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Frozen A/C Unit Fixes

May 21st, 2018 by My Buddy The Plumber

A frozen A/C unit is a sign that something drastic is wrong. It requires immediate intervention. Start by turning off the system. Why it Happens Your air conditioning unit is a w ...

Recent Blog Posts

Boiler Vs. Furnace: Making Your Final Selection
Boiler Vs. Furnace: Costs, Efficiency and Maintenance
Boiler Vs. Furnace: Basic Operation and Sources
Dealing With a Whistling Sound from the Toilet
Plumbing Pipe Materials: Copper and Galvanized

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Google Rating

4.9

Based on 1364 reviews

My Buddy The Plumber Heating & Air

4.9

Sam Harman

00:19 23 Jan 21

Ian and Frankie were awesome. They were knowledgeable and incredibly helpful.

Jeanne Mehlhoff

22:33 20 Jan 21

Aaron came out on schedule, diagnosed the problem and had the problem fixed (new water heater) the same day. I would recommend both Aaron and My Buddy to anyone.

Steve Brantley

21:16 20 Jan 21

These guys were great. On time. Diagnosed and fixed when they said they would at the price they said they would.

Mel Green

00:13 20 Jan 21

I had an excellent experience working with Caleb!We were unfortunate to have a pin-hole leak in one of our water lines running through the wall that resulted in water leaking into the basement. After some investigation and testing in collaboration with Bingham Restoration, Caleb was able to locate the source of the leak in our wall just by listening to it!He opened a small hole in the sheetrock, cut, and soldered a new section of copper pipe all on the other side of a wall stud, without damaging or cutting open the opposite side of the wall which would have been much more expensive to repair!

Libby Dahlstrom

22:55 19 Jan 21

Excellent experience with Kyle and Eric. Friendly, punctual, honest, and professional. Ask for for them personally!

Eric Bryant

15:36 18 Jan 21

Excellent to work with and very patience, also willing to work with renovation guys that work the floor that was flooded from wax ring. I am pleased with their work and will recommend you for this company.

Colleen Quantrell

19:22 16 Jan 21

We called My Buddy the Plumber when the waterline to a toilet broke late on a Friday afternoon flooding the bathroom. Their friendly dispatcher asked a few questions and quickly assigned a plumber to arrive at our home within 90 minutes. Shea was the plumber assigned. He was fantastic. He quickly diagnosed the problem and repaired it. He was friendly, knowledgeable, quick, and efficient. I don't have enough good words to say about Shea and the My Buddy team. We will definitely be calling them again when we remodel next year. We would highly recommend him for any plumbing job! Thank you very much Shea!

Kim Spencer

03:49 16 Jan 21

After a HORRIBLE experience with another company, Jason from MBTP came to the rescue. He assessed the work that had been done, gave me HONEST & reasonable bids for the remaining needed repairs, and replaced a leaking pipe, all in less than 24 hours. First time my mind has been at ease in DAYS. Thank you, you absolutely have my repeat business and referrals.

Adam Harlow

00:51 16 Jan 21

We upgraded our meter service and Dan was incredibly helpful. He helped arrange all of the permitting and meeting with the city and power company. On the day of the switch over the technician from the power company did not show up and he did an excellent job of following up with the power company and trying to get the job done as quickly as possible. The work was quick, looks good, and he was very flexible working with me as the owner/builder making sure that my future needs were met for this remodel project.

Rupa Karki

19:51 15 Jan 21

I have Daniel today for cheking my plumber he is AMAIZING! He educate me and give good advise abour the plumber. I have call My buddy the Plumer because we got the call from the city that we may have leak, so he came and charge nothing for just check also look for the each possibel place that mey be cause leak. Thank you so much for your help Daniel. I will always call My Boddy The Plumber!!

Ashley K.M.

21:36 14 Jan 21

Top notch service! Shawn provided quick, efficient service on my HVAC equipment. Went above and beyond to keep me informed of arrival and left it working better than it has in a LONG time.

patricia sparkman

18:31 14 Jan 21

They did a great job

Earl Foote

20:01 13 Jan 21

Prompt, professional, thorough, informative service in a bind. We lost 2 furnaces and 2 fireplaces during one of the coldest night's of the year. They helped us get everything up and running again as quickly as possible.

Max Vetter

16:28 13 Jan 21

My furnace wasn't working and my buddy the plumber arrived within 2 hours of me calling. They had the problem fixed quickly. I really appreciate their service!

Z C

18:20 10 Jan 21

Damon has usually done the service on my appliances, and he's great!

Sandra Dahl-Houlihan

20:18 07 Jan 21

EB was an excellent plumber. The requested work was done effectively and promptly. EB was courteous and professional. Great work! I’ll call My Buddy the Plumber again, and I hope EB will get the call.

Nicolas Forshee

17:34 07 Jan 21

I could not believe my luck. After purchasing my first home 2 months ago, a high pitched wailing noise began to develop any time I turned on any source of water in my house. Fearing a leak or catastrophic event, I called My Buddy The Plumber. They set me up with a fast appointment, the technician was right on time, and could not have been more friendly, professional, and knowledgeable. He immediately recognized what the problem was, and to my amazement fixed it right then and there during the initial consultation. He was incredibly kind and I would absolutely trust My Buddy for any of my future plumbing needs.

Innovative Tax

20:56 04 Jan 21

Aaron C was great!

Rebecca Coulter

17:01 04 Jan 21

I called and made an appointment with My Buddy the Plumber, and they promptly set me up with Aaron C, who immediately let me know what was going on with my disposal, gave me a quote and finished the work on it. They sent the best person for the job as far as I'm concerned. I will be calling them back again. Thank you.

Denise Liu

02:33 29 Dec 20

Brian K was super professional, friendly and knowledgeable. I had a shower line install and gas line put in. Would use this company again!

Casey Evans

22:55 28 Dec 20

Aaron was great, found and fixed problem quickly,

Amy Pistorius

22:54 28 Dec 20

Aaron was great, super helpful and solved our problems quickly. I would recommend Buddy and Aaron again and again!

LORRAINE LAPADAT

20:33 28 Dec 20

Thank you My Buddy the Plumber for installing our two new furnaces and humidifier. We couldn't be happier with the products you installed. We really appreciate you sending six technicians to our home on Christmas Eve day to install our new equipment. Kasey, Korey, Ian, Frankie, Andy and Tala exceeded our expectations for their professionalism, attention to detail, care for our home, and patience in answering all of our questions on how to best care for and operate the systems and Ecobee thermostats. Also a shout out to Shawn and the whole sales process. Shawn came well prepared with multiple options, patiently walked us through the pros/cons of each one, sought input from us on our buying criteria, and helped us choose the best option for us (which wasn't the most expensive). The whole experience, from sales to installation, exceeded our expectations. Job well done!!!

Janene Allred

01:40 27 Dec 20

Kyle was exceptional! He was professional, very knowledgeable and personable. As he did both repairs, he took the time to explain what he was doing and why, stating that he liked to take the opportunity to teach his customers. Also, because the repairs were not time-consuming, I was only charged for the $89.00 dispatch fee. I am thrilled with the service and when I contact this company in the future, I will definitely request my technician be Kyle.

James Motors

15:21 24 Dec 20

Our furnace went out 3 days before Christmas. My Buddy the P[umber went above and beyond to make sure it was taken care of. They came out the same day and gave us a fair estimate. They pointed out some issues that needed to be addressed from the prior install that had caused the failure on the first furnace and told us how they would address them. The installers actually arrived early for the install and were very professional and polite. Corey and Casey were both wearing personal protection gear including masks. They were wearing foot coverings and they put down drop cloths covering the entire work area before starting. The quality of work was above and beyond our expectations. The fit and finish of the install was done very well with attention to detail. Couldn't be happier!

Cheryl Myers

22:23 23 Dec 20

Shawn and Easton came to replace two smoke and carbon monoxide alarms in my home. They both were professional, friendly and efficient. They explained how the alarms work, cleaned up and were on their way in no time at all. I will definitely want to hire My Buddy The Plumber the next time I need any service. Thanks so much for your great team and wonderful customer service!! Cheryl from Murray

Cathy Barela

20:44 23 Dec 20

We had Aaron Coolege come out and work on our water heater. He was very prompt, reasonable and did a great job. I would definitely recommend his services to anyone in the future.

Daniel Garner

20:29 23 Dec 20

Shawn is great! He provides great service, is professional, responsive, and does quality work! I highly recommend him.

Steve Barela

18:56 23 Dec 20

We needed a water heater, Aaron came out and matched the competition price plus knocked off 50 more dollars! Super friendly guy, was very efficient, and very prompt. Would recommend requesting Aaron if you use My Buddy!

UBVA Association

17:14 23 Dec 20

This company was great from start to finish! Super easy to work with, courteous, and professional. We had a leak in a water valve and Caleb was so friendly and helpful and really put us first as a customer. He fixed the problem promptly and professionally. Highly recommend - so nice to have good people you can trust in this industry!!!

Troy Boman

19:23 21 Dec 20

Aaron, Great job, amazing service.

Brigette Forte

16:38 21 Dec 20

GT was great! Super nice, on time, and took the time to explain everything to us and educated us on preventative measures so this problem wouldn’t happen again! 10/10 would call him up again 🙂

Teresa Beck

20:47 19 Dec 20

We first called My Buddy The Plumber last Christmas season. We had 18 people up for New Year's Eve and our carbon monoxide monitor was going off. John came up on December 30th and diagnosed the problem as our water heater being improperly installed a couple years before. By January 1st we had a new tankless water heater up and running. He went over and above to help us. Then we replaced another water heater and an air conditioner this summer and John did a great job. It took a while to tune in the tankless water heater but he was persistent and it works great. Today we had them come up and look at two of our fireplaces that weren't working. Pete came up our two miles of dirt/snow road to help us out. John and Pete could not have been more professional, more competent and more pleasant to work with. We would recommend My Buddy The Plumber to anyone who needs their help.

Hail Atlantis

18:28 19 Dec 20

Replaced most pipes for house's water system, as well as installing water softener and water purifier for kitchen sink. Kyle came out to give me an estimate on repairs and he was very informative and walked me through what to expect, he also helped me to set up financing for the job. Eric came along with Kyle the following day to help with the work. They were very fast and did an excellent job. We were pleased with how mindful they were to keep belongings carefully and safely out of the way of the work. We especially liked that they did not deliver sales pitches! Would use again. Thank you!

Stella Johannes

18:16 19 Dec 20

We got entirely new pipes for most of our homes water system, as well as a water softener and purifier for culinary water. Kyle and Eric were very professional and pleasant. They answered all questions very thoroughly, even showing us a cross section of one of the old pipes, all full of sediment, which was interesting to see and made me even more grateful for new pipes! They were careful to consult with us before making any changes. They were fast but very thorough and repaired those little things they came across as they worked that were not expected. We will certainly keep their card on the fridge. Thank you!

Nickol Meehan

15:51 18 Dec 20

My buddy installed 2 toilets for my home in Draper about a year ago and they are still working great and in great condition. THey use quality products, not the "cheap stuff", plus the price is the best in the valley. THank you My buddy the plumber!

Hanan Ibrahim DHS

14:50 18 Dec 20

We've used My Buddy the Plumber once before last year and we had a wonderful technician (Jordan), but we've had a torturous experience 12/7 with Kyle Malmstrom just last week 12/7 when we had water in our basement, and he came in and talked my ears off about irrelevant things, just a typical low caliber sales man. Our drain pipe needed to be jetted and he said it costs $1,083, but we got charged for $1,300. Because of some water getting to the baseboards and kitchen cabinets, he told us that everything needs to be teared down. He made the decision on his own and contracted "Dry Wall Restoration, without asking us if we wanted to go with a different company. " We came to learn later that Dry Wall Restoration give My Buddy The Plumber a portion of the pay for recommending them, " very unethical and shady business! We could have hired a different damage mitigation company, but we were never consulted. He lied about our homeowner insurance and said that we would get back two third of the cost of digging in the ground to install a liner BIG LIE, we didn't have a separate underwriter for sewer damage, but he never cared to even ask us if we do or we don't. My daughter had them write on the agreement that if the cost exceeds our insurance premium, we are not liable for paying it. Jetting was done on Monday 12/7, we received a receipt on 12/14 and after I called Kyle and the main office to ask for it. Are we disappointed, and would never hire their services again? For sure!Advice for everyone, if you ever have flooded place, check your policy and talk with your insurance agent first, not with your plumber!Jetting and cleaning out the pipe was done efficiently and our water problem is gone.I wanted to add an update to our yesterday's review. Minutes after I posted the review, I received a call from the owner of My Buddy the Plumber (Branden). He took the time to listen to our concerns and acknowledged them. He shared some feedback with his technician as an area of learning opportunity, and called me at the end of the day yesterday (like he promised) and offered us a credit for our pain and suffering. A true and live example of excellent soft contact leadership skills! Thank You Branden!

Brandon Taylor

00:15 18 Dec 20

Had our water heater replaced. Brian did an awesome job. He was very helpful, professional and had great communication. I really appreciated everything he did to help us get our hot water back. Highly recommended!

Mindy Tueller

22:44 17 Dec 20

My Buddy the Plumber was fantastic to work with. In less than 2 days after the problem was diagnosed, I had a new high efficiency furnace installed and working beautifully. Andy, Tala, Ian and Frankie were extremely polite, quick workers, and did a great job of communicating everything to me. I highly recommend My Buddy the Plumber.

