Dan the electrician worked closely with us to help vent our bathroom fans (they had been unvented and were just pulling air into the attic), and also vent our range hood in the kitchen which was just a circulating hood. Both jobs were done well and professionally, and I will use this service again if/when the time comes for a new project!Thank you Dan!
00:02 02 Mar 21
We had an after hours emergency with a leaking toilet/emergency shut off valve and luckily had the pleasure of getting to work with Scott from My Buddy the Plumber. Scott was promptly able to diagnosis the issue, recommend a couple different solutions, walk us through the options, and get back out to the property a couple days later to make the fix (which involved acquiring a new toilet, replacing all parts, and hauling away the old equipment). We had several back and forth conversations with Scott and he was always willing to chat and communicate effectively on what the state of the situation was. We didn't have time to shop around for quotes from other providers but the price seemed fair based on the short notice and previous plumbing services we've had in the past. I could not recommend Scott and MBTP enough, especially when it's a last minute, unexpected problem that pops up!
19:45 01 Mar 21
We have had service done by My Buddy the Plumber before, and will always call them first. The technician, Brent, was professional and courteous and the service was done quickly and correctly.
17:29 01 Mar 21
Had an annual furnace checkup/ maintenance performed this morning. Larry was punctual, thorough and professional. I especially appreciated his willingness to explain the maintenance protocol and operation of my unit - in layman’s terms.The My Buddy organization has awesome people.
04:39 28 Feb 21
Christina J. Ballatore
01:26 28 Feb 21
23:47 27 Feb 21
Scott from My Buddy The Plumber was excellent. He showed up within 30 minutes of calling, identifying the problem, calling for repair supplies, and communicating clearly with me the entire time. Would highly recommend!
23:39 26 Feb 21
Scott is wonderful! I have had him work on a few properties I manage and he is so on top of it and his work is great quality. He is very nice and professional and I truly trust his work. I would definitely recommend him and My Buddy to anyone and will 100% be requesting Scott in the future.
18:27 26 Feb 21
These guys are awesome. I felt confident that Shae knew what he was doing and he fixed our 1 yr long bath leak in 20 mins. We've had a few other "handyman" type people come by and either not know what the issue was or didn't return after an estimate. Shae gave us the estimate and fixed the problem same day. Very reasonable and fair pricing. He even had something to repair the ceiling and gave it to us for free. He explained everything he did and he was personable and professional.
Running in Heels
21:05 25 Feb 21
Larry Browne came and worked on my furnace. It was only heating intermittently. He figured out the problem right off the bat and was able to repair it quickly and with minimal cost. I was really impressed by how honest and professional he was. I will definitely use this company and him the next time I have a problem!
20:14 24 Feb 21
Larry was my HVAC guy and he did a great job explaining the problem to me and fixing my furnace in a timely, professional, friendly manner. I signed up for a yearly membership.
17:24 24 Feb 21
Spencer the service technician call and said that he was thirty minutes out. He arrived promptly like he had said. After some small talk about my problem, he jumped right to it. Within thirty minutes he was done. Spencer is an expert in his job! I am going to use My Buddy the Plumber next time I have plumbing issues and I highly recommend them.
17:00 24 Feb 21
Excellent service. BRENT was so professional and knowledgeable about everything he does. He really put me at ease and did a fantastic job!
16:32 24 Feb 21
16:16 24 Feb 21
Vance was very helpful and did a great job. Thank you!
15:34 24 Feb 21
Andy was awesome he came in put a new hvac system in my home very polite explained everything he did. Gave my advice on how to maintain my furnace for longer life. Would highly recommend this company for your hvac needs.
23:58 23 Feb 21
Awesome guy! Did amazing work! Honest and trustworthy
18:02 23 Feb 21
Dan Jenkins, electrician, did a great job and was easy to work with. He was helpful, timely, and followed through on all commitments. I will definitely be recommending him to my friends and family
16:11 23 Feb 21
Shawn's team was prompt, efficient and effective. We highly recommend My Buddy's services for getting the job done right.
00:28 23 Feb 21
Larry did a nice job checking what was wrong with my furnace.Disclaimer: I was given a free service for my review. I have been pretty happy with My Buddy, but feel it's important to add this disclaimer.
21:57 22 Feb 21
Shawn was AMAZING!`
21:48 22 Feb 21
They do a great job.
20:50 22 Feb 21
Very impressed with Brent and Jake and the work they did.
19:57 22 Feb 21
From first phone call to day of service, I was impressed. Shawn was wonderful.
19:53 22 Feb 21
My experience with My Buddy and Shawn was perfect.
22:07 20 Feb 21
Kyle was quick and fantastic. Thanks for the same-day response and friendly service!
15:15 20 Feb 21
Service was beyond what I have ever experienced from any other company! Simply amazing
06:36 20 Feb 21
Brian was quick, efficient, and friendly. I highly recommend him.
16:20 19 Feb 21
20:47 18 Feb 21
Eric & Caleb were very professional and helped fix my issue with the garbage disposal very quickly! I highly recommend them!
00:11 18 Feb 21
Shawn was awesome helped me get my furnace working again
22:04 16 Feb 21
Shawn M. Was recommended to me to help me answer some basic questions about my furnace pipes/vents in my mechanical room in my basement. I messaged him online and he was very knowledgeable and very fast to respond, he gave us enough information to save us having to bring in an HVAC guy, and we know exactly how to go forward. Will definitely get in touch with him again and this company when other questions or problems come up 👍👍
19:09 16 Feb 21
Larry and the crew did an excellent job taking care of my furnace needs. My Buddy was out within 24 hours of the contract signing installing the unit in a day. Ductwork was rock solid and they addressed all the issues that were not taken care of when I had “ the other guys” put in an AC system the previous summer. I’m so satisfied, they are coming out tomorrow to replace my leaking water line. I will call no one else in the future.
21:56 15 Feb 21
Could not have been more pleased with the service and staff of My Buddy the Plummer. They were helpful, informative, polite and efficient with their service. I recommend them highly for HVAC and Electrical work, as they have done both for me.
21:41 12 Feb 21
Larry did a very good job at tuning up our new heater
16:11 12 Feb 21
Brent and Jake were the mechanics who came to address our failing water heater. This is my second experience with My Buddy in a month. They are very knowledgeable, and provide multiple options and alternative solutions for any issue they encounter. They provide a thorough breakdown of issues, then give excellent details about what their proposed solutions are. The work was done quickly and we were back up and running in no time.
