Kyle came over to help out with our kitchen sink installation. He was very knowledgeable and thorough. He was honest and seemed like he genuinely wanted to provide the best solution for our situation.
17:14 21 Oct 20
Mason Jones came to fix a gfci outlet and fix a breaker panel today. I couldn't be happier with his honesty and professionalism. I will definitely call him again for any electrical work I need done!
01:27 21 Oct 20
Shay is the best repairman! He was so helpful when we had a gas leak to our fireplace last year and came back again this year when we couldn't get the pilot light on. He is knowledgable and great to work with!
14:22 20 Oct 20
Damon Talbert was amazing. Arrived on time and finished the work in timely manner. I can’t stress enough, this company and their employees are great. I won’t get my services done by any other company and Damon represents the company very well. Two thumbs up and keep up the good work. Thank you.
22:24 19 Oct 20
We had plugged too many extension cords in and overloaded our main electrical service. When we discovered the problem, we called Mason and he came right away and ran us a new service and got us back up and working the same day. He is great to work with and we appreciated his knowledge and work ethic.
14:20 18 Oct 20
Thanks Jared! Great service, would recommend.
14:31 15 Oct 20
mason came to install my chandelier and he did a great job
22:55 14 Oct 20
Tyler (plumbing), Korey & Kasey (HVAC) and Mason & Kurt (electrical) are a stellar crew at My Buddy and are a god send in the world of hvac, electrical and plumbing. My home renovation never would have been completed on time were it not for these folks and their diligent, accurate work, and willingness to go always go the extra mile. Head and shoulders above the rest.
20:26 13 Oct 20
Great responsiveness to an urgent situation. Replaced two furnaces with the addition of ultraviolet light additions for allergens. Quote on Monday, full replacement on Tuesday. They brought the "A Team" to complete the project 4.5 hours rather than the 7 hours projected. Andy, Ian, Ryan and Tala were exceptional individuals: Courteous, polite, and professional. They reviewed the project in advance with me, tested all systems after installation, and took sufficient time to orient me to my new systems and, more importantly, how to maintain my system for years of enjoyment. They cleaned up fully afterwards. Nate, the supervisor, came by to check job progress and review status with me to ensure my needs were met. I recommend this firm and these gentlemen 100%!
06:53 10 Oct 20
We continue to be so impressed with Daniel! We just went through a major kitchen remodel and like most remodels we ran into our fair share of problems. We called my buddy the plumber and worked with Daniel multiple times throughout this process and he made it so easy, took so much stress away from the situation, and fixed all of our problems quickly. We have 4 little kids and a dog and he was so nice and easy to have in the home, by the end my very shy baby was waving and smiling at him. He went above and beyond we can’t say enough good things about Daniel.
21:05 09 Oct 20
We just had Shea out for another job - adding a water softener to our home. Shea is always great at communicating and letting us know when he is going to arrive. When in the house he does an incredible job showing the issues and then shows us the resolved areas. While he was down in our basement he cleaned up some old pipes that weren't being used anymore so we didn't have unnecessary clutter. He quoted us 1300 initially for the jobs he was doing and it ended up being a little over 1100. We will never go anywhere else because Shea is TOP NOTCH!He previously came out for a job with our new sink and dishwasher unit and showed the same amount of precision, care and quality to his work. Can't recommend them enough.
14:38 09 Oct 20
Scott with My Buddy The Plumber fixed our bathroom faucet in record time! He's a true professional and I would recommend him for any of your plumbing repair needs.
21:08 08 Oct 20
Daniel is a great plumber! Did a good job on fixing shower & installed water softener
13:04 07 Oct 20
Brian Shepard came to my house a couple weeks ago. I forgot to leave him a review . Great service . A+
20:06 06 Oct 20
Joshua was great. So respectful of our home and time, especially with Covid-19 concerns, and a newborn baby sleeping. He was able to talk us through the issue, and when something came up that he didn't have the equipment for on his truck, he called Jason, who came right over and the two of them took care of us. Highly recommend.
17:54 06 Oct 20
Kyle was great in helping us with our plumbing needs. He gave us a great deal we can’t refuse compare 2 other plumbers. He is quick and great service. I would recommend Kyle to anyone.
17:27 06 Oct 20
Fast, friendly, courteous, and very helpful. Daniel went above and beyond, and he solved our plumbing problem about as quickly as was humanly possible. We will definitely be using My Buddy the Plumber again.