Kristin Watson

16:56 16 Dec 20

Our situation is unique in that we have a Tiny House and access was not easy, but that was not a problem for Matt, he kept a good sense of humor and got the job done. They were Very Professional and had great communication. I received a phone call about 45 min ahead of time letting me know they were on their way and Matt was right on time. Would definitely call them again!

Nick Bangerter

23:06 14 Dec 20

My furnace went out on a Sunday. They were super responsive, didn’t charge extra to check things out on a weekend and did great work. Super professional and helpful. Also very good price. Thanks My Buddy!

Kolby_ Account

20:43 14 Dec 20

Aaron c not only does an amazing job but does it in a timely manner, will be recommending him to others.

Annaalisa Burbidge

20:32 14 Dec 20

Aaron C. was great to work with. Took care of the issues we called him for and also additional things once he arrived on site. So grateful for his professionalism and kindness when he arrived.

Robin Nelson

21:51 12 Dec 20

Nolan Ward

19:02 12 Dec 20

I could not have asked for a new furnace install to go any smoother. Shawn went the extra mile to find a furnace that would fit through my small access to the crawl space without losing any quality or adding any cost. Fair pricing and very knowledgeable. I felt very comfortable with their recommendations and they resolved all my questions and concerns. Thank you for great service and professionalism.

Pat Child

16:51 12 Dec 20

I was very impressed with Mike. When I called My Buddy my water heater was leaking and they sent Mike out to look things over. He was at my house in 45 min. Spent time checking things over very friendly. Did not seem rushed and made me feel like I was family. The next day they instated my new water heater. Thanks Mike.

steve newsome

01:39 12 Dec 20

Had Technician Shea with MBTP bypass failed water heater. Then provided replacement options. Returned with new water heaters and added water softener. Very skilled professional start to finish.

Brian Meek

23:38 10 Dec 20

We had an old furnace worked on, a new furnace installed as well as some exterior electrical outlets installed. We also got quotes for some other work we plan to have done in around the house. The technicians were all extremely personable and informative and did great work for us.

maxtfarrell

21:46 10 Dec 20

Matt is the man. He came to my house after another shady plumber had been there and the experience was night and day different. He explained what my issue was clearly and walked me through what my options were. It was kind of odd to interact with a plumber and not feel like they were trying to rip me off. My Buddy the Plumber is aptly named; my plumber Matt gave me the service you would give to a close friend. I couldn't recommend him enough

Kristal Stapley

19:05 10 Dec 20

Dan the electrician was so friendly and professional. He was very patient while I figured out exactly where I wanted my can lights, even though I went back and forth for a few minutes! He covered all the furniture and left everything very clean. Some of the drywall got a little messed up in one spot, but that happens and it should be easy to patch up. It looks great and I'm excited about the amount of light in my front room now!

Partially Present

09:01 10 Dec 20

Home humidifier install was super easy and effective. They had finished the job before the third contractor could even schedule time for a bid. Work was sized and done properly which was a bit difficult in my utility closet. Was the same price as a local Park City firm but far more professional and included a free Ecobee and a year of preventative maintenance for what seems to be all my condo's major systems.Very happy I went with them and hope to use them for my upcoming electrical and lighting projects.

Sheena Lathrop

21:44 09 Dec 20

From start to finish these guys were great to work with! Shawn worked with me on pricing and they delivered on every promise. Great teams, very respectful. Highly recommend going through them, will refer everyone I know to use these guys!

Marc Toso

16:26 05 Dec 20

My Buddy just installed a new furnace. Did an awesome job. Ian, Frankie and Vance went above an beyond making sure my Nest worked with the new system. Great guys. Will definitely use them for all my heating needs.

Mandi Taylor

21:42 03 Dec 20

Daniel of My Buddy the Plumber in Salt Lake was great. Very professional, friendly, and a plumber who knew exactly what he was doing. He took what I believed to be a difficult job of replacing a water heater in a confined space and made it look easy. The price of this work was more than fair and less expensive than I was anticipating. I would recommend My Buddy the Plumber to anyone out there looking for a plumbing company and if your lucky enough to get Daniel called out to your place thank your lucky stars.

malen earl

22:44 02 Dec 20

We had a clogged drain. Jason from my buddy came by & took care of the problem. I loved that he was prompt & didn’t waste time. Jason is the man. He is what you would call a rockstar. Very professional, good tempered & very helpful. When he left there wasn’t anything we needed to clean up. He did a great job.

Alexandra Ziesler

03:23 28 Nov 20

John came out during Thanksgiving break to help us get our heater going again. He was thoughtful and knowledgeable and got it working! We were very grateful.

Jane Stetich

03:55 26 Nov 20

My old furnace died on a cold November day. The carbon monoxide monitor in my basement was beeping. My Buddy was very responsive to send out Vance and GT to find the problem. Their explanation of the damage was clear. I never felt pressured to buy anything. I think they genuinely cared for my safety. Next morning the technicians arrived promptly to install my new furnace. They were professional, courteous and friendly. They were masked up and using precautions during the time of CoVid. They kept me informed of their progress and did a great job. Thanks to Andy, Frankie and especially Ian for taking care of the problem. I will use this company again and would recommend them to others.

Sean Savage

01:56 26 Nov 20

Joshua, out of the Provo location, was very prompt and understanding and was able to clear our drain problem the night before Thanksgiving in short order. Cannot thank you all enough! Sincerely the Savages.

Nancy Walker

22:41 24 Nov 20

We have gotten to know Dan Jenkins - My Buddy The Plumber (electrician) quite a bit the last few months. He has been to our house several times to do a variety of jobs for us! The main project he did for us was to install 4 ceiling fans and an attic fan. He did a fantastic job! He is very professional, friendly, and knowledgable about his craft! We highly recommend Dan for any electrical project OR problem you may have!

william lewis

19:59 23 Nov 20

Quality service and employees!

Megan Wright

19:56 23 Nov 20

I have used this company twice now and both times they were so polite and provided quality work. In addition to giving us discounts. Would highly recommend.

Joshua Atencio

19:43 23 Nov 20

Dan from my buddy came and rewired our 1931 bungalow. He was very excited for the project, and he took great care of our home. Through each stage he kept us informed of his plans, asked our opinions, and kept construction mess to a bare minimum. He planned ahead for potential expansions and additional needs, and always cleaned up after himself. We're very glad we chose Dan and My Buddy for our home.

Natalie Thompson

03:25 23 Nov 20

Scott was great, super responsive, and he gave us clear information about our tankless water heater that made sense so that we could make a an informal decision

Landon Clark

23:46 22 Nov 20

Aaron C.did a great job. He was thorough and did a great job of explaining the situation. Would highly recommend!

Dan Gomm

17:38 21 Nov 20

Aaron C. Was professional, courteous, and timely. The work was quick and clean.

Sara McEvoy

17:32 21 Nov 20

Aaron C was excellent. Timely, friendly, knowledge

Shawn Middleton

01:56 21 Nov 20

Update: Mason is awesome too. If you need help with electrical, call My Buddy and ask for him.I had a plumbing issue that I needed fixed quickly before I went into work. My buddy was awesome to work with and Daniel did a great job communicating. Now my water is back on and I have peace of mind again thanks Daniel!

Melissa Cundiff

23:54 20 Nov 20

It turns out we made a call to My Buddy The Plumber so someone could come give instructions on how to use the shower! Daniel was so nice in showing how to pull the handle out before turning to the desired temperature. But the best part was he didn't charge for the lesson. Thank you Daniel and we will call again when we have an actual need for a plumber.

Emily Wrathall

22:57 20 Nov 20

Preston was remarkable and kind! Professional and knowledgeable, I'm beyond impressed.

Sandy Weston

16:37 20 Nov 20

Matt was on time and very professional, he explained everything in detail and fixed the issue quickly

Sarina Haws

03:43 20 Nov 20

Very professional very affordable Jordan Was very knowledgeable and explained everything perfectly. I will call this company and him for any future plumbing or HVAC needs

Julia Hueletl

19:33 19 Nov 20

I tried posting another review but didn’t see that it did so here I go again. I called today due to not having an hot water and the nice lady I spoke to advised me she would have someone out within 1-2 hrs. Sure enough Caleb showed up and helped us right away! He got it back up running in less than 5 min and was super knowledgeable when I asked other questions about updating our water heater. Would definitely recommend him and this company!

Savannah Leonard

23:18 18 Nov 20

We had a leak in the kitchen sink that Daniel found and was quick to fix he also fixed another pipe that took him less than an hour to completely replace. I would highly recommend Daniel and my buddy the plumber

Guy Spencer

22:22 17 Nov 20

Dan was an excellent technician. Arrived early, and was very friendly and professional. Installed sub panel and did a very good job. All work was done at a very affordable price.

susan bradford

21:58 17 Nov 20

GT was super prompt, professional and courteous! They came the very same day and fixed my heater right up without trying to up-sell me for parts I didn't need. I can not recommend these guys enough!!

Stacy Ludlow

23:42 16 Nov 20

Our hot water heaters went out this morning. We called My Buddy the Plumber at 7:45 a.m. and Daniel the service tech was at our house by 9. He did a very thorough inspection and recommended replacing both water heaters since they work in sync with each other. He also said the ones currently installed were not done up to the current safety specifications. We decided to replace both on his recommendation. When he pulled the main water heater out it was filled with tons of sediment. He was quick, professional, and friendly. I will definitely use them again and will ask for Daniel.

D B

00:29 14 Nov 20

I've recently moved into a new place and discovered a leak in my bathroom sink and toilets, upon which my landlord contacted MBTP. Damon came by to fix the problems, and was professional and courteous. Going forward, I'll do business with MBTP for any future plumbing issues.

Kevin Kingsbury

19:16 13 Nov 20

Shea came by to take a look at a problem with our water heater. He found out what he thought the problem was and quickly took care of it. He was very friendly and his help was greatly appreciated. We will definitely call these guys again.

Wyatt West

18:25 13 Nov 20

Was having some problems with my furnace in Park City and desperately needed it to be fixed before Winter. My initial window was between 12-2 but John called me and was able to come sooner. John arrived promptly when he anticipated and was extremely friendly and professional. He had everything fixed in under 10 minutes. If you have plumbing or HVAC problems I can't recommend My Buddy and John enough!

Tyler Larsen

15:47 13 Nov 20

Ut Tracking

22:53 12 Nov 20

I had My Buddy The Plumber out today for my furnace unfortunately it stopped working. They got out here in a quick and My technician Presten was knowledgeable and nice.I recommend this company!

Ahmad Mosleh

22:49 12 Nov 20

I had to leave key pass it. I don’t know who to call I am glad I called my Buddy the plumber had EB came out and fix it and know what time he was very friendly an I had a leaky Fossett. I don’t know who to call I am glad I called my Buddy the plumber had EB came out and fix it and know what time he was very friendly!Update: Quick service from Presten he was friendly and knowledgeable.

Steve McCutchan

21:55 12 Nov 20

Had My Buddy at my house today for two different plumbing issues. Troy did an excellent job replacing out kitchen faucet. Very professional, courteous and efficient. Finished in less than an hour. Jason was also out and took a look at a toilet that hasn't been flushing properly. After not finding a clog problem diagnosed that it was an older inexpensive toilet that didn't have enough flushing power. Suggested getting a new, higher efficiency toilet which I plan to have Jason do in the coming weeks. Thanks to MyBuddy Plumber.

Renee Zollinger

21:39 12 Nov 20

They sent Eric Malmstrom to fix a toilet that my previous plumber couldn't figure out after 6 weeks of trying. He showed up in mask, gloves and shoe covers, figured out the problem, showed me how to fix a completely different problem (faucet). He was knowledgeable and very helpful, and is my new plumber.

Terri Flint

19:50 12 Nov 20

Chandler provided excellent service today cleaning my furnaces

Dave Smith

19:17 11 Nov 20

Great service. Preston did great!

Kaycee Oliveto

18:16 11 Nov 20

Great service got an appointment from Shawn for repair and maintenance on my furnace within 24 hours. Larry was very professional when they showed up and didn't try to upsell me. Will go to them for all my heating and air needs!

Ryan Kalis

23:55 10 Nov 20

Shawn was able to get me everything I needed very quickly and at a great price. My Buddy is the best.

Parker Rockwood

01:32 10 Nov 20

Thank you John H at my buddy for coming by last minute to fix my heating system!

Jack Garrigan

23:23 09 Nov 20

This was the absolute best experience with a service needI have ever had. I have called a few companies in the last few months, and this was the most knowledgable, helpful, kind, company of any of them. I would only call this company!

Carrie Damon

21:48 09 Nov 20

G.T. Was my service tec. He’s very professional, easy to talk to and gave me some great suggestions for equipment longevity! Thanks G.T.

Bob Fawcett

16:05 08 Nov 20

Late Saturday night we had a water heater go out. They sent Caleb out early Sunday morning and he was able top fix it immediately. He was super professional and did an amazing job. My Buddy the Plumber are always top notch. I have rental properties and always use them. I am especially impressed with Caleb. I suggest you ask for him specifically.

Daniel Jackson

06:29 06 Nov 20

Whatusëė Isubjëctive

21:26 05 Nov 20

Spigot froze...cracked...leaked. Daniel Lawson. HEART HEART HEART! Love him he is amazing. Will always use him. Used MyBuddy a couple of times and have loved everything about them but Daniel is TOPS!

Penny Toone

19:30 05 Nov 20

Kyle and Eric are the 2 plumbers that worked with me to find the break in the water line. They are great men and do a fast response time. I went with another company because of a family discount. If it wouldn't have been an extreme discount would have had them finish the job.

