Our AC stopped blowing cold air and GT figured out what was wrong with it almost immediately upon looking at it! He was quick, efficient, friendly, and super knowledgeable. He also fit us in hours sooner than quoted since we have a baby. We will definitely be using my buddy again!
21:58 18 Jun 21
We had an excellent experience with Heath from My Buddy. They were quick to respond and Heath did an awesome job helping put a new water heater in. They were transparent with pricing and got the new heater in much faster than we were anticipating. Very happy with our experience
20:13 18 Jun 21
16:49 18 Jun 21
My A/C was not blowing cold air when it should have been. I called on a Thursday evening and GT was able to come out and look at it the same night. We noticed ice on the coils and he immediately looked at the air flow as the issue.The filter we had in was not old but noticeably beaten up. He talked me through the importance of having quality air flow and a lot of this depends on the filter we use. He recommended we let it thaw and then run it without a filter to see if it ran smooth with no issue.He gave recommendations on where to purchase quality filters and which ones to purchase. The A/C works like new and I was only charged the dispatch fee to check it out.With the heat we've been having, it was great the GT was able to come out the same day and check my system and give the proper advice without wanting to charge me an arm and a leg to do unnecessary repairs. Thank you for the quick response and valuing me as a new, long-term `customer.
18:21 17 Jun 21
16:30 17 Jun 21
Larry was amazing. So kind so professional and clean. Explained his service and all around great!
12:51 16 Jun 21
Jon the plumber did a great job installing, but Devin the electrician was especially helpful when I realized the electrical problem. Would use him again!
02:09 16 Jun 21
Best heating and ac installation ever! They were quick and efficient. They got us up and running just in time for the heat wave. Call Shawn, he will get you the best deal possible without breaking the bank. Never using anyone else, EVER!
22:23 15 Jun 21
Tala, Tilo and Shawn were terrific. I am going to recommend the company and the guys to my friends and family, kris
15:05 15 Jun 21
We used My Buddy to replace our failing water heater. Our plumber was Heath. He was very knowledgeable and professional. He explained everything and answered all my questions. I would definitely use My Buddy again.
18:00 14 Jun 21
The service was amazing! I have used them before and will continue to do so. I worked with GT and he was awesome!
22:24 12 Jun 21
22:43 11 Jun 21
Ian and Tia were FANTASTIC! Ask for them!! So helpful and great at problem solving and fixing the problem someone else created!
19:41 11 Jun 21
Vance, Corey and their crew was professional and did an amazing job. They were on time and left the place cleaner than it was when they got there.The system Vance recommended was perfect and works way better than my old failing system ever did.I would definitely recommend them.
19:02 10 Jun 21
Our Lennox a/c recently died after twenty years of great service. We scheduled with another HVAC Company to check it out and they never showed up. I scheduled an appointment a day later with My Buddy the Plumber and they were amazing, they asked me several pertinent questions regarding our a/c system - this was during the heat wave were experiencing - they gave me an approximate time a technician would arrive and he was actually early. Dustin did his inspection and declared our unit dead, he then called Vance who came to our home and consulted with us several options to choose from he then set up a date - two days later- to have our new Amana a/c installed. Tala and Tiloi arrived early and promptly went to work. In just a few hours our house was nice and cooled! My wife was very happy and so was I. Thanks to the great team of Sarah, Vance, Dustin, Tala and Tiloi, I will continue to use My Buddy the Plumber Heating and Air.Mike Wickens,Magna, Ut
17:53 10 Jun 21
We have a lot of plumbing issues going on right now. Robert repaired the one that was most pressing and went through and gave me quotes for everything else. We'll schedule those as we can. Robert was super friendly, explained what was wrong and what needed to be fixed. I had 6 loud kids playing around and he was kind and didn't seem bothered in the least. I appreciate an honest person who wants to help fix the problem rather than replace it, if it doesn't need it. Robert is that person! Thanks for being so great!!!