16:54 06 Oct 20
Updated review - I used them for a new A/C last year and was happy with the experience, very friendly and quick work. I used them again this year for some plumbing, and while the work was great and the technician was friendly, I ran into a slight invoice issue. Despite this, Brandon called me back and was extremely friendly and was able to look into the issue and resolved it within 10 minutes. He made sure I was 100% taken care of and satisfied, and definitely went above and beyond to make me a happy customer. Overall, I'm very happy with them and would definitely use them again in the future!Update: I just had Dan J. help me on an emergency electrical call, and I thought he really did an outstanding job. He was able to show up quickly, identified the issue right away, and gave a very reasonable solution to fix it. Dan worked quickly and the work he did was great! I'll definitely call him again in the future if I have more electrical work that needs to be done!
16:34 06 Oct 20
I signed up for their "club membership" in feb as part of a tankless water heater install. The membership offers 1 yr free inspections of furnace, ac, flush the water heater etc. Preston came out yesterday to do a furnace/AC inspection. He did a super job ! Was not a "kick you tires" inspection, but a very thorough set of tests, probably took at least 1 hr. I'm usually apprehensive of these "free" services in that there will be a lot of "expensive problems" discovered that need attention; a lot of up selling. I didn't get any of that. I believe Preston was very honest, competent and friendly. He gave my system a mostly clean bill of health. Could have issues down stream with the outdoor AC unit but for now it is working well.By the way the tankless unit was another 5 star review installed by a different technician.
15:51 06 Oct 20
EB came out and fix my tube he did a great job!
15:13 30 Sep 20
Scott was outstanding! He nailed it! On time, knowledgeable, professional, thorough, friendly, patient and courteous. Great communication as well. Can't say enough positive things about Scott and his Team including Beau. Clearly we were in good hands. Highly recommended. When you call My Buddy the Plumber be sure to request Scott.
20:48 29 Sep 20
19:35 29 Sep 20
Eric called and asked if he could arrive early which was great. He quickly assessed the problems. He fixed the issue and offered suggestions for the future to reduce plumbing problems. Great customer service and I would highly recommend My Buddy the Plumber
17:03 25 Sep 20
Responded immediately to my call for help and scheduled me for the same day. Sent an excellent technician, friendly, professional, knowledgeable. Diagnosed the problem and got it fixed which required a new faucet purchased and installed. He helped both with selection of appropriate faucet and did the installation quickly. Highly recommend My Buddy the Plumber!
21:21 24 Sep 20
My Buddy was definitely the right decision. Talked about options with Shawn and was definitely going to end up spending way more elsewhere. I highly recommend My Buddy
17:06 24 Sep 20
Eric was great - I had a standard water heater flush done and received great professional advice on the system and plumbing. Will definitely use again!John at My Buddy the Plumber Heating & Air was excellent! He helped fix my AC unit and tried to find problem with least the amount of fix/cost needed. John was friendly, fast and efficient, he even gave me a list of helpful tips I can do for upkeep on the system and how to keep it maintained at high performance. Will definitely use My Buddy the Plumber for all my furnace/AC and plumbing needs. Thank You John!
15:14 24 Sep 20
Mason was wonderful, above and beyond in service and information. He would totally be recommended by me for any job.
17:52 23 Sep 20
Shane was the most knowledgeable and understanding person I’ve talked to about my issues with my furnace yet. Highly recommend Shawn!
00:51 22 Sep 20
Had Brian Sheppard come out to our rental home for a clogged drain after the competitor came in and couldn't fix it but tried to sell a new softener and water heater. Brian had it completely fixed in 15 minutes. He was great and I now have my go to person when trouble arraises .
18:31 21 Sep 20
Eric Came out same day. He was professional and found the issue was Was a simple fix. He fixed it at no cost to us. Love this company
20:24 20 Sep 20
17:48 19 Sep 20
Jason and Easton came to my house to repair the kitchen sink. They did a great job. Professional and polite. I would definitely use this company again for plumbing repairs.
17:31 18 Sep 20
We STRONGLY RECOMMEND My, Buddy, The Plumber. Fun fact: Another plumbing company tried to charge us $300 more than My Buddy, The Plumber. Shea did a great job and we are very grateful to be able to have hot water for our showers again!! Thank you to their staff as well for their speedy responses, schedule flexibility, and helping us out!! After our first experience, Shea and My Buddy, The Plumber will be our go-to folks from now on.