Rachel Edwards

18:18 04 Nov 20

Mike was so helpful! We had a slow draining kitchen sink that we tried a few different things on (over several days) with no success. We were able to get an appointment pretty soon after we called. He showed up and got right to work and the sink was fixed within the hour! We made an appointment for him to come back a couple of days later to hook up the ice maker in our refrigerator. Same thing, came on time, got right to work, and finished quickly. Also he is friendly and was remarkably patient with my small children who probably occasionally got in his way. I would definitely recommend!

patricia morehart

17:46 02 Nov 20

Matt is the best

Matthew C

23:47 30 Oct 20

Excellent and honest service. Technician Kyle Malmstrom came in to check my water heater. He was very knowledgeable in diagnosing and suggesting solutions correct problems with my water heater. I would highly recommend his services as a plumber.

Keni Corvalan

22:51 30 Oct 20

We had Daniel stop by today to look at our shower which was having issues. He was professional, quick and very kind. He wore his mask and shoe coverings. Daniel has helped us in the past and continues to do an excellent job, he always provides qualify work!

Jacky Dunne

18:11 30 Oct 20

Called for furnace repair. Very timely, professional and knowledgeable. Presten recognized the wiring issue and corrected the problem.

Heather Taylor

00:08 30 Oct 20

Fantastic same day service! Preston was friendly, knowledgeable and professional! Our heating issue was resolved in one visit by this honest company. Thanks, My Buddy!

Nick Magnuson

21:36 29 Oct 20

John was great. Addressed a boiler issue at our home in Park City. Diagnosed the issue, explained cause, and immediately had solution with cost estimate. He got us back up and running in no time. A true professional and confident in his work - highly recommend John.

stosh Michalske

20:44 29 Oct 20

Scott was very helpful. Called and let me know how far away he was to give me a heads up. Knowledgeable, professional, friendly. Had a very positive experience and would 100% use My Buddy The Plumber again.

Bradford Carroll

00:42 29 Oct 20

Miles Waltman

00:11 29 Oct 20

Shawn came out to look at our HVAC. He was punctual, professional, and helpful. I was impressed.

Susan Hollenbeck

21:34 28 Oct 20

Daniel lit the pilot light on our fireplace and stayed to make sure that it was working. He was gracious and personable and easy to work with. I call My Buddy the Plumber for all my electrical, havoc and plumbing needs.

Lauren McGreevy

20:41 28 Oct 20

Damon did a fantastic job! He was thorough and took the time to explain the problem as well as the repair. He also was very cautious about cleanliness, given the current pandemic. Additionally, Damon was so good with my dog! I will definitely be a My Buddy The Plumber customer for life.

David Jones

20:02 28 Oct 20

The tech (G.T.) knew his stuff and made the repair quickly and at a fair price.

Jim Preston

19:51 28 Oct 20

Presten was great found the problem quickly thanks

Jim Dabakis

18:28 28 Oct 20

Presten was very kind and by far the coolest guy I know. Did an awesome job on my furnace tune ups. Give him a raise!

Zach Kirshner

16:50 28 Oct 20

Shawn was able to drive out and help me within the day I needed it. With every other company you need to wait to get service and they still try and nickel and dime you. Go with My Buddy!

Rachel Lauchnor

20:46 27 Oct 20

10/2020 Larry came for HVAC maintenance. I found him to be very pleasant and EXTREMELY knowledgeable. Our main furnace needed a new part as it is 16 years old. The job was done in minutes.Come to find out he has been doing this work for over 35 years and was very helpful when it came to our wall heating unit we have on an addition to our home. Most people have no clue how to address this one. Larry was on time and very professional. Larry is golden to your business!2018 John was fabulous! Very personable and very knowledgeable! He had someone with him in training on this visit and was very thorough in explaining techniques, ranges etc.. including significance to safety and performance of the work. What a great mentor to the new lad! He also gave me some good information. Thanks John!

Jonathon Golden

21:26 26 Oct 20

Had an emergency today, my kitchen pipes froze. Scott from My Buddy was their first thing in the morning to troubleshoot and make the necessary repairs and got us our water back to our kitchen. Scott was very professional and I look forward to working with him in the future on going tankless for water heating in our house. Can't say enough about My Buddy and Scott.

Alejandro Mora

20:43 26 Oct 20

Kyle did I great job and didn’t charge me!!

Emma Featherstone

19:09 25 Oct 20

Preston W. was an absolute pleasure to have in our home. He called to let me know he was on his way and showed up earlier then I expected-which for a late evening was so helpful. He took the time to not only fix our problem with our furnace but also teach us about our house (first-timers here) and show us how to maintain it. He answered all our questions and was very thorough with his work. So grateful for Preston with My Buddy the Plumber. We will for sure be using them again.

Samantha Gattis

00:27 25 Oct 20

Great experience with GT as my tech. Courteous, informative, and helpful. Explained all my options with my furnace issue and kept me informed as he was working on it. Also wore a mask and booties the whole time, which was greatly appreciated.

Mark Fruin

19:18 23 Oct 20

Dan installed a programmable switch I had failed at. He identified some wiring with stripped insulation and repaired it. He installed and programmed the switch for us. He brought in his own vacuum to clean up some drywall debris, most other repairman would have left this for us to deal with. He was friendly and did great work. I highly recommend him and My Buddy.

Karl Baranov

21:01 22 Oct 20

Kyle came over to help out with our kitchen sink installation. He was very knowledgeable and thorough. He was honest and seemed like he genuinely wanted to provide the best solution for our situation.

Don Lewis

17:14 21 Oct 20

Mason Jones came to fix a gfci outlet and fix a breaker panel today. I couldn't be happier with his honesty and professionalism. I will definitely call him again for any electrical work I need done!

Clarke Low

01:27 21 Oct 20

Shay is the best repairman! He was so helpful when we had a gas leak to our fireplace last year and came back again this year when we couldn't get the pilot light on. He is knowledgable and great to work with!

Nathan Nielsen

14:22 20 Oct 20

Damon Talbert was amazing. Arrived on time and finished the work in timely manner. I can’t stress enough, this company and their employees are great. I won’t get my services done by any other company and Damon represents the company very well. Two thumbs up and keep up the good work. Thank you.

Diane Jones

22:24 19 Oct 20

We had plugged too many extension cords in and overloaded our main electrical service. When we discovered the problem, we called Mason and he came right away and ran us a new service and got us back up and working the same day. He is great to work with and we appreciated his knowledge and work ethic.

Dallon Silva

14:20 18 Oct 20

Thanks Jared! Great service, would recommend.

Marlen Navarrete

14:31 15 Oct 20

mason came to install my chandelier and he did a great job

Keely Bradshaw

22:55 14 Oct 20

Tyler (plumbing), Korey & Kasey (HVAC) and Mason & Kurt (electrical) are a stellar crew at My Buddy and are a god send in the world of hvac, electrical and plumbing. My home renovation never would have been completed on time were it not for these folks and their diligent, accurate work, and willingness to go always go the extra mile. Head and shoulders above the rest.

Mike Gingras

20:26 13 Oct 20

Great responsiveness to an urgent situation. Replaced two furnaces with the addition of ultraviolet light additions for allergens. Quote on Monday, full replacement on Tuesday. They brought the "A Team" to complete the project 4.5 hours rather than the 7 hours projected. Andy, Ian, Ryan and Tala were exceptional individuals: Courteous, polite, and professional. They reviewed the project in advance with me, tested all systems after installation, and took sufficient time to orient me to my new systems and, more importantly, how to maintain my system for years of enjoyment. They cleaned up fully afterwards. Nate, the supervisor, came by to check job progress and review status with me to ensure my needs were met. I recommend this firm and these gentlemen 100%!

Krista Back

06:53 10 Oct 20

We continue to be so impressed with Daniel! We just went through a major kitchen remodel and like most remodels we ran into our fair share of problems. We called my buddy the plumber and worked with Daniel multiple times throughout this process and he made it so easy, took so much stress away from the situation, and fixed all of our problems quickly. We have 4 little kids and a dog and he was so nice and easy to have in the home, by the end my very shy baby was waving and smiling at him. He went above and beyond we can’t say enough good things about Daniel.

Tim Kipfer

21:05 09 Oct 20

We just had Shea out for another job - adding a water softener to our home. Shea is always great at communicating and letting us know when he is going to arrive. When in the house he does an incredible job showing the issues and then shows us the resolved areas. While he was down in our basement he cleaned up some old pipes that weren't being used anymore so we didn't have unnecessary clutter. He quoted us 1300 initially for the jobs he was doing and it ended up being a little over 1100. We will never go anywhere else because Shea is TOP NOTCH!He previously came out for a job with our new sink and dishwasher unit and showed the same amount of precision, care and quality to his work. Can't recommend them enough.

John Haynes

14:38 09 Oct 20

Scott with My Buddy The Plumber fixed our bathroom faucet in record time! He's a true professional and I would recommend him for any of your plumbing repair needs.

Mary Ware

21:08 08 Oct 20

Daniel is a great plumber! Did a good job on fixing shower & installed water softener

Jill Robertson

13:04 07 Oct 20

Brian Shepard came to my house a couple weeks ago. I forgot to leave him a review . Great service . A+

Austin Ashcraft

20:06 06 Oct 20

Joshua was great. So respectful of our home and time, especially with Covid-19 concerns, and a newborn baby sleeping. He was able to talk us through the issue, and when something came up that he didn't have the equipment for on his truck, he called Jason, who came right over and the two of them took care of us. Highly recommend.

Fuong Banh

17:54 06 Oct 20

Kyle was great in helping us with our plumbing needs. He gave us a great deal we can’t refuse compare 2 other plumbers. He is quick and great service. I would recommend Kyle to anyone.

井作恆

17:27 06 Oct 20

Fast, friendly, courteous, and very helpful. Daniel went above and beyond, and he solved our plumbing problem about as quickly as was humanly possible. We will definitely be using My Buddy the Plumber again.

Stephen Nettles

16:54 06 Oct 20

Updated review - I used them for a new A/C last year and was happy with the experience, very friendly and quick work. I used them again this year for some plumbing, and while the work was great and the technician was friendly, I ran into a slight invoice issue. Despite this, Brandon called me back and was extremely friendly and was able to look into the issue and resolved it within 10 minutes. He made sure I was 100% taken care of and satisfied, and definitely went above and beyond to make me a happy customer. Overall, I'm very happy with them and would definitely use them again in the future!Update: I just had Dan J. help me on an emergency electrical call, and I thought he really did an outstanding job. He was able to show up quickly, identified the issue right away, and gave a very reasonable solution to fix it. Dan worked quickly and the work he did was great! I'll definitely call him again in the future if I have more electrical work that needs to be done!

Gordon Hurley

16:34 06 Oct 20

I signed up for their "club membership" in feb as part of a tankless water heater install. The membership offers 1 yr free inspections of furnace, ac, flush the water heater etc. Preston came out yesterday to do a furnace/AC inspection. He did a super job ! Was not a "kick you tires" inspection, but a very thorough set of tests, probably took at least 1 hr. I'm usually apprehensive of these "free" services in that there will be a lot of "expensive problems" discovered that need attention; a lot of up selling. I didn't get any of that. I believe Preston was very honest, competent and friendly. He gave my system a mostly clean bill of health. Could have issues down stream with the outdoor AC unit but for now it is working well.By the way the tankless unit was another 5 star review installed by a different technician.

Allie Segear

15:51 06 Oct 20

EB came out and fix my tube he did a great job!

Doug Lewis

15:13 30 Sep 20

Scott was outstanding! He nailed it! On time, knowledgeable, professional, thorough, friendly, patient and courteous. Great communication as well. Can't say enough positive things about Scott and his Team including Beau. Clearly we were in good hands. Highly recommended. When you call My Buddy the Plumber be sure to request Scott.

Eric Malkowski

20:48 29 Sep 20

Stacey Hirata

19:35 29 Sep 20

Eric called and asked if he could arrive early which was great. He quickly assessed the problems. He fixed the issue and offered suggestions for the future to reduce plumbing problems. Great customer service and I would highly recommend My Buddy the Plumber

L J

17:03 25 Sep 20

Responded immediately to my call for help and scheduled me for the same day. Sent an excellent technician, friendly, professional, knowledgeable. Diagnosed the problem and got it fixed which required a new faucet purchased and installed. He helped both with selection of appropriate faucet and did the installation quickly. Highly recommend My Buddy the Plumber!

Ryan Cross

21:21 24 Sep 20

My Buddy was definitely the right decision. Talked about options with Shawn and was definitely going to end up spending way more elsewhere. I highly recommend My Buddy

Sushma Saraf

17:06 24 Sep 20

Eric was great - I had a standard water heater flush done and received great professional advice on the system and plumbing. Will definitely use again!John at My Buddy the Plumber Heating & Air was excellent! He helped fix my AC unit and tried to find problem with least the amount of fix/cost needed. John was friendly, fast and efficient, he even gave me a list of helpful tips I can do for upkeep on the system and how to keep it maintained at high performance. Will definitely use My Buddy the Plumber for all my furnace/AC and plumbing needs. Thank You John!

Susi Agui

15:14 24 Sep 20

Mason was wonderful, above and beyond in service and information. He would totally be recommended by me for any job.

Tayson Smith

17:52 23 Sep 20

Shane was the most knowledgeable and understanding person I’ve talked to about my issues with my furnace yet. Highly recommend Shawn!