19:59 11 Feb 21
18:16 11 Feb 21
23:14 09 Feb 21
21:09 09 Feb 21
Beau is very attentive, professional and answered all questions.
04:37 08 Feb 21
Aaron C. did a fantastic job at our house on Superbowl Sunday! He came quickly and was professional, knowledgeable and nice. I appreciate the service and solutions!
00:54 08 Feb 21
Shawn M was awesome very Professional and worked delightly to get the job down quick.
22:19 05 Feb 21
Aaron was a huge help! Really appreciate the service!
20:49 05 Feb 21
I am extremely pleased with this company! They followed all COVID protocols and showed up within a couple hours after initial contact. When I discovered I needed an expansion tank on my water heater, Shae showed up, solution in hand and made my day! I decided to replace my 8+ yr old unit with a new one, and could not be happier - he even fixed a (self-caused) plumbing problem. ;-) From start to finish it took about 3.5 hours, so if you need a plumber, look no further! Shae is your guy, and will become your Plumbing Buddy from now on. He is mine!!
23:15 04 Feb 21
Dan the Electrician quickly installed a new electrical outlet and went the extra mile to level and ground my dishwasher. I give him 5 stars!!
22:25 04 Feb 21
Both men were very polite and answered my questions. Brent and Jake also worked well together.
03:45 04 Feb 21
We've used their services twice on our furnace. They are always on time and very professional.
03:37 04 Feb 21
Amazing experience. Larry was awesome!
03:07 04 Feb 21
The Malmstrom brothers, Eric and Kyle, did a great job. They replaced our water softener and our rusted floor drain in the basement. They fixed a corroded pipe in our kitchen and a fixture that wasn't up to code while they were at it. They know their stuff and they explain things clearly. They go above and beyond and are total winners.
21:00 31 Jan 21
I own a dog grooming salon down the road and wasn’t getting any hot water all of a sudden, the evening before a day full of big fluffy dogs. Shea came by less than 15 minutes later and did a great job assessing & addressing the problem.
17:40 29 Jan 21
00:45 29 Jan 21
Shawn and Tyler were amazing. Replaced my tankless water heater the same day they came to check it out. Saved me $ compared to competitors quote. I highly recommend them.
04:09 27 Jan 21
Sewer backed up into my basement. Brian came out, assessed the situation, talked me through options and possible problems. He needed to remove the toilet and found that the tile layer grouted right up to the toilet. He was able to remove the toilet without causing any damage and cleared the sewer line without any problems. Brian was very professional and patient as we waited for the flood cleanup company to do their part before he could start his work. He jumped in and helped move storage boxes that were in the way. Didn’t leave until he knew that the sewer was draining properly. I’d call and ask for Brian for any drain cleaning needs.
03:33 27 Jan 21
Called them in to do a plumbing (leak) inspection. Nice, professional and very thorough. Answered all my questions.
15:18 26 Jan 21
Hayden came out on time and was very good to work with. He installed 3 facets and garage disposals and was very neat about his work.
01:06 24 Jan 21
Kyle Malmstrom was super helpful. No more drips. Thanks.
18:18 23 Jan 21
was looking to replace my hvac equipment called my buddy and Vance came out offered by far the best pricing. there install crew was super professional cleaned up are mechanical room better then it was. explained every thing about are new equipment. very very satisfied with the the whole process. highly recommend this company you will get treated right.
00:19 23 Jan 21
Ian and Frankie were awesome. They were knowledgeable and incredibly helpful.
22:33 20 Jan 21
Aaron came out on schedule, diagnosed the problem and had the problem fixed (new water heater) the same day. I would recommend both Aaron and My Buddy to anyone.
21:16 20 Jan 21
These guys were great. On time. Diagnosed and fixed when they said they would at the price they said they would.
00:13 20 Jan 21
I had an excellent experience working with Caleb!We were unfortunate to have a pin-hole leak in one of our water lines running through the wall that resulted in water leaking into the basement. After some investigation and testing in collaboration with Bingham Restoration, Caleb was able to locate the source of the leak in our wall just by listening to it!He opened a small hole in the sheetrock, cut, and soldered a new section of copper pipe all on the other side of a wall stud, without damaging or cutting open the opposite side of the wall which would have been much more expensive to repair!
22:55 19 Jan 21
Excellent experience with Kyle and Eric. Friendly, punctual, honest, and professional. Ask for for them personally!
15:36 18 Jan 21
Excellent to work with and very patience, also willing to work with renovation guys that work the floor that was flooded from wax ring. I am pleased with their work and will recommend you for this company.
19:22 16 Jan 21
We called My Buddy the Plumber when the waterline to a toilet broke late on a Friday afternoon flooding the bathroom. Their friendly dispatcher asked a few questions and quickly assigned a plumber to arrive at our home within 90 minutes. Shea was the plumber assigned. He was fantastic. He quickly diagnosed the problem and repaired it. He was friendly, knowledgeable, quick, and efficient. I don't have enough good words to say about Shea and the My Buddy team. We will definitely be calling them again when we remodel next year. We would highly recommend him for any plumbing job! Thank you very much Shea!
03:49 16 Jan 21
After a HORRIBLE experience with another company, Jason from MBTP came to the rescue. He assessed the work that had been done, gave me HONEST & reasonable bids for the remaining needed repairs, and replaced a leaking pipe, all in less than 24 hours. First time my mind has been at ease in DAYS. Thank you, you absolutely have my repeat business and referrals.
00:51 16 Jan 21
We upgraded our meter service and Dan was incredibly helpful. He helped arrange all of the permitting and meeting with the city and power company. On the day of the switch over the technician from the power company did not show up and he did an excellent job of following up with the power company and trying to get the job done as quickly as possible. The work was quick, looks good, and he was very flexible working with me as the owner/builder making sure that my future needs were met for this remodel project.
19:51 15 Jan 21
I have Daniel today for cheking my plumber he is AMAIZING! He educate me and give good advise abour the plumber. I have call My buddy the Plumer because we got the call from the city that we may have leak, so he came and charge nothing for just check also look for the each possibel place that mey be cause leak. Thank you so much for your help Daniel. I will always call My Boddy The Plumber!!