04:03 18 Sep 20
I have had several different plumbing companies out for this same problem. Sewer line keeps plugging up. I feel bad because it’s a duplex and renters on the east side keep getting affected. I finally had enough and looked on google and found my buddy the plumber. I’m in millcreek and they are close. I had Brian come out today and did a amazing job. Didn’t just clear the sewer line . But put a camera in first and cleared the clog . Which all other companies didn’t do. Found a break in our line and explained in detail what we were looking at . Our nose on also is broke he explained its our last connection to the city pipe. He said I have bad and good news. Bad news is you need a liner , good news it is in good enough condition to get a liner which will cover our nose on to city main. That’s all I wanted from these other companies that charged me thousands and could not find the problem without a camera. I don’t want my tenants to go through a flood monthly. Im very very impressed with his service and asked him for his boss contact number. He is coming out tomorrow morning with his master plumber to mark everything and get us a bid to get this rolling. A+ Thank you my buddy for great service. If you have any sewer problems I highly recommend Brian from my buddy the plumber.
03:21 18 Sep 20
I called and prayed I would get a honest plumber this time around . My husband died and I don’t know anything about plumbing. I have had a floor drain that I have had a cable put through it once a month. My water softener goes to it and my tankless water heater. My water softener goes off at 3 am . I’m awake and watch it . It floods bad . I have had 3 different companies out to fix this problem. I have had no luck with the 3 . Today I called my buddy the plumber they sent out Brian Shepard . He listened to my concerns and really cared. He gave me a option to permanently fix my problem. Nobody else did. He helped me fix my fridge and my fan in my bathroom. He is a amazing man. Goes out of his way to help a old senior. I truly was blessed today to have him in my house. Can’t wait for him to fix my floor drain the proper way and not have sleepless nights . Thanks my buddy the plumber to hire just beautiful souls. He was my hero.
19:53 16 Sep 20
I called for help with porch lights not working. Mason showed up on time and fixed the issue in 60 minutes. He was very kind and did a great job. It was defiantly difficult to figure out. Thanks to Mason Jones.I give you 5 * review. 🥰 Cindy H. Sandy, Ut.
19:10 11 Sep 20
Kasey and the other installer were fantastic! They really are experts in their field. Very friendly and thorough in everything that they did. When they arrived, they walked us through on what was going to happen and how they were going to position the new furnace. Even during this Covid time that we're in, they wore their masks. I'm truly impressed on the customer service and professionalism.
23:49 10 Sep 20
Mason Jones came out he was on time friendly and very knowledgeable. Our issue truly made him do some thinking and searching. The end result being a very satisfied customer!
23:35 10 Sep 20
Mason jones came out for a general electrical issue and found, and fixed our light issue he was fast, friendly, knowledgeable, qnd clean i have never had a better electrician come to my houseI will definitely recommend mason to family and friends
22:18 10 Sep 20
Tyler was fantastic! I was in a bind and called My Buddy the Plumber and they sent Tyler our the next day! He was fast, friendly, and did a fantastic job! I’ll refer Tyler and My Buddy the Plumber to friends and family.
20:45 09 Sep 20
22:38 08 Sep 20
21:08 08 Sep 20
GT at MyBuddy was fantastic! He communicated with us through the entire project. He called and said he was on his way almost immediately after we called and told the office we had a problem. GT diagnosed the problem quickly, and called around looking for the part we needed. He found a place with one in stock and went out right then to pick it up so he was sure to get it. He told us he would be out at 900 the next morning but called in the morning and was able to come even earlier. We loved that since it was almost 100 degrees outside and we needed it fixed ASAP. We dealt with several companies trying to get this project done and and they couldn’t help us in a timely manner. GT took care of our problem with ease and professionalism.
15:34 08 Sep 20
Professional service. They quickly solved my issues and also explained what happened exactly in great details.
01:55 07 Sep 20
Fantastic company! Always doing their best to satisfy my needs and make my home comfortable for me and my family. Super thorough and careful to make sure I understand what needs to be done. Thank you my buddy!!!
23:37 04 Sep 20
John arrived on time - the same day as I called for a repair and was very courteous. He diagnosed and fixed my issue so quickly that he wouldn't even accept payment. I will be calling My Buddy The Plumber Heating & Air the next time I have a plumbing or heating repair need. Thank you John!