I had My Buddy the Plumber come out today to service my two furnaces, and Larry did an awesome job! He was on time and very thorough! So thankful!Damon did a fantastic job! He was thorough and took the time to explain the problem as well as the repair. He also was very cautious about cleanliness, given the current pandemic. Additionally, Damon was so good with my dog! I will definitely be a My Buddy The Plumber customer for life.
20:13 13 Apr 21
Recently replaced furnace, AC, and thermostat. A whole crew came out and were very responsive, efficient, and friendly. Helped me understand the changes and the new systems. Larry came by a few days later as the senior technician to check the system and optimize the gas pressure. Great chatting with Larry and he has a wealth of stories. Highly recommend My Buddy.
14:04 13 Apr 21
Had a great experience with this company. Ran into a plumbing issue on a Saturday. Of all the plumbing services they had one of the most reasonable dispatch fees. They were quick to get out and wrap their head around the issue. they worked hard to try and fix the problem that night. our Tech Eric this day was great helping talk through the problem and coming up with a plan to fix it first thing Monday once we realized we needed parts. Eric also provided some explanations for some future projects we should consider for fixing and upgrading the pipes in our house. Come Monday Our tech Shea showed up right on time. quickly got to work on the problem (even showed up with all the necessary parts). He got the problem solved quickly and walked through the repairs with us. Very friendly and extremely experienced with plumbing. I really appreciated the straight forward pricing and the friendliness of the techs. Overall i would go back to them in the future for any need with plumbing. thanks!
23:47 12 Apr 21
Damon did a FANTASTIC job at replacing my water heater and bringing it up to code. He also repaired my old rusty faucet that had an eternal drip. He wore shoe covers and picked up after himself. He was extremely fast and courteous. He didn't leave me with any questions at all and was very thorough in his work. I would give him 10 stars if I could.
21:39 12 Apr 21
Bryan Kilpack did a great job taking care of my plumbing needs. Would recommend him highly. FIVE STARS
14:56 12 Apr 21
23:46 09 Apr 21
Dan the electrician was awesome - super quick and very professional. Will definitely use again!
20:16 09 Apr 21
Larry was awesome. Very friendly and was able to diagnose and fix the problem quickly. Thanks.
19:20 09 Apr 21
Within the hour of my initial call, Damon arrived. He wore his mask and booties. Damon was professional, informative and kind. He went through the process of fixing my faucet. Would highly recommend Damon and My Buddy.
15:27 08 Apr 21
These guys came out on a Saturday and worked with me on pricing.
20:57 07 Apr 21
This company was great. Damon came out promptly and quickly solved the problem for a reasonable rate. He was very helpful, friendly and went above and beyond, answering numerous plumbing questions I had, unrelated to the reason for the visit. Highly recommend My Buddy, and Damon in particular.
17:39 07 Apr 21
I have been a customer of My Buddy The Plumber since I moved to Salt Lake. Every time I have had a pleasant experience. This time I needed to have a possible gas leak checked out on my stove. Damon Talbert was the technician who assisted us. This is the second time he has come over to assist with plumbing needs. He is professional, knowledgeable and friendly. I would definitely recommend My Buddy The Plumber to anyone in need of services, repairs, or new construction.
17:00 07 Apr 21
Damon was amazing! He was professional, kind and knowledgeable. He was respectful of my home and wore shoe covers. We have had great experiences with My Buddy The Plumber in the past and will continue to use them in the future. Thank you Damon for your help!
19:50 06 Apr 21
Responded immediately to my call for help and scheduled me for the same day. Sent an excellent technician, friendly, professional, knowledgeable. Diagnosed the problem and got it fixed which required a new faucet purchased and installed. He helped both with selection of appropriate faucet and did the installation quickly. Highly recommend My Buddy the Plumber! Addendum: Just had thousands of dollars of work done replacing cast iron drains and fixing outdoor faucets and replacing ancient plumbing in the shower. Matt, Kyle and Eric worked very hard and did an excellent job. With an older house, they had to finagle lots of stuff to get at the stuff to replace and to make room for replacement and adequate bracing. They were creative and effective. They also cleaned up everything and didn't leave a mess. I am very pleased with these technicians and the company. I highly recommend.