Mike Northrup

00:51 22 Sep 20

Had Brian Sheppard come out to our rental home for a clogged drain after the competitor came in and couldn't fix it but tried to sell a new softener and water heater. Brian had it completely fixed in 15 minutes. He was great and I now have my go to person when trouble arraises .

Julie Root

18:31 21 Sep 20

Eric Came out same day. He was professional and found the issue was Was a simple fix. He fixed it at no cost to us. Love this company

Russell Weber

20:24 20 Sep 20

Emily Normandeau

17:48 19 Sep 20

Jason and Easton came to my house to repair the kitchen sink. They did a great job. Professional and polite. I would definitely use this company again for plumbing repairs.

Jeff - B.

17:31 18 Sep 20

We STRONGLY RECOMMEND My, Buddy, The Plumber. Fun fact: Another plumbing company tried to charge us $300 more than My Buddy, The Plumber. Shea did a great job and we are very grateful to be able to have hot water for our showers again!! Thank you to their staff as well for their speedy responses, schedule flexibility, and helping us out!! After our first experience, Shea and My Buddy, The Plumber will be our go-to folks from now on.

Amanda L

04:03 18 Sep 20

I have had several different plumbing companies out for this same problem. Sewer line keeps plugging up. I feel bad because it’s a duplex and renters on the east side keep getting affected. I finally had enough and looked on google and found my buddy the plumber. I’m in millcreek and they are close. I had Brian come out today and did a amazing job. Didn’t just clear the sewer line . But put a camera in first and cleared the clog . Which all other companies didn’t do. Found a break in our line and explained in detail what we were looking at . Our nose on also is broke he explained its our last connection to the city pipe. He said I have bad and good news. Bad news is you need a liner , good news it is in good enough condition to get a liner which will cover our nose on to city main. That’s all I wanted from these other companies that charged me thousands and could not find the problem without a camera. I don’t want my tenants to go through a flood monthly. Im very very impressed with his service and asked him for his boss contact number. He is coming out tomorrow morning with his master plumber to mark everything and get us a bid to get this rolling. A+ Thank you my buddy for great service. If you have any sewer problems I highly recommend Brian from my buddy the plumber.

Luann S

03:21 18 Sep 20

I called and prayed I would get a honest plumber this time around . My husband died and I don’t know anything about plumbing. I have had a floor drain that I have had a cable put through it once a month. My water softener goes to it and my tankless water heater. My water softener goes off at 3 am . I’m awake and watch it . It floods bad . I have had 3 different companies out to fix this problem. I have had no luck with the 3 . Today I called my buddy the plumber they sent out Brian Shepard . He listened to my concerns and really cared. He gave me a option to permanently fix my problem. Nobody else did. He helped me fix my fridge and my fan in my bathroom. He is a amazing man. Goes out of his way to help a old senior. I truly was blessed today to have him in my house. Can’t wait for him to fix my floor drain the proper way and not have sleepless nights . Thanks my buddy the plumber to hire just beautiful souls. He was my hero.

Cindy Houston

19:53 16 Sep 20

I called for help with porch lights not working. Mason showed up on time and fixed the issue in 60 minutes. He was very kind and did a great job. It was defiantly difficult to figure out. Thanks to Mason Jones.I give you 5 * review. 🥰 Cindy H. Sandy, Ut.

Crystal Anderson

19:10 11 Sep 20

Kasey and the other installer were fantastic! They really are experts in their field. Very friendly and thorough in everything that they did. When they arrived, they walked us through on what was going to happen and how they were going to position the new furnace. Even during this Covid time that we're in, they wore their masks. I'm truly impressed on the customer service and professionalism.

wendy lavery

23:49 10 Sep 20

Mason Jones came out he was on time friendly and very knowledgeable. Our issue truly made him do some thinking and searching. The end result being a very satisfied customer!

Tory Lavery

23:35 10 Sep 20

Mason jones came out for a general electrical issue and found, and fixed our light issue he was fast, friendly, knowledgeable, qnd clean i have never had a better electrician come to my houseI will definitely recommend mason to family and friends

Carolyn Morris

22:18 10 Sep 20

Tyler was fantastic! I was in a bind and called My Buddy the Plumber and they sent Tyler our the next day! He was fast, friendly, and did a fantastic job! I’ll refer Tyler and My Buddy the Plumber to friends and family.

Kensey Salm

20:45 09 Sep 20

Jonathan Olschewski

22:38 08 Sep 20

Chanel West

21:08 08 Sep 20

GT at MyBuddy was fantastic! He communicated with us through the entire project. He called and said he was on his way almost immediately after we called and told the office we had a problem. GT diagnosed the problem quickly, and called around looking for the part we needed. He found a place with one in stock and went out right then to pick it up so he was sure to get it. He told us he would be out at 900 the next morning but called in the morning and was able to come even earlier. We loved that since it was almost 100 degrees outside and we needed it fixed ASAP. We dealt with several companies trying to get this project done and and they couldn’t help us in a timely manner. GT took care of our problem with ease and professionalism.

Stan Li

15:34 08 Sep 20

Professional service. They quickly solved my issues and also explained what happened exactly in great details.

Presten Warren

01:55 07 Sep 20

Fantastic company! Always doing their best to satisfy my needs and make my home comfortable for me and my family. Super thorough and careful to make sure I understand what needs to be done. Thank you my buddy!!!

Jill Packham

23:37 04 Sep 20

John arrived on time - the same day as I called for a repair and was very courteous. He diagnosed and fixed my issue so quickly that he wouldn't even accept payment. I will be calling My Buddy The Plumber Heating & Air the next time I have a plumbing or heating repair need. Thank you John!

Matt Maher

20:50 04 Sep 20

Tyson Davenport

20:37 04 Sep 20

Leonel Giron

22:05 02 Sep 20

EB did an outstanding job. I would certainly recommend him for your plumbing needs.Note I am a very critical customer who has high expectations for any type of service or product provided. EB HAS MANAGED TO MEET AND EXCEED EXPECTATIONS. A couple of the reasons why he deserves five stars are:- Upfront disclosures of expected job performed. Outlining what is part of the job and what is not. No surprises.- Sticking with price estimate provided. Honored provided price quote which others may be tempted to change it due to unforeseen things while performing the job- Creatively provided solutions to meet my requirements in order to get the job done- Polite, friendly, and professional are other reasons why he earns five stars.Side note: I think he came a bit late from expected scheduled time due to traffic which is irrelevant for my standards since he did make sure to get the job done

Austin Alberico

20:54 02 Sep 20

GT was awesome!! Great service and fast!! Thank you!

B Hawk

18:54 02 Sep 20

Brian came in to a main line inspection, which wasn’t very easy to access. He took care of it quickly and efficiently while doing training with a new employee. They did a great job and went above and beyond.

Cheryl Bolinder

18:44 02 Sep 20

Clayton Bergloff

23:47 01 Sep 20

Spencer was very polite and easy to work with. He took initiative to replace our broken pipe same day as our free estimate. I thought that was amazing, as we were expecting to have to wait another day. He could have easily rescheduled but he decides to help us out right there. Thank you for sending Spencer we appreciate his work!

Val Johnson

01:53 01 Sep 20

Ruanda Shepard

20:06 31 Aug 20

Mason Jones helped me with my kitchen lights and was so nice and friendly and did a great job. I will definetly

Jon Manning

17:06 31 Aug 20

Called for a repair of our disposal after we jammed a cheese knife in it. Caleb gave me a quick call to let me know he was coming and showed up right on time (if not early). He took care of it in 10 minutes. Was professional and courteous. Thanks, Caleb.

Kyle Black

16:50 31 Aug 20

Shawn had the best prices I had seen yet and was able to come out to me as fast as possible. Highly recommend!

Lynn Peterson

08:18 30 Aug 20

I have used Brian Shepard for many years . I trust him and only him with all my properties in Park City and 15 others around the valley. I called him to get a Appt at a commercial building. He advised me that he is no longer on his own. I was sad but not disappointed because he always takes care of us. He said he now works for the best plumbing and Hvac and electrical company in Utah. My Buddy the Plumber . I had no problem giving them a chance since Brian Shepard works for them. I know the work he does and how he takes care of our renters and clients . He has done multiple projects for our properties. He has replaced drum traps on bath tubs and put in many catch basins for properties that have a French drain in a stair well . He has replaced many sewer lines that can’t be lined . He is very skilled at his trade . He had saved us thousands of dollars to line sewer lines . Listen up future customers. If you need a honest plumber . I recommend Brian Shepard at my buddy the plumber. I can go on and on everything he has done for us to make Sure our commercial properties are well maintained. We had 5 boilers installed at a property that we manage at a hotel with each unit doing over 1,00000 Btu’s . We had problems with them immediately communicating together and firing up when needed be. We called the company that put them in and they came out and could not fix it. Brian Shepard is the best commercial plumber I know. He explained the high limit differential set point is reached at the control closes , allowing the burner to turn back on if there is a call for heat the low limit setting is the minimum temperature the boiler can attain. When the low limit is set point the burner turns on. He got us fixed fast which a hotel is in need of fast service. I have a appointment with My Buddy the Plumber this week. Mr Shepard is very experienced at his trade and I’m so happy I found him even at another company. He loves his master trade at drain cleaning but don’t let him fool you. Lol . He a master at any of your plumbing problems. From drain cleaning to plumbing to Hvac to it all .... Jack of all trades. Glad u left maintenance engineering and your back at what you love . Lynn Peterson @ Hotel plaza Hotel properties

Dustin Delimata

18:05 29 Aug 20

Brian came out and helped us with a really terrible situation, and handled it like a champ. Super helpful, and explained everything in ways anyone could understand.

Tobi

15:32 29 Aug 20

Great service. My air conditioner stopped working last week. GT, a service technician, asked if it would be okay for him to arrive earlier than my scheduled appointment. Yes, please! He diagnosed the problem and gave me a pocket-friendly solution. Due to the age of my air conditioner, though, I knew I was facing replacement of it in the near future. I also knew I needed to replace my water heater. GT called a field estimator, Vance, to talk with me about pricing. Vance arrived timely and gave me multiple options, explained the pros and cons of the various options, and was patient while I made my decision about whether to change out the aging furnace as well. In the end, I did replace all three units. Vance sent an excellent installation team (Ian and Ryan). They explained how the updated system worked in comparison to the old one, and worked hard all day and into the early evening to get everything working again. They cleaned up the area and left it looking better than when they arrived. Amazing! Although no one probably enjoys the expense of replacing these systems, I do know they gave me a fair price and I love how well everything is working. From start to finish, their service was great.

Sandra Crow

03:04 29 Aug 20

Daniel was the kindest and most pleasant technician I’ve ever had out to my home! He was very professional and respectful and showed up on time and with a mask on. He was very knowledgeable about the problem I was having with my water heater and fixed it quickly. He even checked out another different issue I was having when I asked him he could have a look at it. He was very friendly, fair, personable and informative. I would highly recommend him!

clarissa Martinez

19:16 28 Aug 20

Shea is a very professional and positive person, he treated my parents with excellent care. Very, very satisfied. 5 star service all the way.

Sarah Hammon

16:59 28 Aug 20

Alex Eidem

17:09 27 Aug 20

My landlords called them for some electrical issues and Mason showed up on time and fixed everything real quick he was super professional and honesty a good dude I would recommend them to anyone

Jodi Gloeckner

16:05 27 Aug 20

Brian was excellent to work with. I was sure I would have to replace my toilet but he was able to get it working good as new. They also cleared a blocked bathroom sink and shared helpful tips on how to keep my old pipes clear so the problem doesn’t occur again!

ran yehushua

22:47 26 Aug 20

Landon Boogaard

03:53 26 Aug 20

Tyler is the man!! Super professional and helpful. Really appreciate it man. Great to have an honest plumber you can trust.

Eden Cortes

02:11 25 Aug 20

I have had two major HVAC issues in the past 2 years and every time my buddy the plumber techs have taken care of it. 2 years ago they installed a new air confirmed system and they did an amazing job at explaining options and prices. They provide all the info I needed to buy the right AC system... a year later we had an issue with the system and they fix it at no cost. The earthquake caused damaged to my old furnace and they installed a new one today. Like usual, the tech came on time and did a great job. Overall, I highly recommend them. You will be very satisfied.

Bj Iturrieta

21:02 24 Aug 20

Brian showed up on time and prepared with a mask. He walked me through the steps of what needed to be done and handled the work quickly and correctly. Brian worked clean and left my home better than he found it. My Buddy has a customer for life!

Jabe Washburn

17:15 24 Aug 20

Sean Rutz

14:53 24 Aug 20

Our place is always nice and cold now, and thanks to Shawn it was affordable too. Finally don’t have to worry about these 100 degree days anymore. Highly recommend

Taylor Lesmeister

21:29 23 Aug 20

Had a bad sewer backup issue and Aaron came out on short notice to fix our problem

Taylor Opella

21:28 23 Aug 20

Aaron did a awesome job fixing our sewer backup!

nina parish

21:07 22 Aug 20

Tyler was very efficient . The price was great . He and his helper did an excellent job. I would be glad to recommend My Buddy The Plumber.

Joel Coleman

20:41 22 Aug 20

Jamie Frampton

20:35 22 Aug 20

I have used My Buddy for drains, a complete pipe replacement in my older home, toilet replacement, water heater replacement, water softener install and now an air conditioner install for central air in my home. Always courteous, always professional, always kind, always clean up after themselves and always great quality work for the price. I recommend them to anyone. Plus they can do the job, no matter what the problem is, electrical, plumbing, HVAC, they’ve got you covered!