21:36 14 Jan 21
Top notch service! Shawn provided quick, efficient service on my HVAC equipment. Went above and beyond to keep me informed of arrival and left it working better than it has in a LONG time.
18:31 14 Jan 21
They did a great job
20:01 13 Jan 21
Prompt, professional, thorough, informative service in a bind. We lost 2 furnaces and 2 fireplaces during one of the coldest night's of the year. They helped us get everything up and running again as quickly as possible.
16:28 13 Jan 21
My furnace wasn't working and my buddy the plumber arrived within 2 hours of me calling. They had the problem fixed quickly. I really appreciate their service!
18:20 10 Jan 21
Damon has usually done the service on my appliances, and he's great!
20:18 07 Jan 21
EB was an excellent plumber. The requested work was done effectively and promptly. EB was courteous and professional. Great work! I’ll call My Buddy the Plumber again, and I hope EB will get the call.
17:34 07 Jan 21
I could not believe my luck. After purchasing my first home 2 months ago, a high pitched wailing noise began to develop any time I turned on any source of water in my house. Fearing a leak or catastrophic event, I called My Buddy The Plumber. They set me up with a fast appointment, the technician was right on time, and could not have been more friendly, professional, and knowledgeable. He immediately recognized what the problem was, and to my amazement fixed it right then and there during the initial consultation. He was incredibly kind and I would absolutely trust My Buddy for any of my future plumbing needs.
20:56 04 Jan 21
Aaron C was great!
17:01 04 Jan 21
I called and made an appointment with My Buddy the Plumber, and they promptly set me up with Aaron C, who immediately let me know what was going on with my disposal, gave me a quote and finished the work on it. They sent the best person for the job as far as I'm concerned. I will be calling them back again. Thank you.
02:33 29 Dec 20
Brian K was super professional, friendly and knowledgeable. I had a shower line install and gas line put in. Would use this company again!
22:55 28 Dec 20
Aaron was great, found and fixed problem quickly,
22:54 28 Dec 20
Aaron was great, super helpful and solved our problems quickly. I would recommend Buddy and Aaron again and again!
20:33 28 Dec 20
Thank you My Buddy the Plumber for installing our two new furnaces and humidifier. We couldn't be happier with the products you installed. We really appreciate you sending six technicians to our home on Christmas Eve day to install our new equipment. Kasey, Korey, Ian, Frankie, Andy and Tala exceeded our expectations for their professionalism, attention to detail, care for our home, and patience in answering all of our questions on how to best care for and operate the systems and Ecobee thermostats. Also a shout out to Shawn and the whole sales process. Shawn came well prepared with multiple options, patiently walked us through the pros/cons of each one, sought input from us on our buying criteria, and helped us choose the best option for us (which wasn't the most expensive). The whole experience, from sales to installation, exceeded our expectations. Job well done!!!
01:40 27 Dec 20
Kyle was exceptional! He was professional, very knowledgeable and personable. As he did both repairs, he took the time to explain what he was doing and why, stating that he liked to take the opportunity to teach his customers. Also, because the repairs were not time-consuming, I was only charged for the $89.00 dispatch fee. I am thrilled with the service and when I contact this company in the future, I will definitely request my technician be Kyle.
15:21 24 Dec 20
Our furnace went out 3 days before Christmas. My Buddy the P[umber went above and beyond to make sure it was taken care of. They came out the same day and gave us a fair estimate. They pointed out some issues that needed to be addressed from the prior install that had caused the failure on the first furnace and told us how they would address them. The installers actually arrived early for the install and were very professional and polite. Corey and Casey were both wearing personal protection gear including masks. They were wearing foot coverings and they put down drop cloths covering the entire work area before starting. The quality of work was above and beyond our expectations. The fit and finish of the install was done very well with attention to detail. Couldn't be happier!
22:23 23 Dec 20
Shawn and Easton came to replace two smoke and carbon monoxide alarms in my home. They both were professional, friendly and efficient. They explained how the alarms work, cleaned up and were on their way in no time at all. I will definitely want to hire My Buddy The Plumber the next time I need any service. Thanks so much for your great team and wonderful customer service!! Cheryl from Murray
20:44 23 Dec 20
We had Aaron Coolege come out and work on our water heater. He was very prompt, reasonable and did a great job. I would definitely recommend his services to anyone in the future.
20:29 23 Dec 20
Shawn is great! He provides great service, is professional, responsive, and does quality work! I highly recommend him.
18:56 23 Dec 20
We needed a water heater, Aaron came out and matched the competition price plus knocked off 50 more dollars! Super friendly guy, was very efficient, and very prompt. Would recommend requesting Aaron if you use My Buddy!
17:14 23 Dec 20
This company was great from start to finish! Super easy to work with, courteous, and professional. We had a leak in a water valve and Caleb was so friendly and helpful and really put us first as a customer. He fixed the problem promptly and professionally. Highly recommend - so nice to have good people you can trust in this industry!!!
19:23 21 Dec 20
Aaron, Great job, amazing service.
16:38 21 Dec 20
GT was great! Super nice, on time, and took the time to explain everything to us and educated us on preventative measures so this problem wouldn’t happen again! 10/10 would call him up again 🙂
20:47 19 Dec 20
We first called My Buddy The Plumber last Christmas season. We had 18 people up for New Year's Eve and our carbon monoxide monitor was going off. John came up on December 30th and diagnosed the problem as our water heater being improperly installed a couple years before. By January 1st we had a new tankless water heater up and running. He went over and above to help us. Then we replaced another water heater and an air conditioner this summer and John did a great job. It took a while to tune in the tankless water heater but he was persistent and it works great. Today we had them come up and look at two of our fireplaces that weren't working. Pete came up our two miles of dirt/snow road to help us out. John and Pete could not have been more professional, more competent and more pleasant to work with. We would recommend My Buddy The Plumber to anyone who needs their help.
18:28 19 Dec 20
Replaced most pipes for house's water system, as well as installing water softener and water purifier for kitchen sink. Kyle came out to give me an estimate on repairs and he was very informative and walked me through what to expect, he also helped me to set up financing for the job. Eric came along with Kyle the following day to help with the work. They were very fast and did an excellent job. We were pleased with how mindful they were to keep belongings carefully and safely out of the way of the work. We especially liked that they did not deliver sales pitches! Would use again. Thank you!