Camille Forster France
17:12 10 Jun 21
Gave me alot of information and helped with main concern. It was greatly appreciated!
15:33 10 Jun 21
I had a great experience with this company. My technician Larry Brown was fantastic. They came when they said, quickly and accurately diagnosed the problem and fixed it. Price was fair and reasonable. Will for sure use them again.
14:37 10 Jun 21
Larry was timely and professional, very friendly!
14:31 09 Jun 21
I had no idea who to call for plumbing help, but I liked the video on the "My Buddy the Plumber" site. I needed a knowledgeable "buddy." Brandon came to the rescue. Talk about a cheerful guy! He knew exactly what to do and solved the problem efficiently, treating me as tenderly as he would treat his own grandma. I'll know who to call next time. Brandon the Plumber is truly my BUDDY now.
00:45 09 Jun 21
We needed cool air immediately when the AC stopped blowing cold air at our pre school… after calling 5 companies and getting nowhere, Shawn with My Buddy came the same day within an hour to diagnose the problem. Turns out the maintenance contract on the AC units wasn’t being done and the filters were clogging up the whole system. Shawn with My Buddy showed us what the problem was… replaced them in two AC units and fixed us up. Shawn was courteous and professional from the beginning and was a life saver for our teachers and kids who got cold air 45 minutes later! Thanks Shawn and My buddy! I’d recommend them to anyone and everyone!
15:48 08 Jun 21
Derek in Salt Lake City came out and helped for my drains. Didn’t over charge me at all. I was going to have whipple come out but they were being very shady and not telling me any prices. They will do all my stuff. I’m a real person not some bot. And I’ll recommend them all day.
20:55 07 Jun 21
Big thank you to everyone that helped out: Andy, Ian, Larry, Shawn and Tiloi! Classic story: the AC went out the week it hits 100 in SLC. Shawn was kind enough to walk us through many options and fielded a lot of question from us so we could make our best decision. The crew came over on a Saturday and installed a new AC and furnace same day. Thank you all for helping make the world a more comfortable place!
03:08 06 Jun 21
Shawn was a great sales guy to work with and super friendly and honest. He made sure that we were getting a great system that was right for our house and also efficient.His installers Kasey & Korey (the brothers) were awesome! They were friendly with me, my mom and my daughter! Which goes a long ways in my book! They were helpful on getting everything set up and cooled off for us! We went from 90 degrees in the house for a couple days — which was horrible because it has been about 90+ outside.And a few hours after install today we are now down to 73! And we are going to sleep amazingly! Thank you so much for taking care of us during your busy times! We will definitely be referring our friends and family to this trio of guys!!!
22:27 03 Jun 21
Our specific Plumber was Brent Young and hands down he is the best Plumber we have ever had. And after 30 years of home ownership we have had to use a lot. From the beginning there was no high pressure sales. He presented the facts so I could make a smart decision and the pricing was very fair (I shopped around a lot beforehand). When Brent came to install he was super professional and took great care to make sure the service was done right and that we were comfortable with it. He even did a couple of extra small things. Seriously, this was the best plumbing service we have ever had. I highly recommend Brent and would absolutely use him again in the future.
21:18 03 Jun 21
Brian was very professional and great to work with. The work and the customer service was excellent. We have used My Buddy the Plumber several times, for projects big and small and have always been pleased with the quality of their work.
19:32 03 Jun 21
Pete actually came out a little early. He was very courteous and explained everything about the AC tuneup. Everything is working fine. I would highly recommend Pete and My Buddy if you have AC and heating service.needs.
18:47 03 Jun 21
18:45 03 Jun 21
Larry did a great job and was informative with what he was doing.
16:37 03 Jun 21
Had Josh and Brandon do a killer job on a basement main line out in tooele. fast, cheap quality work, good advice and went out of their way to even show up early and helped with an additional problem free of charge (upstairs mishandling of a valve on my part that had he not caught it and explained could have caused tons of damage down the road had he not explained). Highly recommend!