22:46 05 Apr 21
Friendly, informative, professional, fast, competent and trustworthy. He spent time to show me what had gone wrong, to show it wasn’t just him dusting off a switch and charging for a new motor and pump. Doesn’t do more than you ask for, finds the appropriate and practical fix and leaves with a smile.Would recommend to anyone, and that’s saying a lot. I don’t typically trust a/c people.
16:17 02 Apr 21
Troy was wonderful! He came and quickly resolved our issue with what we thought was a leaking shut-off valve. So professional and courteous.
15:37 02 Apr 21
I locked my keys out of my car and Damon helped me without skipping a beat, the way he was so professional, I’ll definitely call them with my plumbing needs. To me it’s the person outside of the job that says the most
15:32 02 Apr 21
Shea saved the day! Very professional and courteous. My kitchen faucet was leaking all over & Shea identified the problem right away & replaced the faucet the same day with a nice upgrade. Not to mention, this was a day earlier than my scheduled appointment. Then he returned to reconfigure the pipes under the sink, because the smell was horrible. I’m so happy with my new faucet & now I don’t have to be embarrassed about the nasty stink from under the sink. Thanks Shea! I Highly Recommend!
05:49 02 Apr 21
Jeff was fantastic. He identified our problem with our water heater at our bakery within 30 minutes and he came up with a cheap solution. I would highly recommend Jeff at My Buddy the Plumber!!!
01:12 01 Apr 21
18:19 31 Mar 21
I returned from vacation to a small plumbing emergency. Jason came to my house after hours and was very helpful. I would definitely use them again!
18:12 29 Mar 21
15:08 28 Mar 21
Absolutely nothing but good things to say. I had a tech come look at my ancient furnace that kicked out on me. He waved the diagnostic fees and gave me advice on replacement parts, I decided to go with a new AC and furnace instead. Within a day I was given several quotes that reflected any price point so I knew I wasn’t getting scammed. They were very honest about each model and didn’t attempt to sell me to something high end. The next day the techs Ian and Corey were in my house right on time and finished insanely quickly. Never saw them doing anything but hustle and to top it off I overpaid on my check and they immediately informed me of the mistake and refunded me. Being obligated to spend a large amount of money is never fun, but this made it less painful and I feel confident in the products and in the event they need to be serviced because of this company.
20:10 27 Mar 21
Aaron C was incredible - very quick and loved the fix!
20:09 27 Mar 21
Same day service and great product. Loved the experience!
18:37 26 Mar 21
My buddy the plumber was amazing Brian took very good care of us they installed a soft water unit with RO system and really went the extra mile Thank you too.Thank you. They even advice from a saltwater place to make sure are system was what we needed. Brian need's a raise.
18:39 25 Mar 21
Dan came out to fix a loose wire. He was super quick, nice and professional. Loved the honesty too. Great to work with!
16:08 23 Mar 21
Spencer and Eric are awesome!! We had a leak coming from our upstairs bathtub that was hard for us to find. They came, identified the issue, and had it fixed within minutes.
21:27 22 Mar 21
Dustin C came and did a tune up on our furnace and looked at our fireplace. Fixed fireplace and did tune up, quickly and efficiently. Thank you so much!
22:28 20 Mar 21
Had an issue with our garbage disposal, Damon was able to fix it quickly and easily without having to resort to the more expensive option for repair.
17:10 19 Mar 21
Matt was exceptional. He was extremely knowledgeable and professional. It made the experience a lot less stressful.