18:16 19 Dec 20
We got entirely new pipes for most of our homes water system, as well as a water softener and purifier for culinary water. Kyle and Eric were very professional and pleasant. They answered all questions very thoroughly, even showing us a cross section of one of the old pipes, all full of sediment, which was interesting to see and made me even more grateful for new pipes! They were careful to consult with us before making any changes. They were fast but very thorough and repaired those little things they came across as they worked that were not expected. We will certainly keep their card on the fridge. Thank you!
15:51 18 Dec 20
My buddy installed 2 toilets for my home in Draper about a year ago and they are still working great and in great condition. THey use quality products, not the "cheap stuff", plus the price is the best in the valley. THank you My buddy the plumber!
Hanan Ibrahim DHS
14:50 18 Dec 20
We've used My Buddy the Plumber once before last year and we had a wonderful technician (Jordan), but we've had a torturous experience 12/7 with Kyle Malmstrom just last week 12/7 when we had water in our basement, and he came in and talked my ears off about irrelevant things, just a typical low caliber sales man. Our drain pipe needed to be jetted and he said it costs $1,083, but we got charged for $1,300. Because of some water getting to the baseboards and kitchen cabinets, he told us that everything needs to be teared down. He made the decision on his own and contracted "Dry Wall Restoration, without asking us if we wanted to go with a different company. " We came to learn later that Dry Wall Restoration give My Buddy The Plumber a portion of the pay for recommending them, " very unethical and shady business! We could have hired a different damage mitigation company, but we were never consulted. He lied about our homeowner insurance and said that we would get back two third of the cost of digging in the ground to install a liner BIG LIE, we didn't have a separate underwriter for sewer damage, but he never cared to even ask us if we do or we don't. My daughter had them write on the agreement that if the cost exceeds our insurance premium, we are not liable for paying it. Jetting was done on Monday 12/7, we received a receipt on 12/14 and after I called Kyle and the main office to ask for it. Are we disappointed, and would never hire their services again? For sure!Advice for everyone, if you ever have flooded place, check your policy and talk with your insurance agent first, not with your plumber!Jetting and cleaning out the pipe was done efficiently and our water problem is gone.I wanted to add an update to our yesterday's review. Minutes after I posted the review, I received a call from the owner of My Buddy the Plumber (Branden). He took the time to listen to our concerns and acknowledged them. He shared some feedback with his technician as an area of learning opportunity, and called me at the end of the day yesterday (like he promised) and offered us a credit for our pain and suffering. A true and live example of excellent soft contact leadership skills! Thank You Branden!
00:15 18 Dec 20
Had our water heater replaced. Brian did an awesome job. He was very helpful, professional and had great communication. I really appreciated everything he did to help us get our hot water back. Highly recommended!
22:44 17 Dec 20
My Buddy the Plumber was fantastic to work with. In less than 2 days after the problem was diagnosed, I had a new high efficiency furnace installed and working beautifully. Andy, Tala, Ian and Frankie were extremely polite, quick workers, and did a great job of communicating everything to me. I highly recommend My Buddy the Plumber.
16:56 16 Dec 20
Our situation is unique in that we have a Tiny House and access was not easy, but that was not a problem for Matt, he kept a good sense of humor and got the job done. They were Very Professional and had great communication. I received a phone call about 45 min ahead of time letting me know they were on their way and Matt was right on time. Would definitely call them again!
23:06 14 Dec 20
My furnace went out on a Sunday. They were super responsive, didn’t charge extra to check things out on a weekend and did great work. Super professional and helpful. Also very good price. Thanks My Buddy!
20:43 14 Dec 20
Aaron c not only does an amazing job but does it in a timely manner, will be recommending him to others.
20:32 14 Dec 20
Aaron C. was great to work with. Took care of the issues we called him for and also additional things once he arrived on site. So grateful for his professionalism and kindness when he arrived.
21:51 12 Dec 20
19:02 12 Dec 20
I could not have asked for a new furnace install to go any smoother. Shawn went the extra mile to find a furnace that would fit through my small access to the crawl space without losing any quality or adding any cost. Fair pricing and very knowledgeable. I felt very comfortable with their recommendations and they resolved all my questions and concerns. Thank you for great service and professionalism.
16:51 12 Dec 20
I was very impressed with Mike. When I called My Buddy my water heater was leaking and they sent Mike out to look things over. He was at my house in 45 min. Spent time checking things over very friendly. Did not seem rushed and made me feel like I was family. The next day they instated my new water heater. Thanks Mike.
01:39 12 Dec 20
Had Technician Shea with MBTP bypass failed water heater. Then provided replacement options. Returned with new water heaters and added water softener. Very skilled professional start to finish.
23:38 10 Dec 20
We had an old furnace worked on, a new furnace installed as well as some exterior electrical outlets installed. We also got quotes for some other work we plan to have done in around the house. The technicians were all extremely personable and informative and did great work for us.
21:46 10 Dec 20
Matt is the man. He came to my house after another shady plumber had been there and the experience was night and day different. He explained what my issue was clearly and walked me through what my options were. It was kind of odd to interact with a plumber and not feel like they were trying to rip me off. My Buddy the Plumber is aptly named; my plumber Matt gave me the service you would give to a close friend. I couldn't recommend him enough
19:05 10 Dec 20
Dan the electrician was so friendly and professional. He was very patient while I figured out exactly where I wanted my can lights, even though I went back and forth for a few minutes! He covered all the furniture and left everything very clean. Some of the drywall got a little messed up in one spot, but that happens and it should be easy to patch up. It looks great and I'm excited about the amount of light in my front room now!
09:01 10 Dec 20
Home humidifier install was super easy and effective. They had finished the job before the third contractor could even schedule time for a bid. Work was sized and done properly which was a bit difficult in my utility closet. Was the same price as a local Park City firm but far more professional and included a free Ecobee and a year of preventative maintenance for what seems to be all my condo's major systems.Very happy I went with them and hope to use them for my upcoming electrical and lighting projects.
21:44 09 Dec 20
From start to finish these guys were great to work with! Shawn worked with me on pricing and they delivered on every promise. Great teams, very respectful. Highly recommend going through them, will refer everyone I know to use these guys!
16:26 05 Dec 20
My Buddy just installed a new furnace. Did an awesome job. Ian, Frankie and Vance went above an beyond making sure my Nest worked with the new system. Great guys. Will definitely use them for all my heating needs.