00:42 03 Jun 21
00:35 03 Jun 21
17:12 02 Jun 21
Beau from My buddy called a half-hour prior to the appointment, as stated, and arrived on time. He was friendly and courteous and worked very quickly to identify the problem. I would recommend their service to anyone!
16:59 02 Jun 21
Beau came down to my house for a call to give an estimate. He was on-time, courteous and worked fast. He was super-friendly and I will be using this service the next time I need a plumber! Thank you
22:41 01 Jun 21
Ian, Kasey, and korey worked on our place. They were very friendly, clean and definitely knoww hat they were doing. Our place has never felt this good. And they were so clean. Definitely think these are the guys to call
18:59 01 Jun 21
Preston came out to our residence and performed an A/C tuning. He was on-time, professional and efficient. I felt he was thorough with the service and answered all our questions. He even went above and beyond and used a cleaning wipe on our furnace to prevent further dust from entering the HVAC system. I would highly recommend Preston at My Buddy the Plumber Heating & Air.
02:16 01 Jun 21
Our fiasco was resolved by a very respectful and reliable professional!! Roland was very kind and informative during the process!!!I highly recommend this company... request Roland. He took time on memorial day to help us out!!! Thank you so much!!!!!
22:51 30 May 21
I needed an emergency weekend service due to a water shutoff valve leaking, then popping off the wall in my basement bathroom. My buddy was actually the third company I called that said they have 24/7 service but we're the only ones that answered the phone, so props for that.The technician, Eric, showed up, I showed him and talked to him about what happened and showed him the valve that shot off the pipe. He was friendly and told me about what was wrong with the broken valve, explained how hard water likely contributed to the valve going brittle, and did good quick work replacing the valve. He also called in someone to come check the extent of the water damage (thankfully it's very minor).I'm grateful for the work he did and would recommend them for emergency plumbing issues.
21:17 30 May 21
My house is an enigma, I knew that when buying the place, and when just about every problem that could happen did happen they were able to reassure me that everything would be taken care of and really went out of their way to take care of me and my very problematic home. I want to thank Shawn Middleton who was the Technician for the project and went the extra mile to get me what I needed and moved mountains to get the project done in one day.Secondly, I want to thank Preston who spent the better part of a day to diagnose a malfunction in the outside unit and get the part replaced free of charge/hassle working with me through my busy schedule keeping me updated and well informed and ultimately made everything run smoothly.Lastly, I want to conclude that this company lives up to it's name as "My Buddy"
20:04 28 May 21
Larry was prompt, friendly, and efficient. Very happy with the service I received.
20:56 26 May 21
20:48 26 May 21
19:30 26 May 21
The AC unit in our home had to be replaced and I am so glad we went with this company. On time, professional, and high quality work. Would recommend to anyone and will use again!Larry came back 1 year after install to service for free, he was delightful!
19:46 25 May 21
Larry was very professional and kind. Did a quick AC tune up and was honest. All of my experiences with My Buddy have been outstanding and I’ll definitely continue working with them in the future.
16:15 25 May 21
Very professional. Had Derek come out and inspect some work done by another company for some peace of mind along with having him answer some questions about a separate issue entirely. Will definitely be coming back to this company for all my plumbing and hvac issues.
19:17 23 May 21
Mike was great very happy with resultsThank you
22:56 20 May 21
My house needed a new AC system (old house with a swamp cooler that was completely shot so I decided to upgrade to AC). I called and Shawn came out the next day to assess my situation. He was professional and gave me some great options that fit my home and wouldn't break the bank. He then scheduled one of the crews to come out and install the very next day! Corey and Casey arrived right when they said they would and did a fantastic job of installing a brand new AC. They were professional and clean with their work. They walked me through what they were going to do before the job and then showed me what they had done when the job was complete. I am so happy with my new AC unit and I will definitely be calling them again when I need more work done on the house!