David Ingleby

23:55 21 Aug 20

Allec Ortega

23:17 21 Aug 20

Nichole Belnap

00:50 21 Aug 20

Frank Salata

23:41 20 Aug 20

Adam Cain

19:13 20 Aug 20

Laura Thompson

17:36 20 Aug 20

Aaron did a fabulous job fixing my clogged toilet. He was easy to communicate with, professional and got the job done quick. Highly recommend My Buddy the Plumber!

Anitra Kerr

00:22 20 Aug 20

Kasey Rollins

18:13 19 Aug 20

Daniel just left after replacing our water pressure regulator. Very personable, good value, would definitely hire again.

Aja Domingo

16:05 19 Aug 20

Shawn Middleton

04:49 19 Aug 20

Tyler did an amazing job for me, again! I always trust that he will do a professional job with my plumbing needs.

Bryn Shank

02:31 19 Aug 20

These guys are wonderful!!! I highly recommend them. They replaced our whole AC and Heating systems same day, and we’re nearly half of the price of a different company who quoted us last year. I can’t say enough good things. Thank you for everything!

Adam Dziuba

21:10 18 Aug 20

Kyle was thorough and honest. We felt as if he was trying to find a solution and not just there trying to get service lined up. We will continue to use My Buddy because of their excellent employees and company values

mark davis

18:53 18 Aug 20

Great plumbing company and the only plumber I will ever call moving forward. We had a leaky water heater and they were out to investigate first thing in the morning. They scheduled a tankless install within days and Tyler L. and Giles E. are the guys you need to ask for with any tankless install. These guys are top notch!

Jim Webb

04:15 18 Aug 20

Aaron C. was very professional and did a fantastic job. He was up front with the costs involved and took care of everything as promised helping us with a clogged sewer line. He was there for us when we needed him to help get our plumbing problems sorted out.

Emily Webb

04:15 18 Aug 20

Aaron C was so awesome! He came out after hours to help us when our basement was flooding when no one else could come. He talked us through the problem and fixed what was wrong. He gave great advice and cleaned up after. Thanks Aaron!

Jeff Wright

21:46 17 Aug 20

Mark Ward

16:10 14 Aug 20

Our AC wasn’t cooling properly. The next morning Larry promptly diagnosed the problem, and GT soon came over and expertly and efficiently made the needed repairs. Now our AC works great! Both were friendly and professional. Would highly recommend!Mark WardSouth Jordan, UT

Monica Y

21:45 13 Aug 20

We’ve had a squealing noise coming from our AC unit intermittently. The unit is 19 years old so we weren’t surprised. Larry looked through it, looked at the furnace and gave us the bad news as gently as possible. Long story short, it would cost over $1000 to fix everything wrong with it. Larry said he would be happy to do so but suggested we may want to price new units first. He didn’t sell them so wasn’t able to help with that but he was able to help arrange someone from the company to come out & talk to us. All in all, Larry seemed very trustworthy & helpful.

Philip Blood

21:33 13 Aug 20

Caleb was great in helping us fix our water pressure problem!

Carina Brewer

20:05 13 Aug 20

The experience was fantastic. A thorough analysis was done, and the work was completed on time and budget.Loved working with them so much I called to help with electrical work too. Would definitely recommend them to family and friends.

Leo Wheeler

02:59 13 Aug 20

Debbie Ofenloch

17:19 12 Aug 20

Called before arriving and was in the scheduled time frame given to us.Very friendly, listened to our problem, asked appropriate questions. Gave us 2 options to fix the problem. Would definitely recommend him to anyone.Excellent service.

Keith Weimer

02:32 12 Aug 20

Karla Solomon

22:26 11 Aug 20

Steve Mallett

21:27 11 Aug 20

Michaela Proctor

21:16 11 Aug 20

Blake Terry

19:57 11 Aug 20

Nathan Smith

11:18 11 Aug 20

GT showed up ahead of schedule (called first to approve) and conducted himself professionally. He diagnosed the problem and repaired my AC in a timely manner, even saved me a little dough in the process. I have used these guys in the past and see no reason why I wouldn't continue to do so.

Francisco Carreno

02:32 10 Aug 20

Most amazing work!!! Couldn't be any more happier with the work. I will recommend My buddy the Plumber to anyone any time. I had Whipple service champions over first and they quoted me an outrageous price for an AC unit. I am so so so glad I reached out to Vance at My Buddy the Plumber who came in and made me feel very comfortable with my decision. Ultimately, I saved a lot of money compared to what the other guy quoted me. Plus Ian and Ryan the techs who came in to install the unit were very professional and courteous.

Blaze Molas

02:40 09 Aug 20

Good work and explanation from Preston. I like to know what’s going on with the unit and what tests they are doing in order to understand the situation. Preston was very good at explaining what to check and clean throughout the year as unit ages.

Andrew Marx

18:43 07 Aug 20

Very knowledgable and friendly. Great with service and recommending plans for future needs.

Conor McMillan

19:58 05 Aug 20

Seriously recommend this company. I have now used them multiple times for heating and air and now My Buddy the Electrician for updating the lighting throughout my house. Scheduling appointments through their office is super easy and quick. Mason, one of their electricians, came out to my house, was on time, was easy to work with and provided an estimate same day. Throughout the estimate process I could tell Mason was going to provide great service and really instilled confidence the job would be done the correct way.Mason and Kurt came out a couple weeks later and worked together to get the new lighting installed throughout the house. During the job there were some unforeseen complications which added difficulty to the project. Mason and Kurt easily adapted to the changes and still got the work done on time and almost directly inline with the estimate. What more could you ask for?These guys will treat you right and provide quality service! I’ll be using them again.

Kyra Mabey

14:32 05 Aug 20

Troy was very friend and willing to take his time explaining things to me. Best service I've had from a subcontractor and definitely looking forward to having him do the work. We got two bids for the plumbing work in our basement and My Buddy was the higher one but we decided to go with them because of their responsiveness, thorough review of everything, and professionalism.

Vito Carrello

00:32 05 Aug 20

I Called my buddy the plumber for some clogged dental sinks . They sent out Brian and his partner Josh. They were amazing and worked around our clients. I felt bad they had to wait for each room to clear out . Brian said no problem buddy were here to help. Very patient and outstanding prices and cleaned up every little mess. It’s a older building and they have never drained this good . I will highly recommend Brian from My Buddy the plumber for any of your plumbing needs . Thanks My Buddy!!!!

Dana Pugmire

23:39 04 Aug 20

My A/C went out during the hottest week of the year. I called and they had a tech in the area and sent them over first thing in the morning. Fixed and cooling again in a hour. Great service, courteous technician and responsive service. Very satisfied.

Becky Gardner

22:02 04 Aug 20

I used My Buddy The Plumber at the recommendation of a friend, and am so glad I took her tip. First they were able to send a technician sooner than anyone else. Daniel communicated well and showed up in a timely fashion. It was a simple fix that he had done in less than 10 seconds, and showed us how to fix next time. I am so impressed with this company and our technician Daniel, and won't hesitate to use them again.

Robert Arroyo

20:55 04 Aug 20

Daniel was great and solved our problem really quickly. He was very professional and took the time to show me exactly what he was doing. He was a lifesaver and I cannot recommend enough.

Christian Gomez

18:23 04 Aug 20

Kevin Pulford

02:28 04 Aug 20

My Buddy the Plumber has been excellent to work with. We had our A/C go out on the hottest day of the year! (Sunday) and they were able to come out same day, for a nominal service call, no extra for Sunday or emergency service was quoted or paid. We ended up needing a new Central A/C unit. They quoted us several options, all I felt were more than fair prices, and they were able to install it the next day! (Amazing!!) Now the Install teams they sent out went above and beyond to get out old unit pulled out, and were extremely attentive to our needs and desires in getting the new unit placed and operating. They were able to get us going with a new Furnace and A/C units in less than a day.I didn't even know service like this was even available anymore. I would definitely recommend My Buddy the Plumber for any Heating or A/C needs. I will also be using them from now on for my Plumbing as well.Just WOW, these guys are just amazing!!

Ryan Midiri

20:03 03 Aug 20

Amazing service- polite, friendly, and helpful. Would love to have him back for our water heater install!

Rachel Martin

23:24 02 Aug 20

Shawn was able to get me exactly what I needed at a good price. Perfect timing with this weather being so hot. Highly recommend!

Aaron Andren

05:10 02 Aug 20

Tala and Andy were great. They worked right through dinner and wouldn’t go until the job was done. Very polite, professional, and hard working. Thanks gents!

Dianne Jones

02:49 02 Aug 20

Excellent customer service. I appreciated how quickly and professionally the work was completed.

Christine Bond

02:25 02 Aug 20

Dustin is great! He communicated with us within the arrival time. He was at our house on a 100+ degree day and worked diligently until he found the problem with our AC unit. Fast, efficient and professional and straight forward. Would recommend for sure! Thanks Dustin!

Jon Watson

01:53 02 Aug 20

Dustin communicated with us within the arrival time. He was at our house on a 100+ degree day and worked diligently until he found the problem with our AC unit. Fast, efficient and professional! Thanks Dustin!

Javier

00:10 02 Aug 20

Preston was a stand up guy. Explained everything as he was doing it and was very friendly and professional.

Jessica

16:24 31 Jul 20

Tyler and Kurt were extremely professional, responsive, and went above and beyond to meet our needs. Terrific service, will definitely be calling them in the future for any and all plumbing needs.Thanks,Kylie and Jessica

Daniel Macdonald

16:04 31 Jul 20

Martin Mitchell

22:23 29 Jul 20

Eric did a great job and was very personable.

Marina Coomes

18:48 29 Jul 20

Evan Rollins

16:41 29 Jul 20

J S

15:50 29 Jul 20

Tyler came out and had our garbage disposal fixed in no time.He was prompt courteous and respectful. Would highly recommend!

Ryan Mcgann

02:15 28 Jul 20

Shawn was very helpful and communicative throughout the whole process. Great experience!

Matt Thorup

22:10 27 Jul 20

Preston did a great job. Was able to diagnose the problem and help resolve it and hopefully get a longer listing solution.

Cody Hartman

16:29 27 Jul 20

I absolutely love these guys. Troy knows his stuff and gets things done quickly.

Dan Jarvis

03:11 26 Jul 20

Josh Wright

02:29 26 Jul 20

Ryan Bender

21:53 25 Jul 20

Melanie Hagen

19:01 25 Jul 20

I chose My Buddy the Plumber for my plumbing issue because of a previous experience with Brandon, the owner, installing a new water heater for me. I credit him for the survival of my water heater during the earthquake earlier this year! My previous heater hadn’t been secured correctly, but he wouldn’t leave without adding infrastructure to protect my home.Today, I had a simpler, broken pipe issue. The service was same day, which is such a relief when your grey water is leaking! Caleb was very professional and kind, and he did a great job on the pipe.

Matthew Martin

22:58 24 Jul 20

Giancarlos was great and very knowledgeable. Fixed our A/C problem right away. Fantastic service!

Ada Bowler

20:24 24 Jul 20

Sarah Giles

14:23 24 Jul 20

Our AC went out and with it being the middle of summer it was miserable, Presten came to our house, he was professional and knowledgeable and fixed our AC right up! Thank you!

Steven Cindy

20:52 23 Jul 20

I highly recommend My Buddy The Plumber whenever anyone asks if they know of a good company. They've done work a few times now in my older house and have completed remarkable work. I rarely seek other bids anymore.Caleb stopped by today and helped me plumb my new sink after it was incorrectly plumbed by a previous owner. I wanted the satisfaction of a professional coming over and doing a better job than I could and he did just that. He was very polite, courteous, and wore a mask. He even threw in some new parts for the sink that matched and made it look more amazing.Beyond that, they are always very quick to schedule a plumber to stop by and discuss any problems or projects. They have been extremely helpful and actually look to help rather than obtain the most money out of a project. They are looking for customers for life and referrals which sits well with me. They've literally saved me thousands of dollars on a furnace and ac bid a couple years ago by actually wanting to help me compared to the other 6 bids I received. Give them a call and see for yourself.

McKenzie Shuldberg

19:52 23 Jul 20

GT was 30 minutes early which was nice he was very informative very friendly and warm and when Shawn got here the experience just got even better they took care of me they explained everything they took their time with me and once they left I felt more at ease about my broken unit. They be here tomorrow to replace my unit so very quick which is nice sense is the middle of summer

stacy Baker

15:58 23 Jul 20

Charise Pearce

01:30 23 Jul 20

Katherine King

19:27 22 Jul 20

The AC unit in our home had to be replaced and I am so glad we went with this company. On time, professional, and high quality work. Would recommend to anyone and will use again!

Tanner Slizeski

18:10 22 Jul 20

Damon was awesome, very patient and helpful explaining everything to me. Will call him again for future work.

michael hopkins

16:13 22 Jul 20

Eric is amazing. I can't tell you how much wife loves our new vanity. Don't go anywhere else for your plumbing needs!!

Naomi Marquez

00:17 22 Jul 20

Amazing staff very friendly and professional!

AJ

22:58 21 Jul 20

Eric was awesome. Courteous, informative, and was exceedingly professional for a somewhat emergency we had in our basement.At no point did I feel like we were in the wrong page, everything he did was explained in detail - what he was doing, why, and how to fix it in the future.Really great service and I will be using you again (and I will definitely ask for Eric!)Pricing was also a flat rate sst at the beginning (not a bad quote either) and everything was done as expected. Great situation for a not good situation.