21:42 03 Dec 20
Daniel of My Buddy the Plumber in Salt Lake was great. Very professional, friendly, and a plumber who knew exactly what he was doing. He took what I believed to be a difficult job of replacing a water heater in a confined space and made it look easy. The price of this work was more than fair and less expensive than I was anticipating. I would recommend My Buddy the Plumber to anyone out there looking for a plumbing company and if your lucky enough to get Daniel called out to your place thank your lucky stars.
22:44 02 Dec 20
We had a clogged drain. Jason from my buddy came by & took care of the problem. I loved that he was prompt & didn’t waste time. Jason is the man. He is what you would call a rockstar. Very professional, good tempered & very helpful. When he left there wasn’t anything we needed to clean up. He did a great job.
03:23 28 Nov 20
John came out during Thanksgiving break to help us get our heater going again. He was thoughtful and knowledgeable and got it working! We were very grateful.
03:55 26 Nov 20
My old furnace died on a cold November day. The carbon monoxide monitor in my basement was beeping. My Buddy was very responsive to send out Vance and GT to find the problem. Their explanation of the damage was clear. I never felt pressured to buy anything. I think they genuinely cared for my safety. Next morning the technicians arrived promptly to install my new furnace. They were professional, courteous and friendly. They were masked up and using precautions during the time of CoVid. They kept me informed of their progress and did a great job. Thanks to Andy, Frankie and especially Ian for taking care of the problem. I will use this company again and would recommend them to others.
01:56 26 Nov 20
Joshua, out of the Provo location, was very prompt and understanding and was able to clear our drain problem the night before Thanksgiving in short order. Cannot thank you all enough! Sincerely the Savages.
22:41 24 Nov 20
We have gotten to know Dan Jenkins - My Buddy The Plumber (electrician) quite a bit the last few months. He has been to our house several times to do a variety of jobs for us! The main project he did for us was to install 4 ceiling fans and an attic fan. He did a fantastic job! He is very professional, friendly, and knowledgable about his craft! We highly recommend Dan for any electrical project OR problem you may have!
19:59 23 Nov 20
Quality service and employees!
19:56 23 Nov 20
I have used this company twice now and both times they were so polite and provided quality work. In addition to giving us discounts. Would highly recommend.
19:43 23 Nov 20
Dan from my buddy came and rewired our 1931 bungalow. He was very excited for the project, and he took great care of our home. Through each stage he kept us informed of his plans, asked our opinions, and kept construction mess to a bare minimum. He planned ahead for potential expansions and additional needs, and always cleaned up after himself. We're very glad we chose Dan and My Buddy for our home.
03:25 23 Nov 20
Scott was great, super responsive, and he gave us clear information about our tankless water heater that made sense so that we could make a an informal decision
23:46 22 Nov 20
Aaron C.did a great job. He was thorough and did a great job of explaining the situation. Would highly recommend!
17:38 21 Nov 20
Aaron C. Was professional, courteous, and timely. The work was quick and clean.
17:32 21 Nov 20
Aaron C was excellent. Timely, friendly, knowledge
01:56 21 Nov 20
Update: Mason is awesome too. If you need help with electrical, call My Buddy and ask for him.I had a plumbing issue that I needed fixed quickly before I went into work. My buddy was awesome to work with and Daniel did a great job communicating. Now my water is back on and I have peace of mind again thanks Daniel!
23:54 20 Nov 20
It turns out we made a call to My Buddy The Plumber so someone could come give instructions on how to use the shower! Daniel was so nice in showing how to pull the handle out before turning to the desired temperature. But the best part was he didn't charge for the lesson. Thank you Daniel and we will call again when we have an actual need for a plumber.
22:57 20 Nov 20
Preston was remarkable and kind! Professional and knowledgeable, I'm beyond impressed.
16:37 20 Nov 20
Matt was on time and very professional, he explained everything in detail and fixed the issue quickly
03:43 20 Nov 20
Very professional very affordable Jordan Was very knowledgeable and explained everything perfectly. I will call this company and him for any future plumbing or HVAC needs
19:33 19 Nov 20
I tried posting another review but didn’t see that it did so here I go again. I called today due to not having an hot water and the nice lady I spoke to advised me she would have someone out within 1-2 hrs. Sure enough Caleb showed up and helped us right away! He got it back up running in less than 5 min and was super knowledgeable when I asked other questions about updating our water heater. Would definitely recommend him and this company!
23:18 18 Nov 20
We had a leak in the kitchen sink that Daniel found and was quick to fix he also fixed another pipe that took him less than an hour to completely replace. I would highly recommend Daniel and my buddy the plumber
22:22 17 Nov 20
Dan was an excellent technician. Arrived early, and was very friendly and professional. Installed sub panel and did a very good job. All work was done at a very affordable price.
21:58 17 Nov 20
GT was super prompt, professional and courteous! They came the very same day and fixed my heater right up without trying to up-sell me for parts I didn't need. I can not recommend these guys enough!!
23:42 16 Nov 20
Our hot water heaters went out this morning. We called My Buddy the Plumber at 7:45 a.m. and Daniel the service tech was at our house by 9. He did a very thorough inspection and recommended replacing both water heaters since they work in sync with each other. He also said the ones currently installed were not done up to the current safety specifications. We decided to replace both on his recommendation. When he pulled the main water heater out it was filled with tons of sediment. He was quick, professional, and friendly. I will definitely use them again and will ask for Daniel.
00:29 14 Nov 20
I've recently moved into a new place and discovered a leak in my bathroom sink and toilets, upon which my landlord contacted MBTP. Damon came by to fix the problems, and was professional and courteous. Going forward, I'll do business with MBTP for any future plumbing issues.
19:16 13 Nov 20
Shea came by to take a look at a problem with our water heater. He found out what he thought the problem was and quickly took care of it. He was very friendly and his help was greatly appreciated. We will definitely call these guys again.
18:25 13 Nov 20
Was having some problems with my furnace in Park City and desperately needed it to be fixed before Winter. My initial window was between 12-2 but John called me and was able to come sooner. John arrived promptly when he anticipated and was extremely friendly and professional. He had everything fixed in under 10 minutes. If you have plumbing or HVAC problems I can't recommend My Buddy and John enough!
15:47 13 Nov 20
22:53 12 Nov 20
I had My Buddy The Plumber out today for my furnace unfortunately it stopped working. They got out here in a quick and My technician Presten was knowledgeable and nice.I recommend this company!