Ann Werner with Utah Real Estate
22:22 20 May 21
My husband and I are so happy with our new Air Conditioners and whole home air purifiers that My Buddy the Plumber installed. Shawn came to give us an estimate. and he spent a lot of time helping us decide what models would best fit our home with the furnaces we already had in place. He also made recommendations that would help the air flow in our utility rooms. The air purifiers we also had installed are amazing! I wasn't too sure I would notice any difference, but the air feels and smells so clean in the home. He didn't try to push us to the most expensive models, either. In fact, he steered us away from them since we would not get the benefit with the model of furnaces we already had.We had two crews come for installation, including Ian, Andy, Vance, Tiloi, Tala, Ryan, and Frankie. They called when they were on their way, were respectful of our home, and cleaned up after themselves. They double checked everything, and made sure to answer any questions before they left.I know it can be difficult to know which companies to trust, but I have no problem recommending them to friends, family, and clients. I know we will continue to use them for all of our HVAC and plumbing needs.
16:57 20 May 21
This is our 3rd time using their service. Every time has been excellent! We are relatively new homeowners and will use that excuse as often as it takes to have My Buddy the Plumber take care of the stuff we just don't know much about, or don't want to break.Today Brandon removed a splitter from our backyard hose bib (spigot) that was really stuck on there. I'd done what I could and Brandon had it off, without breaking anything (my big worry) in record time so that our poor plants survive summer. Thank you, thank you!
16:44 19 May 21
Great overall experience! The entire crew was awesome.! I will use them for everything!
14:47 19 May 21
We needed plumbing done in a bathroom and Heath was awesome! His work was great and the knowledge he has was extremely helpful. I will absolutely be requesting him next time.
20:52 18 May 21
Jason and Josh went above and beyond to unclog my shower drain. It's an old, quirky house so Jason had to crawl under to see what was going on. They got it cleared! Very quick and knowledgeable.
23:16 17 May 21
My Buddy's plumber Derek Derbidge did a 'fine', thorough job dealing with several critical plumbing issues in my home. The "bottom line" ended up being affordable too.
20:17 17 May 21
Preston was fast very professional!!!! I would DEFINITELY recommend calling them! They came out the same day and had the best price of anyone else I called !!!
15:14 17 May 21
23:02 15 May 21
Joshua was on time he was extremely knowledgeable and he was quick and friendly and made sure everything was done correctly, if we have anymore issues we will call this company and ask for him again. He made our problem go away
The Newcastle School
21:29 15 May 21
Although it's never fun to get the news your heater/AC needs replacing, Preston and Shawn delivered this news with an open mind and created a quote with 7 options from legally required option, bandaid option, all the way to Platinum plus option. With all the options, I was able to piece together a package that worked well with my budget and was customized to my individual needs. The best news was they were able to get the installation team here within the week! Andy, Ian, Tala, and Tiloi were very professional, punctual, quick, and kind. They took time to explain my new thermostats, upkeep, etc and answered all my questions. I definitely don't want to have to call them again for another repair/replacement, but if you need Heating/Air service, I recommend My Buddy and especially this crew!!
Lee Ryan Jenkins
01:28 15 May 21
Great work on a difficult drain problem
19:10 14 May 21
02:09 14 May 21
Highly recommend this company. The technicians were professional, did a great job and didn’t over charge. We will continue using this company!
01:16 14 May 21
Dustin came out to get our evaporative cooler set up for summer. He was incredibly friendly, helpful, and went above and beyond to make sure the job was done right. When we turned on the water to the cooler we discovered the water line was cracked and leaking, but Dustin worked with me to find a solution to make sure we got the cooler up and running same day, despite not having the length of line he needed. I really appreciated Dustin’s willingness and enthusiasm to provide a workable solution for us. So many technicians would just shrug and suggest calling the office to schedule another time to address this issue or begrudgingly consider alternate approaches but Dustin went above and beyond to provide excellent customer customer service as if he owned the company himself, something I was pleasantly surprised to experience with a company as large as this.I will definitely be using My Buddy The Plumber again for all of my future plumbing and HVAC needs and recommend you to do the same! You know a company is doing something right when the employees are as exceptional as Dustin!