Trev W

18:30 21 Jul 20

Great communication. I appreciate the thorough service report as well. It's nice to know exactly what has been done. Thank you

Matthew Jorgensen

17:32 21 Jul 20

Christopher Matkin

00:10 21 Jul 20

Super knowledgeable and courteous technician! I really appreciated GT's candid advice and quick work! If all of the My Buddy employees are of this caliber, your company is certainly doing something right. 10/10 will be contacting your company again for any future needs.

conor mcmillan

22:57 20 Jul 20

No need to bother looking anywhere else. I highly recommend My Buddy The Plumber. My A/C stopped working in the night, I called the next morning and was able to schedule an appointment within minutes for late afternoon the same day. Surprisingly GT, the service technician, called a few hours ahead of the scheduled time frame and asked if he could arrive sooner. GT had the problem diagnosed quickly and was able to repair my A/C during the same service trip with a part already had with him. This company clearly does business the right way and is very professional. GT was able to answer countless questions from me with patience and clear expertise. When you call to make an appointment with My Buddy The Plumber I would recommend asking for GT, you won’t be disappointed!

Shirley Talafasi

22:41 20 Jul 20

Jake Bloom

21:07 20 Jul 20

My Buddy was very quick about sending someone out to me fast. Shawn got me what I needed right away. Highly recommend

Susan Bradford

20:38 20 Jul 20

Shea was awesome. He explained everything very thoroughly regarding my water heater, and even went the extra mile to help me with my water softener. I would highly recommend My Buddy The Plumber, and specifically Shea.

Josh Krason

19:07 20 Jul 20

Larry was awesome. Nice guy. Quick work.

Brian Currie

15:48 20 Jul 20

Riley Camy

23:57 19 Jul 20

I just bought a house 3 years ago I'm a single mother of 3 kids nothing but problems. My buddy the plumber, sent out Brian my buddy the plumber. I was so embarrassed when my toddler went to fridge for milk. We had nothing. I lost my job because of covid and we been struggling hard. Brian was so kind fixed our only bathtub drain and didn't charge us a penny. I was so surprised when he brought back a week of food for me and my kids. He's a angel sent.Thank you my buddy the plumber. Thank you Brian Shepard. God bless

Quintin Smith

23:08 19 Jul 20

From the dispatcher Kara to Brian with my buddy the plumber, I have never been so pleased. I had a emergency at my house . Flooding drains . Brian showed up on time which is amazing when companies give you a window. Crazy thing my wife was going into labor the minute he showed up. We had to bounce. He said no worries I got you. I explained very fast what was going on. He said don’t worry about anything. Go have that beautiful baby. I will get it fixed and you call us for payment when your ready. What a relief not to worry about our house in this situation we were in. I trusted Brian the few seconds I got to meet him before we had to go to hospital in my house. He is a amazing employee. I hope the owner see’s this. I called him one time at the hospital while wife in labor to make sure everything was ok. He stated he fixed the flooding floor drain and his partner had gave us a bid in the past to fix this problem for good. I asked him quickly what we owed him for the work , as my wife gave me the look. Lol . He said nothing , Me and Jason will get you the bid for permanent solution now go enjoy your new beautiful baby. Thank you my buddy . Brian was ... Sorry were lost for words. Incredible human being that cares so deeply for his clients. Thank you once again. You have a customer and I consider Brian a friend for life.

Michael Johnston

22:50 19 Jul 20

I been meaning to do this review for awhile and life keeps coming up. I had a sewer line plug up at one of my properties. I have used a different company in the past. They were pretty high priced and seemed like we always had to have them come back . When you have a flood the first time , you really don’t want another one. I called my buddy for the first time. They were in Millcreek close to my property. I told them my situation. Sewer floods basement every 6 months . Jamie the Dispatcher was very knowledgeable and nice . She explained she could send at a tech for no charge to check out my situation. I’m sick of floods and explained I want something different. She sent out Brian with my buddy the plumber. Wow I was so happy from the minute he showed up. He was very professional, clean cut and wore a mask and gloves. He’s the only one that didn’t just take my money and run. He really left me the feeling he cared. He explained all my options to finally get rid of this problem for good. He’s coming back this week to give me a bid for a permanent solution. He was very reasonable in his prices . He cares about his clients. He is the best plumber I have ever had . Thanks my buddy the plumber and Brian. We will refer you to everybody we know . From this 10 star review if I could . To my Facebook friends and everybody I know .

Alex Cohen

15:38 19 Jul 20

Shawn was very helpful throughout the whole process! Prices were great and service was even better

Evan Stephens

17:04 18 Jul 20

Revised Review: I was contacted by the owner and had a very good conversation regarding the work and the cost. I am very satisfied with the resolution. The work as I stated before was very good.Awesome and Fast (That was my initial response). However after digesting the invoice, I would not recommend their service based on how much they charge. I had a water leak coming through my ceiling. I cut out a 3x3 section of drywall, identified the leak, placed a plastic sheet on the floor and had it ready to go. The technician arrived and spent about 30 to 40 minutes working to repair the line. He cut out 18" of pipe, used 2 fittings and installed 18" of Pex. Total cost $555 (I did get a discount for writing a Google review). I called the next morning and explained my concern and was told "That is what it costs to have a licensed professional fix your pipe." The service itself was good as they responded quickly, the technician was very nice and the work so far appears to be good. Simply put, Overcharged for basic plumbing service.

lola & jane lola & jane

19:51 17 Jul 20

Daniel was the best! We have used My Buddy before and they have been great but Daniel was awesome! He was fast, professional and knew what he was doing. Thanks Daniel.

Debbie Bauman

17:22 17 Jul 20

I have had nothing but excellent service from My Buddy the Plumber. It started last December when I had a water leak in the ceiling of my bathroom. They came out and fixed me up in no time. I have had them install a new water heater that was way overdue and a new water softener. The last visit was this week when I needed my toilet reinstalled from a remodel I'm working on. Eric is always professional and they were able to come out in a timely manner. I have recommended My Buddy the Plumber to family members and I will continue to do so. GT just came out today and tuned up my A/C. Great experience. Looking forward to working with My Buddy the Plumber for many years to come.

Ed Group

14:25 17 Jul 20

Super service. Came out same day, we'd shut off the water since the main drain seemed backed up. They found the problem using clean-outs in the front yard and got rid of the blockage. Very glad to have the water back on. And they fixed a small leak on a valve which we hadn't noticed at no charge.

Cristian Peme

21:04 16 Jul 20

Aaron C. was super helpful, responsive, and professional. I use My Buddy the plumber for all my plumbing and heating needs. These guys are the best in the business.

della browne

18:59 15 Jul 20

Called my buddy the plumber to have a garbage disposal serviced, my technician was Daniel. He was very knowledgeable,honest and friendly. He noticed that the issue was very slight and did not overcharge me for the repair.

Matt McClellan

14:48 15 Jul 20

Caleb and Eric came out to fix a laundry list of things to do. They worked fast and did quality work. I was able to have my virtual meetings for work and not have any interruptions from them. They are good to explain what they are doing at any given time and translate into layman's terms for you what they are replacing or repairing.

Laura Brown

22:48 14 Jul 20

Our AC has been slowly dying and finally gave up late last night. I shot a text to Shawn this morning and within minutes had an appointment schedule for this afternoon. Preston was on time and very polite. He Got right to work and fixed the issue promptly. Everyone, including the dogs, thank them for the great service they provided from start to finish.

Christine Dang

21:39 14 Jul 20

The plumber had agreed to come by for a free estimate but never showed up. I reached out to him multiple times the morning of and no response. Not a reliable company.Edit on Jul 14, 2020:The owner reached out to me after he saw the negative review I left and was determined to make it up to us. He agreed to send someone out to take care of a job at no cost. The person who came was courteous and did exactly what we asked. What happened to us seemed like a one off. Overall, we recommend this company for their willingness to admit their mistakes and commit to always improving.

Tonya Horton

19:21 14 Jul 20

We called My Buddy the Plumber because our “new to us” house didn’t seem to be cooling as well as we would like. Shawn and Presten did a thorough inspection and identified a small issue. They explained how the different parts worked etc. What an awesome experience!

Eliseo Sugia

15:43 14 Jul 20

Great company to work with,,all professional, and they respond quickly for being on a weekend while other companies want to schedule for the following week, to bad for those other companies, but am glad I did contact my Buddy,,they got me all square o,,and contact the Restoration company right away.Can't be more happy for it.,,I hope my plumbing doesn't give up again, but if it does,,I'll call them again right away.Thank you, my Buddy the plumber.

Harley Christian

03:48 14 Jul 20

Called my buddy the plumber yesterday. Asked for emergency service. We had a flood . Sewer line flooding everywhere. Dispatcher I think her name was Jamie said no problem we get somebody out.... I felt bad because it was very late . She sent out Brian with my buddy the plumber. He was calmed our nerves and fixed it fast. He had Jason his master plumber come out the next day for a free camera inspection. They found broken pipes and Brian explained our nose on that’s the last connection to city main. We went with my buddy the plumber because of Brian’s experience over 20 yrs with broken sewers. And liked how he brought over a master plumber Jason to check his work. Which Brian was right on. We felt comfortable with Brian and his master plumber and went with them. All honestly we had a couple bids before them and Brian and Jason killed it by half the bid. Thank you my buddy for having such a great honest tech like Brian Shepard and him bringing on a great master plumber like Jason. Customer for life. Thanks my buddy

kareem Spencer

03:06 14 Jul 20

I called my buddy for a estimate on a jetter job to cut out roots and give liner bid. I got Brian !!!! He was the best I could of asked for .... He worked for hours past what he quoted he for jetter . Got the line cleared and said I know you multiple bids for a liner. I know you said another company said they got all the roots out for the liner they doing for you. I Want your business.... Here at my buddy the plumber I offer you all the roots out before a liner ? Did they offer that. I said most of them. He replied I get them all out to make you a awesome liner.... He said did they offer to chain knock your cast iron pipe to make sure it’s perfect for a liner. No they didn’t. Other 3 companies were 3 times my buddy and didn’t educate us on this. That’s why I went with my buddy the plumber. Brian came out and got every single root out. Which we have video of before and after that he saved to his work phone. He informed us most lines are cast iron to foundation then goes to clay or concrete. Which we had cast iron from foundation to street. He spent hours to chain knock cast iron pipe to perfection. We are so happy and pleased we went with Brian and my buddy the plumber. He also brought in his master plumber Jason to check his work , which he said , you have done a 100 % job to make sure this is absolutely 100% . They finished within 3 days as promised and I will only call my buddy the plumber and of course Brian!!!!!!!! Jason . You guys rock. Thank you for making my experience 100% Awesome. Customer for life ....

John Larsen

02:21 14 Jul 20

This place is awesome. My Buddy the plumber. I called and talked to Kara at my buddy , She was able to get Brian out to my house the same day to help clear the clogged toilet which was my only toilet , what lifesavers thank you so much will recommend to all my friends and family . Thank you soMuch Brian my buddy the plumber

Irene Wilson

01:30 14 Jul 20

For the first call to Jamie at my buddy to the tech. It was great experience. Jamie was very kind and said see would do the best she could to get a tech out . She said she could have a great tech named Brian Shepard out . Thank you Jamie for sending out Brian. He was so professional and he had a mask and gloves on. He was so professional. We appreciate you sending out a very experienced tech. You made our day. We will always as a new customer call my buddy the plumber and hope for Jamie and a awesome experienced plumber Like Brian.... Thank you my buddy the plumber and Jamie and the awesome office crew. Kara also helped us too.

Joann Johnston

00:54 14 Jul 20

Called my buddy and had Kara answer, she was awesome. Answered a lot of questions for us . She sent out Brian He was absolutely awesome. He wore a mask and gloves and booties . We have our 90 yr mother that lives with us. She was scared because of Covid . He made her feel at ease and safe. We have a sink upstairs that floods the basement floor drain. He advised us that he could possibly clear the drain. But the permanent solution would be jackhammer the old metal pipes and replacing. We were happy that he cleared it for now. And when we get back into town next week . We are going to have him do the permanent solution. He’s taking off what he charged to clear the drain and put toward the floor drain break up. Thanks my buddy the plumber and Kara and Brian for making this a great experience

Angelo Carbona

00:03 14 Jul 20

From the start I got a good feeling from my buddy the plumber, looked at all the 5 star reviews. I called and got appointment same day. I expressed I have had several other companies over this week that could not fix my plumbing issue. All wanted over 2,000 . I asked them please send me a hero because I’m not working because of Covid . They sent Brian. He was awesome from start to end. He wore a mask and gloves and foot covers and explained why the other companies couldn’t fix my problem and wanted a ton of money. He got my tub fixed within 10 mins and gave me options to cut out my drum trap for half the price . If your looking for a company and a great plumbing tech , only call my buddy the plumber and ONLY ask for Brian. He is scheduling a free camera inspection of my sewer next week. I’m very happy with this company that cares about people during this Covid crisis. Thank you my buddy and Brian

Calvin Thornton

21:56 13 Jul 20

Preston was fast, informative and thorough. Great company!

David Ornegri

19:04 13 Jul 20

Preston Lorensen

22:44 12 Jul 20

uhhh d

23:46 10 Jul 20

brian and aidan we're awesome! defintely recomend. did a great job!