22:49 12 Nov 20
I had to leave key pass it. I don’t know who to call I am glad I called my Buddy the plumber had EB came out and fix it and know what time he was very friendly an I had a leaky Fossett. I don’t know who to call I am glad I called my Buddy the plumber had EB came out and fix it and know what time he was very friendly!Update: Quick service from Presten he was friendly and knowledgeable.
21:55 12 Nov 20
Had My Buddy at my house today for two different plumbing issues. Troy did an excellent job replacing out kitchen faucet. Very professional, courteous and efficient. Finished in less than an hour. Jason was also out and took a look at a toilet that hasn't been flushing properly. After not finding a clog problem diagnosed that it was an older inexpensive toilet that didn't have enough flushing power. Suggested getting a new, higher efficiency toilet which I plan to have Jason do in the coming weeks. Thanks to MyBuddy Plumber.
21:39 12 Nov 20
They sent Eric Malmstrom to fix a toilet that my previous plumber couldn't figure out after 6 weeks of trying. He showed up in mask, gloves and shoe covers, figured out the problem, showed me how to fix a completely different problem (faucet). He was knowledgeable and very helpful, and is my new plumber.
19:50 12 Nov 20
Chandler provided excellent service today cleaning my furnaces
19:17 11 Nov 20
Great service. Preston did great!
18:16 11 Nov 20
Great service got an appointment from Shawn for repair and maintenance on my furnace within 24 hours. Larry was very professional when they showed up and didn't try to upsell me. Will go to them for all my heating and air needs!
23:55 10 Nov 20
Shawn was able to get me everything I needed very quickly and at a great price. My Buddy is the best.
01:32 10 Nov 20
Thank you John H at my buddy for coming by last minute to fix my heating system!
23:23 09 Nov 20
This was the absolute best experience with a service needI have ever had. I have called a few companies in the last few months, and this was the most knowledgable, helpful, kind, company of any of them. I would only call this company!
21:48 09 Nov 20
G.T. Was my service tec. He’s very professional, easy to talk to and gave me some great suggestions for equipment longevity! Thanks G.T.
16:05 08 Nov 20
Late Saturday night we had a water heater go out. They sent Caleb out early Sunday morning and he was able top fix it immediately. He was super professional and did an amazing job. My Buddy the Plumber are always top notch. I have rental properties and always use them. I am especially impressed with Caleb. I suggest you ask for him specifically.
06:29 06 Nov 20
21:26 05 Nov 20
Spigot froze...cracked...leaked. Daniel Lawson. HEART HEART HEART! Love him he is amazing. Will always use him. Used MyBuddy a couple of times and have loved everything about them but Daniel is TOPS!
19:30 05 Nov 20
Kyle and Eric are the 2 plumbers that worked with me to find the break in the water line. They are great men and do a fast response time. I went with another company because of a family discount. If it wouldn't have been an extreme discount would have had them finish the job.
18:18 04 Nov 20
Mike was so helpful! We had a slow draining kitchen sink that we tried a few different things on (over several days) with no success. We were able to get an appointment pretty soon after we called. He showed up and got right to work and the sink was fixed within the hour! We made an appointment for him to come back a couple of days later to hook up the ice maker in our refrigerator. Same thing, came on time, got right to work, and finished quickly. Also he is friendly and was remarkably patient with my small children who probably occasionally got in his way. I would definitely recommend!
17:46 02 Nov 20
Matt is the best
23:47 30 Oct 20
Excellent and honest service. Technician Kyle Malmstrom came in to check my water heater. He was very knowledgeable in diagnosing and suggesting solutions correct problems with my water heater. I would highly recommend his services as a plumber.
22:51 30 Oct 20
We had Daniel stop by today to look at our shower which was having issues. He was professional, quick and very kind. He wore his mask and shoe coverings. Daniel has helped us in the past and continues to do an excellent job, he always provides qualify work!
18:11 30 Oct 20
Called for furnace repair. Very timely, professional and knowledgeable. Presten recognized the wiring issue and corrected the problem.
00:08 30 Oct 20
Fantastic same day service! Preston was friendly, knowledgeable and professional! Our heating issue was resolved in one visit by this honest company. Thanks, My Buddy!
21:36 29 Oct 20
John was great. Addressed a boiler issue at our home in Park City. Diagnosed the issue, explained cause, and immediately had solution with cost estimate. He got us back up and running in no time. A true professional and confident in his work - highly recommend John.
20:44 29 Oct 20
Scott was very helpful. Called and let me know how far away he was to give me a heads up. Knowledgeable, professional, friendly. Had a very positive experience and would 100% use My Buddy The Plumber again.
00:42 29 Oct 20
00:11 29 Oct 20
Shawn came out to look at our HVAC. He was punctual, professional, and helpful. I was impressed.
21:34 28 Oct 20
Daniel lit the pilot light on our fireplace and stayed to make sure that it was working. He was gracious and personable and easy to work with. I call My Buddy the Plumber for all my electrical, havoc and plumbing needs.
20:41 28 Oct 20
Damon did a fantastic job! He was thorough and took the time to explain the problem as well as the repair. He also was very cautious about cleanliness, given the current pandemic. Additionally, Damon was so good with my dog! I will definitely be a My Buddy The Plumber customer for life.
20:02 28 Oct 20
The tech (G.T.) knew his stuff and made the repair quickly and at a fair price.
19:51 28 Oct 20
Presten was great found the problem quickly thanks
18:28 28 Oct 20
Presten was very kind and by far the coolest guy I know. Did an awesome job on my furnace tune ups. Give him a raise!
16:50 28 Oct 20
Shawn was able to drive out and help me within the day I needed it. With every other company you need to wait to get service and they still try and nickel and dime you. Go with My Buddy!
20:46 27 Oct 20
10/2020 Larry came for HVAC maintenance. I found him to be very pleasant and EXTREMELY knowledgeable. Our main furnace needed a new part as it is 16 years old. The job was done in minutes.Come to find out he has been doing this work for over 35 years and was very helpful when it came to our wall heating unit we have on an addition to our home. Most people have no clue how to address this one. Larry was on time and very professional. Larry is golden to your business!2018 John was fabulous! Very personable and very knowledgeable! He had someone with him in training on this visit and was very thorough in explaining techniques, ranges etc.. including significance to safety and performance of the work. What a great mentor to the new lad! He also gave me some good information. Thanks John!