15:13 19 Mar 21
We have had a leak in our basement for a very long time. Kyle came out and helped us find the problem. He ordered the parts needed and also noticed a few other issues that the builders had made. He helped us get everything fixed and looking great. We will be calling again when ever plumbing issues arrive. Thank you Kyle and My Buddy The Plumer. Ya'll really are buddies :)
22:34 13 Mar 21
Technician was friendly and professional. I had an issue with the billing and they responded same day and made it right
19:05 10 Mar 21
We were having a funny issue with a sensor that was installed with a new water heater. This company went above and beyond to help us with it, and ended up replacing the water heater with a different brand at no additional cost to us. They also gave us a credit to use in the future, which is so awesome! We had a gentleman named EB helping us and he was kind, very knowledgeable, and extremely helpful. We are loving EB! If you have plumbing needs, call My Buddy The Plumber. I would highly recommend them to anyone.
17:23 10 Mar 21
As preventive maintenance for our furnace, we contacted My Buddy the Plumber, which isn't the first time we've used their service. Dustin was the tech that was sent to help us. We couldn't have been happier with the service Dustin provided. He was very very thorough in his inspection, and then took the time to explain everything he was inspecting and his findings. As I stated, this isn't the first time we've used their service and each time that we have, they've always provided excellent service!
09:56 07 Mar 21
Matt, one of the service guys was assigned to my home was very professional and nice. He kept us updated on everything he was doing. He even helped me move items out of my closet for him to have access to my crawl space. I recommend this company!
03:14 06 Mar 21
Tyler did an amazing job for me, again! I always trust that he will do a professional job with my plumbing needs. Daniel did an awesome job replacing some leaky cut offs. Vance did an awesome job with my steam humidifier. Thanks MBTP
01:28 03 Mar 21
I used My Buddy the Plumber to do two electrical projects. Needless to say, the electrician (Dan) handled these projects perfectly. I needed a wired doorbell installed along with an extra electrical outlet. I'm so happy with the results and would hire them again for future projects.
Allison Syphus Ririe
17:56 02 Mar 21
I called My Buddy 1.5 years ago for a crumbling pipe under our hardwood floors that was flooding our downstairs and ruining our renters' things. They took care of everything, coordinated with the flood cleanup folks, and communicated with our home insurance so I didn't have to.Our new renters moved in a couple weeks ago and complained about what sounded like the same problem from last time. Matt went to take a look, put his camera down there, and told me he saw an issue with a cast iron pipe that was possibly crumbling. I couldn't fathom that it hadn't been taken care of the last time since it involved jackhammering into our floor, replacing the pipe, and refilling the concrete. My PTSD shot up, I raised my voice at Matt and he listened and talked me through options.My glowing review comes after the call Matt made today. He thought about my particular house last night, did some research, and went back to my house (with the renters' permission) and sent his camera back down to confirm what he saw yesterday. His assessment of a broken portion was actually a piece of rust that had worked its way loose and wasn't there anymore. He called to let me know the good news and was so kind and understanding when I apologized at my frustrations yesterday. You have a customer for life.
17:27 02 Mar 21
GT was absolutely amazing. He came out and quickly found out what the problem was with our furnace. He also informed me of some outdated codes on my house and gave me a quote to have them fixed.He also noticed I had a plumbing leak and had his office contact me so I can have a plumber come out and repair them.Fast, efficient, and didn't break the bank
00:02 02 Mar 21
We had an after hours emergency with a leaking toilet/emergency shut off valve and luckily had the pleasure of getting to work with Scott from My Buddy the Plumber. Scott was promptly able to diagnosis the issue, recommend a couple different solutions, walk us through the options, and get back out to the property a couple days later to make the fix (which involved acquiring a new toilet, replacing all parts, and hauling away the old equipment). We had several back and forth conversations with Scott and he was always willing to chat and communicate effectively on what the state of the situation was. We didn't have time to shop around for quotes from other providers but the price seemed fair based on the short notice and previous plumbing services we've had in the past. I could not recommend Scott and MBTP enough, especially when it's a last minute, unexpected problem that pops up!
19:45 01 Mar 21
We have had service done by My Buddy the Plumber before, and will always call them first. The technician, Brent, was professional and courteous and the service was done quickly and correctly.