Elizabeth Fitzgerald

18:04 10 Jul 20

Great experience! Kyle was on time and his communication as to what needed to be done was clear. @KyleMalmstrom Thanks

Erica Lee

18:01 10 Jul 20

Shea is a very courteous technician who explained the problem and the steps performed for his work. Would love to use him again for any plumbing issues!

Collin Dumke

15:22 10 Jul 20

Our water heater went out last week. Our first call was to my buddy the plumber because it was the closest to our house, but we had never used them before. I had bad experiences All Star plumbing and All Hours so I was not going back to them.Our technician Shea came out within an hour of calling, checked out the issue and gave us a bid all for free. I spoke with two other plumbers that night and Shea’s bid was the best price and it was the most transparent experience. He put down drop cloths to not make a mess, he brought everything up to code and he addressed a leaking pipe for free. I was very impressed and will definitely request him in the future.

Brandon Hargett

23:35 09 Jul 20

Preston came out and fixed the AC unit. We have had multiple people come out and no one could figure it out.Thanks so much. Would definitely recommend them.

Jordan Rode

22:37 09 Jul 20

Can’t say how happy I was with the service. Kyle was my plumber and was very friendly and honestly taught me a ton about plumbing and how to maintain much of the system myself.

Sterling Parker

22:12 09 Jul 20

Matt Strong

19:41 09 Jul 20

Brian was fantastic - prompt, professional and great communication. Diagnosed the problem quickly and fixed quickly. This is my 3rd time using My Buddy - highly recommend.Just had Brian and Jason at a different job - excellent service once again

Heather Borup

18:42 09 Jul 20

Great company! Honest and reliable

Kakn

17:34 09 Jul 20

I was extremely impressed with My Buddy the Plumber! DAMON TALBERT was the plumber for my job, and now he is my plumber for life. He was incredibly thorough and knowledgeable, and took the time to do the job right. He replaced my water heater and pressure reducing valve, and brought things up to code. He even cleaned up my water softener lines as part of the job because he didn’t want his name associated with the old work. He was not the cheapest, but certainly not the most expensive; keep in mind you get what you pay for. The quality of work I received compared to what I paid was an amazing value. HIGHLY RECOMMEND!

Mindi Jack

16:58 09 Jul 20

Just had Dan the electrician come and look at a recessed can issue. Needless to say, it was the bulbs aka the user that created the issue. Dan was honest and didn't make me feel like a waste of time on his calendar, but explained how my specific lighting system worked. Dan also didn't charge me for coming out which was even more fantastic! Thank you Dan for your professionalism, wisdom and courtesy. I will definitely pass on the name and the service to my friends!

Kyle Malmstrom

19:16 08 Jul 20

Sean Lawson

20:37 07 Jul 20

We have had these folks do several jobs both large and small. They have been great each time. Highly recommended!

Douglas Borup

00:58 07 Jul 20

Very quick and responsive. Had several issues that kept come one after another in our bathroom restoration. Eric came the same day we called him for each issue. He was cheerful and great to work with, I cannot recommend him enough. He really is a master at his craft.

Jing Zhu

21:54 06 Jul 20

Preston and Larry came to our place today and fixed our HVAC. They both have great protective gears including face masks, gloves and shoe cover. They are very professional, knowledgable, and friendly. Highly recommend. Thanks Larry and Preston.

Anne Schostek

19:54 03 Jul 20

Shea was professional, efficient, and kind! He was extremely knowledgeable as well; we definitely recommend him and My Buddy The Plumber in general.

Lisa Butcher

03:01 03 Jul 20

I had Brian my buddy the plumber come out today to give a bid to replace my kitchen sink line . He wore a mask and gloves and foot covers which I liked. He was lower then the other 3 companies I had out and I got a good feeling from him. Trustworthy, honest and did not feel Like I needed my husband here. He’s a great employee for my buddy the plumber and I recommend him 5 stars all the way

Damon Talbert

18:17 02 Jul 20

Damon Eric Daniel Jason EB schram all the plumbers and drain tax here are awesome and we can't forget the electrical and HV AC departments this company is the best one around we are a smaller company but we have high standards and treat everybody like family none of our techs would do anything for you that we wouldn't do for our own mom or dad and that says a lot when your company because we are here to take care of you guys and make you a part of our company

Sven Haynes

18:54 01 Jul 20

Eric and Caleb just fixed a frozen hose bib on the outside of the house. They came quite promptly, and the work is clean and professional.

Rulon Hardman

04:04 01 Jul 20

The owner contacted after bad experience. He is very easy to talk to and wants his company to do well. Unfortunately initial encounter was a bad experience, but he has tried to remedy the mistakes and truly shows interest.

dominick shepard

04:03 01 Jul 20

I called my buddy the plumber a couple weeks ago, I had a sewer line that was plugged at my house. I had other companies give me estimates and my buddy the plumber offered half of what they wanted. I asked for there best drain tech, and they said Brian would be our best option. They sent him out and he was half of what the other companies wanted, He got me all fixed up and is going to send out his master plumber in a couple days to give me a liner bid, Couldn't ask for better service and Brian is wonderful to work with!

Nikol Quiroz

03:51 01 Jul 20

Brian from my buddy the plumber came out to my house. He wore a mask for my safety and his. Had gloves on and wore shoe covers . He fixed my leaking tub faucet and cleared my tub drain. I Would recommend my buddy the plumber to anyone and make sure to ask for Brian!!

Jared Fullington

03:02 01 Jul 20

I had Brian with my buddy the plumber come out last week to clear a sewer line. I had two estimates from other companies. Their bids were over 450.00 dollars to clear my sewer line and to camera inspect the line. Brian with my buddy the plumber came out and cleared the line for half that. Brian did a camera inspection and gave us a bid for a solution.Thank you my buddy the plumber for sending Brian. Brian brought his master plumber out and we got a bid for a line for a third of the other bids we got. Thank you Brian and Jason you guys saved me thousands

cory davison

02:42 01 Jul 20

Brian shepherd get some plumbing for me good worker hard worker I will recommend him to all my friends

467rosebud

02:00 01 Jul 20

I love all my buddies at my buddy the plumber. They all are fantastic. My favorite is Brian!!!🤘 love you guys. Hope this is helpful to anyone who may need them. I have known Brian from my buddy the plumber for years , he has done plumbing and drain cleaning for a restaurant that I worked at for years . He was very professional and knows his commercial plumbing. Always fixed our problems. I have had him out to my house a couple times . He is fair in price and residential is a breeze for him. He’s a great commercial plumber and I recommend him to anyone. Thanks my buddy the plumber for hiring a well qualified plumber like Brian .....

cherish d

01:59 01 Jul 20

I only have one bathroom in my house and my bathtub and toilet clogged up. I needed it fixed ASAP and I called around, had a couple places come over and they both told me around $1000 to fix both. Then I tried My Buddy The Plumber and it was obviously the way to go! Brian Came and had a mask and gloves On and kept them on the entire time. His actions and cleanliness made me feel safe because it’s uncomfortable inviting people you don’t know into your house during covid-19. He gave me Better options not just for now but for the future too concerning my drains. He was wayyyyy cheaper and was very professional. I highly recommend my buddy the plumber and 100 % ask for Brian for your drain problems. Thank you my buddy and Brian. You saved me when I needed it badly!

Paul Kennedy

01:22 01 Jul 20

I have been very impressed with the level of professionalism, service, and price through Brian at My Buddy The Plumber. I will reach out to them again when I need additional services for plumbing or electrical.

Dylan Galloway

01:15 01 Jul 20

I called a couple different plumbing companies to get a bid on replacing an old metal floor drain. They sent out Brain. He came in with a mask and gloves and shoe covers on. I appreciated that. His bid was not the cheapest but pretty competitive with the other ones. He guaranteed me it would be done right the first time and on schedule when I needed it done. So I decided to use my buddy the plumber and that's exactly what they did. Thanks Brain at my buddy the plumber for an awesome job.

aaron Kenney

00:00 01 Jul 20

I'm selling my house and had inspection done . Need a some work done to bring to code. I had 3 companies out . There bid was very high. I called my buddy the plumber and they sent Brian out . He was professional, wore a mask and shoe covers . His bid was half what these other companies wanted . He replaced my 2 hose bibs and got my water heater to code . Thank you my buddy the plumber andBrian Shepard. Will let all my friends and family know about your amazing service. You earned a customer for life

Miles Shepard

23:58 30 Jun 20

Brian the plumber came to our home with mask, gloves and booth covers. That was a great relief because I’m 70 with some health problems. Brian gave details on what was wrong and what he had to do to fix it. Once he finished going over everything he let us know what the cost was going to be and it was much lower over what we had received from other companies plus, he did not have to do what one of the other companies said we had to have done for over $1,200 dollars. We would highly recommend My Buddy The Plumber and ask for Brian.

Jon Driggs

20:48 30 Jun 20

I had a boiler stop working due to an electrical issue and hit the limit of my abilities to debug the issue. I called My Buddy the Plumber, and John was able to fit me into his schedule in the same day. John very quickly identified the electrical issue and fixed it for a very reasonable price. I highly recommend My Buddy the Plumber and John for any boiler repair needs.

shellie barney

19:13 30 Jun 20

My daughter told me about My Buddy The Plumber. I had a honey do list . So I called My BUddy The Plumber and spoke with Kara. I told her my situation and she said she had the perfect guy in mind. She sent Brady and his positive and easy going personality put me at ease. He didn't mind that I had a list of items to go through. He was able to fix what I needed done and at a fair price..

Leah Barney

19:01 30 Jun 20

Hands down the best company I have ever had to do business with. Price was fair and the employees were above any other company I have came across with. If you want honest and fair pricing call and talk with Shea , Shellie and Jamie. They are the best.

Recycle household waste to make toys

17:57 30 Jun 20

My antifreeze hose bib had a small drip and was vibrating when I open. I called My Buddy the plumber to come and take a look. A plumber named Kyle came in and gave a very detailed explanation of the problem. He explained how I could try to fix the problem just changing the stem and stores where I could find parts. Gave me an estimate of how much he charge if he replace the entire bib. He was not a predator who tried to steal my money. He gave me all options. Kyle also looked at my water softer and water heater, and again gave me a detailed explanation of things that I should keep eye on. I am very happy with Kyle. He knows exactly what he is doing. Friendly guy.Also Kyle came with a face mask and shoe coverings. I felt very comfortable with seeing them having face mask.I will definitely call Kyle again and recommend for any friend.

Logan McAllister

13:24 28 Jun 20

Our AC unit was flooding our basement but Kyle and GT helped us fix our problem in a very quick and professional manner. They helped answer our many “next-steps” questions and we would highly recommend them.

Leah Barney

19:22 26 Jun 20

I was very impressed with this company. I need a plumber for an emergency situation that came up. Shea came out to my house and acessed the sitation and had me up and running with in a few hours. I also able to finace my project. I spoke with Shellie and she asuured me that I could get fionance in a few minutes. And to my surprise she had it done. If you plumbing needs please call MY BuddyThe Plumber.

Aaron Boyle

16:47 24 Jun 20

Had a plumbing issue, one that looked scary and crazy expensive. Gave My Buddy a call last night after hours and they scheduled me an appointment window for this morning, pretty much first thing. Jason showed up after calling to let me know he was on the way right in the window. He diagnosed the problem and had it all taken care of in leas than 90 minutes. Great experience, great service. Also, the price was very reasonable. They have my business for my plumbing needs moving forward for sure!

Matias

21:09 23 Jun 20

I had Daniel come help me out today. He was very professional, helpful and got the job done. I am definitely calling “my buddy the plumber” next time I have a plumbing issue.

Eric Turner

23:00 22 Jun 20

John and Tyler were fantastic - very professional and went out of their way to make sure everything was done well! (this included an extra trip from SLC to grab a part they needed.) They also swapped out our furnace filters! Would definitely recommend!

Mark Stevens

15:24 20 Jun 20

My Buddy is your absolute best option when it comes to HVAC service. Shawn was great, he explained everything very well, and gave reasonable prices.

KT TK

18:21 17 Jun 20

i will use this company every time they really helped me out was able to speak to a real employee named Kara not some answering service called super late and she was very helpful able to get a technician out to my home to help with a leaking water heater within the hour of calling and was treated with such kindness and respect from the second they answered my phone call to the completion of replacing my water heater thank you so much my buddy would recommend this company to everyone i know truly the best people to work with

JJ Jones

18:08 17 Jun 20

Very good company, called and spoke with Janet about a leaky sink and was able to get a tech out there and he walked me through the process of fixing it. I would highly recommend this company.

Sarah Hunter

19:20 16 Jun 20

I called for an appointment because my AC was making loud noises and draining more water than normal. When Preston showed up the machine wasn’t making the loud noises or draining water. Not having anything physical to go off of when he got here, Preston could have easily dismissed my complaints. Instead he took the time to find the problem and fix it. He was very courteous, polite, cleaned up after himself and got the job done in a timely manner. I would recommend Preston and My Buddy the Plumber for any of your AC needs.