21:26 26 Oct 20
Had an emergency today, my kitchen pipes froze. Scott from My Buddy was their first thing in the morning to troubleshoot and make the necessary repairs and got us our water back to our kitchen. Scott was very professional and I look forward to working with him in the future on going tankless for water heating in our house. Can't say enough about My Buddy and Scott.
20:43 26 Oct 20
Kyle did I great job and didn’t charge me!!
19:09 25 Oct 20
Preston W. was an absolute pleasure to have in our home. He called to let me know he was on his way and showed up earlier then I expected-which for a late evening was so helpful. He took the time to not only fix our problem with our furnace but also teach us about our house (first-timers here) and show us how to maintain it. He answered all our questions and was very thorough with his work. So grateful for Preston with My Buddy the Plumber. We will for sure be using them again.
00:27 25 Oct 20
Great experience with GT as my tech. Courteous, informative, and helpful. Explained all my options with my furnace issue and kept me informed as he was working on it. Also wore a mask and booties the whole time, which was greatly appreciated.
19:18 23 Oct 20
Dan installed a programmable switch I had failed at. He identified some wiring with stripped insulation and repaired it. He installed and programmed the switch for us. He brought in his own vacuum to clean up some drywall debris, most other repairman would have left this for us to deal with. He was friendly and did great work. I highly recommend him and My Buddy.
21:01 22 Oct 20
Kyle came over to help out with our kitchen sink installation. He was very knowledgeable and thorough. He was honest and seemed like he genuinely wanted to provide the best solution for our situation.
17:14 21 Oct 20
Mason Jones came to fix a gfci outlet and fix a breaker panel today. I couldn't be happier with his honesty and professionalism. I will definitely call him again for any electrical work I need done!
01:27 21 Oct 20
Shay is the best repairman! He was so helpful when we had a gas leak to our fireplace last year and came back again this year when we couldn't get the pilot light on. He is knowledgable and great to work with!
14:22 20 Oct 20
Damon Talbert was amazing. Arrived on time and finished the work in timely manner. I can’t stress enough, this company and their employees are great. I won’t get my services done by any other company and Damon represents the company very well. Two thumbs up and keep up the good work. Thank you.
22:24 19 Oct 20
We had plugged too many extension cords in and overloaded our main electrical service. When we discovered the problem, we called Mason and he came right away and ran us a new service and got us back up and working the same day. He is great to work with and we appreciated his knowledge and work ethic.
14:20 18 Oct 20
Thanks Jared! Great service, would recommend.
14:31 15 Oct 20
mason came to install my chandelier and he did a great job
22:55 14 Oct 20
Tyler (plumbing), Korey & Kasey (HVAC) and Mason & Kurt (electrical) are a stellar crew at My Buddy and are a god send in the world of hvac, electrical and plumbing. My home renovation never would have been completed on time were it not for these folks and their diligent, accurate work, and willingness to go always go the extra mile. Head and shoulders above the rest.
20:26 13 Oct 20
Great responsiveness to an urgent situation. Replaced two furnaces with the addition of ultraviolet light additions for allergens. Quote on Monday, full replacement on Tuesday. They brought the "A Team" to complete the project 4.5 hours rather than the 7 hours projected. Andy, Ian, Ryan and Tala were exceptional individuals: Courteous, polite, and professional. They reviewed the project in advance with me, tested all systems after installation, and took sufficient time to orient me to my new systems and, more importantly, how to maintain my system for years of enjoyment. They cleaned up fully afterwards. Nate, the supervisor, came by to check job progress and review status with me to ensure my needs were met. I recommend this firm and these gentlemen 100%!
06:53 10 Oct 20
We continue to be so impressed with Daniel! We just went through a major kitchen remodel and like most remodels we ran into our fair share of problems. We called my buddy the plumber and worked with Daniel multiple times throughout this process and he made it so easy, took so much stress away from the situation, and fixed all of our problems quickly. We have 4 little kids and a dog and he was so nice and easy to have in the home, by the end my very shy baby was waving and smiling at him. He went above and beyond we can’t say enough good things about Daniel.
21:05 09 Oct 20
We just had Shea out for another job - adding a water softener to our home. Shea is always great at communicating and letting us know when he is going to arrive. When in the house he does an incredible job showing the issues and then shows us the resolved areas. While he was down in our basement he cleaned up some old pipes that weren't being used anymore so we didn't have unnecessary clutter. He quoted us 1300 initially for the jobs he was doing and it ended up being a little over 1100. We will never go anywhere else because Shea is TOP NOTCH!He previously came out for a job with our new sink and dishwasher unit and showed the same amount of precision, care and quality to his work. Can't recommend them enough.
14:38 09 Oct 20
Scott with My Buddy The Plumber fixed our bathroom faucet in record time! He's a true professional and I would recommend him for any of your plumbing repair needs.
21:08 08 Oct 20
Daniel is a great plumber! Did a good job on fixing shower & installed water softener
13:04 07 Oct 20
Brian Shepard came to my house a couple weeks ago. I forgot to leave him a review . Great service . A+
20:06 06 Oct 20
Joshua was great. So respectful of our home and time, especially with Covid-19 concerns, and a newborn baby sleeping. He was able to talk us through the issue, and when something came up that he didn't have the equipment for on his truck, he called Jason, who came right over and the two of them took care of us. Highly recommend.
17:54 06 Oct 20
Kyle was great in helping us with our plumbing needs. He gave us a great deal we can’t refuse compare 2 other plumbers. He is quick and great service. I would recommend Kyle to anyone.
17:27 06 Oct 20
Fast, friendly, courteous, and very helpful. Daniel went above and beyond, and he solved our plumbing problem about as quickly as was humanly possible. We will definitely be using My Buddy the Plumber again.
16:54 06 Oct 20
Updated review - I used them for a new A/C last year and was happy with the experience, very friendly and quick work. I used them again this year for some plumbing, and while the work was great and the technician was friendly, I ran into a slight invoice issue. Despite this, Brandon called me back and was extremely friendly and was able to look into the issue and resolved it within 10 minutes. He made sure I was 100% taken care of and satisfied, and definitely went above and beyond to make me a happy customer. Overall, I'm very happy with them and would definitely use them again in the future!Update: I just had Dan J. help me on an emergency electrical call, and I thought he really did an outstanding job. He was able to show up quickly, identified the issue right away, and gave a very reasonable solution to fix it. Dan worked quickly and the work he did was great! I'll definitely call him again in the future if I have more electrical work that needs to be done!