04:39 28 Feb 21
Christina J. Ballatore
01:26 28 Feb 21
23:39 26 Feb 21
Scott is wonderful! I have had him work on a few properties I manage and he is so on top of it and his work is great quality. He is very nice and professional and I truly trust his work. I would definitely recommend him and My Buddy to anyone and will 100% be requesting Scott in the future.
18:27 26 Feb 21
These guys are awesome. I felt confident that Shae knew what he was doing and he fixed our 1 yr long bath leak in 20 mins. We've had a few other "handyman" type people come by and either not know what the issue was or didn't return after an estimate. Shae gave us the estimate and fixed the problem same day. Very reasonable and fair pricing. He even had something to repair the ceiling and gave it to us for free. He explained everything he did and he was personable and professional.
Running in Heels
21:05 25 Feb 21
Larry Browne came and worked on my furnace. It was only heating intermittently. He figured out the problem right off the bat and was able to repair it quickly and with minimal cost. I was really impressed by how honest and professional he was. I will definitely use this company and him the next time I have a problem!
20:14 24 Feb 21
Larry was my HVAC guy and he did a great job explaining the problem to me and fixing my furnace in a timely, professional, friendly manner. I signed up for a yearly membership.
17:24 24 Feb 21
Spencer the service technician call and said that he was thirty minutes out. He arrived promptly like he had said. After some small talk about my problem, he jumped right to it. Within thirty minutes he was done. Spencer is an expert in his job! I am going to use My Buddy the Plumber next time I have plumbing issues and I highly recommend them.
17:00 24 Feb 21
Excellent service. BRENT was so professional and knowledgeable about everything he does. He really put me at ease and did a fantastic job!
16:32 24 Feb 21
16:16 24 Feb 21
Vance was very helpful and did a great job. Thank you!
15:34 24 Feb 21
Andy was awesome he came in put a new hvac system in my home very polite explained everything he did. Gave my advice on how to maintain my furnace for longer life. Would highly recommend this company for your hvac needs.
23:58 23 Feb 21
Awesome guy! Did amazing work! Honest and trustworthy
18:02 23 Feb 21
Dan Jenkins, electrician, did a great job and was easy to work with. He was helpful, timely, and followed through on all commitments. I will definitely be recommending him to my friends and family
16:11 23 Feb 21
Shawn's team was prompt, efficient and effective. We highly recommend My Buddy's services for getting the job done right.
00:28 23 Feb 21
Larry did a nice job checking what was wrong with my furnace.Disclaimer: I was given a free service for my review. I have been pretty happy with My Buddy, but feel it's important to add this disclaimer.
21:57 22 Feb 21
Shawn was AMAZING!`
21:48 22 Feb 21
They do a great job.
20:50 22 Feb 21
Very impressed with Brent and Jake and the work they did.
19:57 22 Feb 21
From first phone call to day of service, I was impressed. Shawn was wonderful.
19:53 22 Feb 21
My experience with My Buddy and Shawn was perfect.
22:07 20 Feb 21
Kyle was quick and fantastic. Thanks for the same-day response and friendly service!
15:15 20 Feb 21
Service was beyond what I have ever experienced from any other company! Simply amazing
06:36 20 Feb 21
Brian was quick, efficient, and friendly. I highly recommend him.
16:20 19 Feb 21
20:47 18 Feb 21
Eric & Caleb were very professional and helped fix my issue with the garbage disposal very quickly! I highly recommend them!
00:11 18 Feb 21
Shawn was awesome helped me get my furnace working again
22:04 16 Feb 21
Shawn M. Was recommended to me to help me answer some basic questions about my furnace pipes/vents in my mechanical room in my basement. I messaged him online and he was very knowledgeable and very fast to respond, he gave us enough information to save us having to bring in an HVAC guy, and we know exactly how to go forward. Will definitely get in touch with him again and this company when other questions or problems come up 👍👍
19:09 16 Feb 21
Larry and the crew did an excellent job taking care of my furnace needs. My Buddy was out within 24 hours of the contract signing installing the unit in a day. Ductwork was rock solid and they addressed all the issues that were not taken care of when I had “ the other guys” put in an AC system the previous summer. I’m so satisfied, they are coming out tomorrow to replace my leaking water line. I will call no one else in the future.