18:17 13 May 21
We had a leak in our wall that caused a lot of damage. They sent Damon out and he was great. He helped us threw the hole prosses of getting our very old house re plumbed so we don't have any more of these issues. He was very patient with all our questions (there was a lot) and he re plumbed our house in a very timely manner. I would HIGHLY recommend this company. They will also be doing some electric work and HVAC work for us as well. They are the best.
05:52 13 May 21
My Buddy has impressed me time and time again. Aaron, who came out initially to find and fix a basement flood was professional and personable. Not only would I call My Buddy again, but I'd be sure to ask for Aaron. He and Jason both went above and beyond, doing little things for me free of charge as they fixed my big problem.I never once felt like they weren't being honest, or were telling me I needed things I didn't. They went over my options in detail and advised me based on my situation.Jason, the owner, was on site several times to oversee work being done, and to address complications. Easton and Fish were amazing. Between bent shoring and broken excavators, they put in their time and then some, and they always worked with a smile on their faces.And, their receptionists and billing departments are amazing. When I called with an issue (subcontractor problem), they apologized and fixed it right away.I will recommend My Buddy the Plumber every time.
23:22 12 May 21
After a small scheduling glitch Jason came out and unclogged our drain, he was professional, courteous went out of his way to make a great impression. I would definitely use them again.
21:45 12 May 21
Preston was excellent!! He answered my questions about what was happening with our units. I sincerely appreciated his patience. Thank you!!
20:52 12 May 21
Larry was quick and efficient doing a tune up on our AC. Very friendly and knowledgeable.
18:42 12 May 21
20:08 09 May 21
This was our first time using this company and it was honestly the best experience. Our guy Spencer was awesome! So friendly, knowledgeable, and trustworthy. He was quick and thorough. I had a lot of people recommend this place, which is why we reached out to them on a time crunch.
00:49 09 May 21
G.T. is the best technician ever! He saved us on a weekend and was quick and thorough! Definitely recommend!
19:02 07 May 21
Larry was very good!
02:35 07 May 21
We used My Buddy for plumbing, electrical, and ventilation work related to a leak repair that turned into a full blown kitchen remodel project. Peter, Dan and Devin were excellent to work with. Highly recommended.
00:45 06 May 21
Jon came out to assess an issue with our tub. He was extremely professional, and took the time to explain the problem in a way that was thorough and easy to understand. He finished his work quickly, was very friendly and very helpful! 10/10
20:23 05 May 21
17:53 05 May 21
Had an outlet not working out of no where but my buddy Dan took care of it and cleaned up after! Super professional and educated highly recommend
00:08 05 May 21
Damon is very professional and clean about his work space. Re routed some water lines for my washer and installed a drain for it. Both the ins and outs were very clean and professionally done. Guy is a plumbing master!
23:25 04 May 21
My technician John, was informative and honest and helped with a complicated project
15:02 04 May 21
My water heater went out, flooding my basement on Tuesday night. I shut off the water and cleaned up the flood and spent the rest of the night researching for a new plumber. I used Superior water and air for a new main line 5 months ago and got a quote for a tankless water heater. They wanted to charge 12,000 dollars. I found My Buddy the Plumber and gave them a call. Tyler came out the next day, gave me a great quote, less than half of the estimate from Superior. Tyler was a consummate professional, not pushy, gave me three different estimates for different solutions. He was done in a few hours, I had a new tankless water heater and new water softener installed. I will use My Buddy from now on for any trade work I need.