L DeLaCruz Corbin

03:11 16 Jun 20

We had an amazing & awesome experience! Our A/C stopped working and Shawn was able to come out quickly and diagnose the problem. He gave us 4-5 options, went over each one and explained everything. He was even willing to patiently wait while hubby agonized over what to do and asked a million questions. We ended up deciding to replace our under-sized unit, instead of repairing. Shawn put us under absolutely no pressure, and helped us feel totally comfortable about the whole situation. I couldn't have asked for a better experience, or felt that we were in better hands.Very quickly, amazing Andy showed up with our new unit and got right to work. He had a ton to do, as nothing in our 1970's house was up to code. Andy ended up having to completely remove, then reinstall our furnace. We weren't charged anything else for this extraordinary amount of work! Not only that, but they also decided we needed a new cap on the flue pipe, scrambled up on the roof & replaced it.Wonder of all wonders, one of Andy's crew (super awesome Australian guy) fixed a wobbly electrical cover on our deck. We could hardly ask for a more polite, professional, dedicated, kind group of people to show up, fix our issue--and anything else they noticed was broken--and then take off leaving everything spotless and us in a much, much better position than we were to begin with.Seriously, we want them to come over for our next BBQ! Wow, why would we EVER use anyone else? We won't. Period. Customers for life; these guys rock!!

Mike Gali

21:45 12 Jun 20

My schedule was from 2 to 4pm and he called to see if he could come earlier. So he was definitely on time. He saved me a few hundred dollars in repairs and was excellent at explaining the issues. He wasn't out to make a buck or two but he really cared about giving us plenty of options and the best deal.. GT is the man!

Erik Misiak

16:48 11 Jun 20

Damon did a great job assessing my house issues and was very helpful! Would call again.

Marilynn Beesley

18:00 10 Jun 20

Kyle was very helpful in figuring out my problem and offered great solutions. He didn’t charge me anything, which was awesome!

Kara Loftin

19:21 09 Jun 20

We love My Buddy the Plumber at our house. In the past when we had heating issues, they were the only company who could actually fix the problem. The fixed it and we haven't had an issue since that time three years ago. On top of that prices are fair and the technicians very knowledgeable. Today, I called for a couple of problems in the bathroom with the toilet. Eric was phenomenal! He came in, got to the problem, and fixed it right away. Super nice guy and great service too. This company is highly recommended. If you want fair prices, quality work, and great service - call My Buddy the Plumber!

Hank Shipman

14:56 05 Jun 20

GT was super helpful!

vance parish

15:22 01 Jun 20

Best company hands down

Harrison Weinstein

22:24 29 May 20

Really appreciate Preston coming over late to figure out what was going on with my AC. He diagnosed the problem at 8pm, but needed some unavailable equipment to complete repair. He was back at 8am the next morning to fix. Really pleased with this level of service.

Katherine McMahon

18:41 29 May 20

My Buddy the Plumber was quick to set up a diagnostic appointment regarding our air conditioning unit, which was not functioning properly. GT, our technician was professional, friendly, and happy to explain the issues I had clearly, and concisely. Afterwards he gave me three options to repair the issue. It was very easy to make the repair appointment for the following week. When GT arrived, he was professional, prompt, and courteous about health safety around myself and family especially during Covid-19. He did a fantastic job, and told me he would check back in a few days to make sure he resolved the air conditioning issue.Great service all around. Would highly recommend MBTP to friends and family.

Jill Gearhart

03:22 29 May 20

I chose My Buddy the Plumber to install central air three years ago because of the price. I’ve been very impressed by their service ever since. GT performed an A/C tune-up today and did everything I expect from a service visit. He was on time, friendly, respectful and knowledgeable.

RobbyM26 M

19:53 27 May 20

I recently reached out concerning an issue I was having with my air conditioner. It was having a hard time keeping up with the heat. Shawn gave me some quick DIY tips and I was able to resolve the issue on my own by the following afternoon in just about an hours time. He was responsive and very helpful!!

Therese McRae

23:06 26 May 20

We received quotes from 3 different companies to replace our air conditioning unit and furnace. My Buddy The Plumber actually listened to our needs and price range, working to give us a great deal. The install team was super professional and helpful with requests made on the day, as well as answering questions afterwards.We also had a pipe leaking in our basement bathroom. My Buddy the Plumber came out to look at it right away and we were able to schedule in the same week to have it fixed. Nothing but professional work, with the bathroom left dust-free.Thank you for your help with our home emergencies!EDIT: If you ever have questions about HVAC systems, make sure you talk to Shawn. If you ever need a new system installed, make sure you request Andy. If you need help with plumbing, make sure it is EB. They have all taken good care of our home and provided us with above and beyond service!

Scott Hicks (PES)

17:18 26 May 20

I had a water line break under my foundation slab. Aaron M. was amazing. He showed up quickly and was very informative about the problem, and what would be needed to fix it. He found ways to make it affordable, and in the process we decided to have the whole house re-piped. I know I am a very “curious” customer and am constantly asking questions and trying to figure out what is happening. Aaron was very patient and friendly. He was quick to respond to any questions I had, and was very open and honest about what was happening. The price that I was quoted at the beginning was the price that I paid at the end. There were no surprises. I am very pleased with my interaction with Aaron M. and the whole team at My Buddy The Plumber, so I signed up for their annual plan to help keep things working their best. I highly recommend Aaron and My Buddy the Plumber.

Devin Sims

00:03 26 May 20

Shawn was absolutely awesome! Great prices and great service. Ask for Shawn

smb865 smb865

00:51 24 May 20

We started getting drastic shaking and hammering in our pipes. Asked for plumber recommendations from people we knew but most people had only mediocre experiences. Read the excellent reviews online of Duncan Plumbing and decided to give them a try. Called them (people answering the phone were very polite) and set up an appointment for a day or so later, since our problem wasn't an immediate emergency.There's a reason for the excellent reviews. Brandon came to our house to replace the pressure reducing valve. He was on time, explained the problem (his explanation was consistent with the limited knowledge we had), had all the parts with him, and got to work right away. The price he charged for parts and labor was reasonable. He fixed the problem way faster than we could have (and likely saved us eight trips to the hardware store, trying to get the correct parts).I would definitely call Duncan plumbing again.

Loni Freeman

15:55 21 May 20

Had John out to look at a problem with the blower running on our furnace. He had been out before to replace the Mother Board in our furnace and went out of his way to get it done in one day during the winter and even traveled 100 miles to get the right part. He diagnosed the current problem very quickly and fixed the problem in a very short period of time. I really like he shows up in the time they quote. Very nice when having to plan the day. He was very courteous in wearing a mask and even taking his shoes off when he had to walk through our house having been in our old, wet basement where the furnace is located. Thanks again!

justjane xx

00:46 21 May 20

My water main went out in December 2017 so I contacted the company I use for my HVAC. I had to pay $50 for an estimate that resulted in a bid of $7400. I knew that was ridiculously overpriced so I started shopping around. After reading all the great reviews on My Buddy, I decided to give them a call. I believe the estimate was free. Curtis was the plumber that came out. He quoted me $2800. I thought I might have to wait awhile since it was just a few days before Christmas. However, they were able to start the job right away. As they were digging up my yard I worried about my sprinklers. I asked Curtis about this & he told me that if there were any problems with it they would replace them.At the beginning of May I turned my water on & I did find a leak. I called My Buddy & they promptly sent Oni (the guy that dug the trench) out to get it repaired.Big Thanks to Curtis for his more than fair bid & follow through! Also, Oni & his crew busted their tails in freezing temps to replace my water lines.Very impressed with this Company & if I were not moving, I would not hesitate to call them for future jobs

Tatum Packer

00:49 20 May 20

Shawn Middleton. Took my house from warm and uncomfortable to cold and amazing!!! I’ll forever be grateful for him.

redneck

00:42 20 May 20

Shawn was really nice, and he also knew exactly what he was doing and he was on time and if I had questions he answered them with a great answer

Khiaura Packer

00:36 20 May 20

shawn is professional and reliable

Gary Packer

00:30 20 May 20

Shawn Middleton is the man!!! He was a head of schedule, very polite and just an all around cool guy. He helped me diagnose the issue with my unit and was very open about what it was going to take to make it happen. We would use him again any day❤️

Terrie McConnell

22:02 19 May 20

J G

19:26 19 May 20

Water heater service today to repair and diagnose overpressure venting. Daniel did the work and in every aspect he excelled! He replaced the water pressure valve and the expansion tank. I will recommend this company every chance I get. Thank you Daniel

Jason Dietz

20:20 18 May 20

Shawn was the best. Got everything done very fast and the prices were unbeatable. I appreciate everything My Buddy is doing during these times.

Dane Graham

18:42 18 May 20

Worked with Jason, they were easy to schedule and were flexible with my timing. Really had such a great experience.I'll be using these guys over and over.Jason handled all the issues perfectly and was informative and knowledgeable.I LOVED that he was confident in his work, and that he didn't push any unneeded work. I'm very surprised at how well they handled everything. I work with lots of service companies on multiple properties and these guys are by far my favorite.

Ryan Rolnitzky

00:54 17 May 20

Great service from Shawn. Prices were unbeatable for times like these. Highly recommend!

ryan rowe

17:39 14 May 20

Excellent service. The person who came was named Jordan. The problem I had only took a minute for him to diagnose and fix. Very professional, clean, kind, and knowledgeable. Definitely call these folks!

Ashley Chatelain

04:12 08 May 20

We had Eric come & he immediately found the problem & had it fixed in minutes! He talked me through the entire thing so I knew what was going on. Such a wonderful experience!! We will for sure be calling again!

John Hinckley

19:22 04 May 20

They're easy to get in touch with, easy to set up an appointment with and Damon did great and quick work. Very happy with them.

Fadil Huremovic

23:50 03 May 20

Eric From My Buddy The plumber came over to help me finish a DIY project I thought I had gone wrong. He was friendly, knowledgeable, respectful of our home and did an amazing job!! If you need plumbing, reach out to My Buddy The Plumber and ask for Eric! Definitely will be using My buddy the plumber for all my needs!

JP

17:15 30 Apr 20

My water heater went out, flooding my basement on Tuesday night. I shut off the water and cleaned up the flood and spent the rest of the night researching for a new plumber. I used Superior water and air for a new main line 5 months ago and got a quote for a tankless water heater. They wanted to charge 12,000 dollars. I found My Buddy the Plumber and gave them a call. Tyler came out the next day, gave me a great quote, less than half of the estimate from Superior. Tyler was a consummate professional, not pushy, gave me three different estimates for different solutions. He was done in a few hours, I had a new tankless water heater and new water softener installed. I will use My Buddy from now on for any trade work I need.

Margi Dehlin

01:05 25 Apr 20

I called My Buddy after 1 pm on a Friday afternoon--because we had sediment buildup in our kitchen faucet that was blocking the water from being able to come through. I learned that the local fire department had sent some sediment into our pipes after testing out some hydrants nearby. I tried everything to unclog our faucet. By 3:45 pm, Jordan was at our door (I was a call in--not an appointment, mind you). He offered to take a quick look. He troubleshooted the situation (there was no way to take the filter apart) and solved the problem. In the end, Jordan did not even charge us! AND our faucet works better than it did before! I am amazed at how quickly My Buddy fit us in. The quality and expertise was incredible. I will be calling My Buddy The Plumber again, for sure. Thank you, Jordan!

S Odell

22:07 20 Apr 20

They were able to come right away and give us a quote. Then we’re able to fix it all the same day! Super nice, great price and went above what we asked for no additional charge. We will call them again!

Sam Chesebrough

00:08 17 Apr 20

I had a clog in my dish washer that created some water damage, Eric and Kenny came out and did a very thorough investigation. Very friendly, very professional, and committed to finding the cause and extent of damage and got me in touch with specialists for my water damage.Thanks guys!

Hanen Abraham

00:03 14 Apr 20

We’ve had the best plumbing experience with Jordan today. He took the time to check all areas affected by the water damage, until he figured out the problem. We’ve had mold growth and bad odor of standing water and two professional plumber who came in but were never able to fix the problem. With 100% confidence, we recommend My Buddy the Plumber got tough plumbing jobs.

Coral Azarian

18:18 13 Apr 20

Aaron C was great - we had two jobs done. Everything was done great and in an efficient manner. Pricing was fair and overall we are extremely satisfied.

Robert Lake

22:03 08 Apr 20

Jordan was awesome! He came out the day after our call and was ready to go. We had a bathtub drain that would not go and he cleared it quickly and effectively. The best thing is that he didn't charge us anything for his service because he took care of it so fast. We will be calling this company, again.

E G

19:27 06 Apr 20

I could not be happier with My Buddy The Plumber Heating & Air. Tyler was super polite and professional. He immediately found the source of our kitchen sink leak and got it repaired as well as a problem with the faucet. I then asked him about a tankless heater (I had a previous quote for over $5K) and his quote was not only significantly less, he gave me great education on which one would work best for us and ideas on how to improve our cheap although new furnace. Our home was flipped very poorly and he was able to give us a lot of information on what we can do to make things run more efficiently and what rebates would be available to us. There is no question I will be using this company again in the future and I will personally request Tyler!

Baker Family

16:55 06 Apr 20

Aaron C came and replaced our garbage disposal. Very friendly service and got the job done. Thank you.

Mieke Tiffany

15:24 06 Apr 20

Tyler was amazing! He was courteous and professional. He rebuilt two faucets in about 20 minutes. I am so pleased with the work and the customer service!

MIA AMIRKHANYAN

15:54 04 Apr 20

Call and ask for JASON PALMER for any repairs. It is very important to invite a knowledgeable person who will at once detect the problem and find the solution. He knows, He is there and He will fix it!

Mark Eaton

14:29 04 Apr 20

Derek did a great job servicing our system and taking care of us quickly. Thank you!

Mikaele Shields

17:17 03 Apr 20

Aaron C helped us with a leaky faucet today. We were incredibly stressed but he was really quick and helpful. We really appreciate it and will recommend to friends and family.

William Shields

17:14 03 Apr 20