencing a kidney stone about the time he arrived and the he asked if he could help in any way. Fortunately I didn't need a ride to the ER, but thought it was really fantastic that in addition to being a generous plumber he was genuinely concerned for my welfare. 100% these guys for my future plumbing needs

Lisa Winderlin

15:38 19 Jul 19

Katie was wonderful. I needed a new AC unit and she helped me through the whole process of understanding what I needed and left the choice to me.Then the installers came, Andy and Tala were so professional. They stayed late to make sure the job was complete and working properly. I really appreciated the personal touch they provided.Beginning to end it was a great experience.

Courtney Stevens

17:39 20 Jul 19

Great service! We had an air conditioner issue in July, and Buddy the Plumber sent John out to help us the next day. John was polite, prompt, and fixed our issue quickly. We also appreciated his tips and advice as new homeowners on how to make our air conditioner run more efficiently.

Devin Thelin

19:08 22 Jul 19

We all know the pains of plumbing repairs: the cost, the time, and the unknown. I am happy to say Mike (the technician that I was so fortunate to have come to fix my leak) made sure that none of these things were a problem. He took the time to walk me through the repair, show me the specifics of why the leak happened in the first place (so I could prevent it from happening again), and even did a quick look around my new home to make sure I was getting the most out of my plumbing. The only thing better than all of this was the small cost of having a technician out at my house for over half a day! Incredible service at a low cost. Needless to say, I have found my forever plumbing company!

Jeff Cutrer

14:06 26 Jul 19

They fixed my problem and then they fixed their problem. Yes, their service was excellent; communication was fantastic - from scheduling, to the technician who kept us informed on time of arrival. He had our problem (which another plumber mis-diagnosed) figured out within 5 minutes. He gave us an honest, fair quote on the spot. Even picking up new parts he was back to our house in less time than he estimated and had the job wrapped up in a timely fashion. I am an Electrical Contractor and understand that problems and accidents can, and unfortunately do happen occasionally. Such was the case at our job. Without going into details I can say I contacted the company via text and was promised that the Ops manager or Owner would get in touch with me. To my surprise, Brandon, the owner called me within 10 minutes and we were able to work out the problem to my satisfaction. I was very impressed with the honesty and integrity of this company. To me the true measuring stick of a company is not only their professionalism and quality of work on the job, but how they respond to problems and issues that arise outside the normal scope of the job. Brandon owned up to their mistake and made it right with us. That says a lot about this company. I would definitely use them again.

Spencer Tycksen

22:10 30 Jul 19

I was really pleased with these guys. I had never used them before. I needed a new water heater installed. Shea was knowledgeable and friendly and had answers to my questions where others didn't. This was my third estimate. Not only was the price better than the others, but the service was excellent and prompt. He came later the same day I called him for an estimate, and then was able to make the install the very next day. Shea went over and above on the install. I'm thrilled with the result. I definitely recommend. Especially Shea.

Mike Haw

23:08 05 Aug 19

Our main backed up. We couldn’t get a plumber to come out to Cottonwood Heights in a timely manner except for My Buddy the Plumber. Jason showed up within 20 minutes of my call. He quickly analyzed the situation. Cleared the back up. Cleaned up after himself. Excellent work. We’ll recommend you to others.

Jen J

23:22 14 Aug 19

Needed a very slow drain cleared. We live in a very old house and have some pretty wonky plumbing. Upper floor sink drain was backing up into main floor sink. It was pretty gross, and was not something we could solve. Called early one morning, got a same day appointment. Brian was the plumber who was sent to help us. He was up front with the estimate, got the job done quickly, and checked a few time with different pressure to make sure it all worked. Best of all, the cost was significantly lower than I anticipated. Thanks Brian and My Buddy the Plumber. I will definitely call again when I need a plumber.

A Leaking Water Heater

Causes of Uneven Home Cooling and How to Fix Them

How to Improve Air Conditioning Efficiency Quickly

6 Steps to Take Before You Turn Your Air Conditioning on This Summer

3 Benefits of Replacing Your Air Conditioner and Furnace at the Same Time

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