00:43 01 May 21
We just had Jon H. over to help us remove a remote that got flushed down the toilet. Jon was awesome. He explained what he was going to try to do and explained why he thought it would work. He explained what would happen if his first attempt didn't work and was absolutely transparent about the cost from the beginning. His first attempt was a success and it was working great in no time. Highly recommend Jon.
20:16 30 Apr 21
Larry was great!!! We will continue to use him.
Guardian of Debauchery
19:45 30 Apr 21
Jason was great. He called ahead of time to say he is on his way. He was professional, quick, and respectful. I will definitely use him in the future.
15:44 30 Apr 21
18:49 29 Apr 21
Hayden went above and beyond what he was here for. Excellent service. Thank you
15:33 29 Apr 21
GT was extremely professional and very helpful in evaluating our unique heating situation. We'll definitely be repeat customers.
15:22 29 Apr 21
21:34 28 Apr 21
GT was very good at coordinating with me on the furnace/AC maintenance checkup. He took the time to verify if it was in warranty for the check-up. Very good about wearing foot coverings in the home. Right now our furnace, AC and air conditioner are from My Buddy the plumber and working well. The only challenge I've had with the furnace so far is finding the right size filter for it, but there's a website I found called filter guru that has just about any size imaginable.
16:27 28 Apr 21
Water softener instal. And he cleared a drain and fixed a small leak while he was here at no extra charge! Professional, on time, and very detailed work. Made sure I understood everything he did. Tyler was excellent! Electrician Larry also excellent.
22:16 27 Apr 21
16:48 26 Apr 21
Top notch! What more can I say.I was so very impressed with the, professionalism, kindness, work ethic and honesty, of my tech, TYLER LOWRY.Seriously, if you, or anyone you know, are looking for a plumbing technician, look no further.Above and beyond the terrific work this young man did... I can honestly say, I have made a new friend. And I am proud to say that.Tyler's willingness to go the extra mile to make me happy and to insure the highest quality in workmanship, can only be experienced first hand, to appreciate it.... Thank you so much, Tyler.Lastly, let me say, if this young man reflects the company as a whole... you will never be disappointed.Nick
22:37 22 Apr 21
JT and Franky are the best My Buddy Employees. They both were professional, and answered all my questions.
21:18 22 Apr 21
I had my buddy check out my heating system at a newly purchased home after the inspector recommended an HVAC company look at it. GT was honest in his opinion and let me know the system did not have any major issues. He did recommend lifting the system to get better air flow and installing an air cleaner to go along with my humidifier. No pressure and said I’d be fine leaving it how it was. Ultimately, I decided to get the lift on the system as I could tell there was poor air flow in the house. I also had him install that air filter. GT and Franky came to my house today to and were extremely professional. They got the job done quick and it looks/works great. They were very clean and even wore booties on their shoes. He explained everything and gave future maintenance advise. I highly recommend GT and Franky.
04:00 22 Apr 21
I have seen advertisements on Fox and also had a friend tell me about her great experience with My Buddy the Plumber. And now, I to have also had a wonderful experience. Roland came out today to look at a leak. He was professional, talked me through the issue, explained options and was just overall friendly and helpful. I absolutely plan on using them for any future plumbing (my own home and rental properties) as well as tell friends and family to use them without hesitation. Thanks Roland!
18:30 21 Apr 21
We had Hayden coming over for a toilet and a bathtub drain replacement, and he was amazing and very knowledgeable. Very happy with the results, I would recommend him without any doubts.
20:47 20 Apr 21
21:28 19 Apr 21
21:55 15 Apr 21
20:14 14 Apr 21
I had My Buddy the Plumber come out today to service my two furnaces, and Larry did an awesome job! He was on time and very thorough! So thankful!Damon did a fantastic job! He was thorough and took the time to explain the problem as well as the repair. He also was very cautious about cleanliness, given the current pandemic. Additionally, Damon was so good with my dog! I will definitely be a My Buddy The Plumber customer for life.