21:56 15 Feb 21
Could not have been more pleased with the service and staff of My Buddy the Plummer. They were helpful, informative, polite and efficient with their service. I recommend them highly for HVAC and Electrical work, as they have done both for me.
21:41 12 Feb 21
Larry did a very good job at tuning up our new heater
16:11 12 Feb 21
Brent and Jake were the mechanics who came to address our failing water heater. This is my second experience with My Buddy in a month. They are very knowledgeable, and provide multiple options and alternative solutions for any issue they encounter. They provide a thorough breakdown of issues, then give excellent details about what their proposed solutions are. The work was done quickly and we were back up and running in no time.
19:59 11 Feb 21
18:16 11 Feb 21
23:14 09 Feb 21
21:09 09 Feb 21
Beau is very attentive, professional and answered all questions.
04:37 08 Feb 21
Aaron C. did a fantastic job at our house on Superbowl Sunday! He came quickly and was professional, knowledgeable and nice. I appreciate the service and solutions!
00:54 08 Feb 21
Shawn M was awesome very Professional and worked delightly to get the job down quick.
22:19 05 Feb 21
Aaron was a huge help! Really appreciate the service!
20:49 05 Feb 21
I am extremely pleased with this company! They followed all COVID protocols and showed up within a couple hours after initial contact. When I discovered I needed an expansion tank on my water heater, Shae showed up, solution in hand and made my day! I decided to replace my 8+ yr old unit with a new one, and could not be happier - he even fixed a (self-caused) plumbing problem. ;-) From start to finish it took about 3.5 hours, so if you need a plumber, look no further! Shae is your guy, and will become your Plumbing Buddy from now on. He is mine!!
23:15 04 Feb 21
Dan the Electrician quickly installed a new electrical outlet and went the extra mile to level and ground my dishwasher. I give him 5 stars!!
22:25 04 Feb 21
Both men were very polite and answered my questions. Brent and Jake also worked well together.
03:45 04 Feb 21
We've used their services twice on our furnace. They are always on time and very professional.
03:37 04 Feb 21
Amazing experience. Larry was awesome!
03:07 04 Feb 21
The Malmstrom brothers, Eric and Kyle, did a great job. They replaced our water softener and our rusted floor drain in the basement. They fixed a corroded pipe in our kitchen and a fixture that wasn't up to code while they were at it. They know their stuff and they explain things clearly. They go above and beyond and are total winners.
21:00 31 Jan 21
I own a dog grooming salon down the road and wasn’t getting any hot water all of a sudden, the evening before a day full of big fluffy dogs. Shea came by less than 15 minutes later and did a great job assessing & addressing the problem.
17:40 29 Jan 21
00:45 29 Jan 21
Shawn and Tyler were amazing. Replaced my tankless water heater the same day they came to check it out. Saved me $ compared to competitors quote. I highly recommend them.
04:09 27 Jan 21
Sewer backed up into my basement. Brian came out, assessed the situation, talked me through options and possible problems. He needed to remove the toilet and found that the tile layer grouted right up to the toilet. He was able to remove the toilet without causing any damage and cleared the sewer line without any problems. Brian was very professional and patient as we waited for the flood cleanup company to do their part before he could start his work. He jumped in and helped move storage boxes that were in the way. Didn’t leave until he knew that the sewer was draining properly. I’d call and ask for Brian for any drain cleaning needs.
03:33 27 Jan 21
Called them in to do a plumbing (leak) inspection. Nice, professional and very thorough. Answered all my questions.
15:18 26 Jan 21
Hayden came out on time and was very good to work with. He installed 3 facets and garage disposals and was very neat about his work.
01:06 24 Jan 21
Kyle Malmstrom was super helpful. No more drips. Thanks.