16:34 06 Oct 20
I signed up for their "club membership" in feb as part of a tankless water heater install. The membership offers 1 yr free inspections of furnace, ac, flush the water heater etc. Preston came out yesterday to do a furnace/AC inspection. He did a super job ! Was not a "kick you tires" inspection, but a very thorough set of tests, probably took at least 1 hr. I'm usually apprehensive of these "free" services in that there will be a lot of "expensive problems" discovered that need attention; a lot of up selling. I didn't get any of that. I believe Preston was very honest, competent and friendly. He gave my system a mostly clean bill of health. Could have issues down stream with the outdoor AC unit but for now it is working well.By the way the tankless unit was another 5 star review installed by a different technician.
15:51 06 Oct 20
EB came out and fix my tube he did a great job!
15:13 30 Sep 20
Scott was outstanding! He nailed it! On time, knowledgeable, professional, thorough, friendly, patient and courteous. Great communication as well. Can't say enough positive things about Scott and his Team including Beau. Clearly we were in good hands. Highly recommended. When you call My Buddy the Plumber be sure to request Scott.
20:48 29 Sep 20
19:35 29 Sep 20
Eric called and asked if he could arrive early which was great. He quickly assessed the problems. He fixed the issue and offered suggestions for the future to reduce plumbing problems. Great customer service and I would highly recommend My Buddy the Plumber
17:03 25 Sep 20
Responded immediately to my call for help and scheduled me for the same day. Sent an excellent technician, friendly, professional, knowledgeable. Diagnosed the problem and got it fixed which required a new faucet purchased and installed. He helped both with selection of appropriate faucet and did the installation quickly. Highly recommend My Buddy the Plumber!
21:21 24 Sep 20
My Buddy was definitely the right decision. Talked about options with Shawn and was definitely going to end up spending way more elsewhere. I highly recommend My Buddy
17:06 24 Sep 20
Eric was great - I had a standard water heater flush done and received great professional advice on the system and plumbing. Will definitely use again!John at My Buddy the Plumber Heating & Air was excellent! He helped fix my AC unit and tried to find problem with least the amount of fix/cost needed. John was friendly, fast and efficient, he even gave me a list of helpful tips I can do for upkeep on the system and how to keep it maintained at high performance. Will definitely use My Buddy the Plumber for all my furnace/AC and plumbing needs. Thank You John!
15:14 24 Sep 20
Mason was wonderful, above and beyond in service and information. He would totally be recommended by me for any job.
17:52 23 Sep 20
Shane was the most knowledgeable and understanding person I’ve talked to about my issues with my furnace yet. Highly recommend Shawn!
00:51 22 Sep 20
Had Brian Sheppard come out to our rental home for a clogged drain after the competitor came in and couldn't fix it but tried to sell a new softener and water heater. Brian had it completely fixed in 15 minutes. He was great and I now have my go to person when trouble arraises .
18:31 21 Sep 20
Eric Came out same day. He was professional and found the issue was Was a simple fix. He fixed it at no cost to us. Love this company
20:24 20 Sep 20
17:48 19 Sep 20
Jason and Easton came to my house to repair the kitchen sink. They did a great job. Professional and polite. I would definitely use this company again for plumbing repairs.
Jeff - B.
17:31 18 Sep 20
We STRONGLY RECOMMEND My, Buddy, The Plumber. Fun fact: Another plumbing company tried to charge us $300 more than My Buddy, The Plumber. Shea did a great job and we are very grateful to be able to have hot water for our showers again!! Thank you to their staff as well for their speedy responses, schedule flexibility, and helping us out!! After our first experience, Shea and My Buddy, The Plumber will be our go-to folks from now on.
04:03 18 Sep 20
I have had several different plumbing companies out for this same problem. Sewer line keeps plugging up. I feel bad because it’s a duplex and renters on the east side keep getting affected. I finally had enough and looked on google and found my buddy the plumber. I’m in millcreek and they are close. I had Brian come out today and did a amazing job. Didn’t just clear the sewer line . But put a camera in first and cleared the clog . Which all other companies didn’t do. Found a break in our line and explained in detail what we were looking at . Our nose on also is broke he explained its our last connection to the city pipe. He said I have bad and good news. Bad news is you need a liner , good news it is in good enough condition to get a liner which will cover our nose on to city main. That’s all I wanted from these other companies that charged me thousands and could not find the problem without a camera. I don’t want my tenants to go through a flood monthly. Im very very impressed with his service and asked him for his boss contact number. He is coming out tomorrow morning with his master plumber to mark everything and get us a bid to get this rolling. A+ Thank you my buddy for great service. If you have any sewer problems I highly recommend Brian from my buddy the plumber.
03:21 18 Sep 20
I called and prayed I would get a honest plumber this time around . My husband died and I don’t know anything about plumbing. I have had a floor drain that I have had a cable put through it once a month. My water softener goes to it and my tankless water heater. My water softener goes off at 3 am . I’m awake and watch it . It floods bad . I have had 3 different companies out to fix this problem. I have had no luck with the 3 . Today I called my buddy the plumber they sent out Brian Shepard . He listened to my concerns and really cared. He gave me a option to permanently fix my problem. Nobody else did. He helped me fix my fridge and my fan in my bathroom. He is a amazing man. Goes out of his way to help a old senior. I truly was blessed today to have him in my house. Can’t wait for him to fix my floor drain the proper way and not have sleepless nights . Thanks my buddy the plumber to hire just beautiful souls. He was my hero.
19:53 16 Sep 20
I called for help with porch lights not working. Mason showed up on time and fixed the issue in 60 minutes. He was very kind and did a great job. It was defiantly difficult to figure out. Thanks to Mason Jones.I give you 5 * review. 🥰 Cindy H. Sandy, Ut.
19:10 11 Sep 20
Kasey and the other installer were fantastic! They really are experts in their field. Very friendly and thorough in everything that they did. When they arrived, they walked us through on what was going to happen and how they were going to position the new furnace. Even during this Covid time that we're in, they wore their masks. I'm truly impressed on the customer service and professionalism.
23:49 10 Sep 20
Mason Jones came out he was on time friendly and very knowledgeable. Our issue truly made him do some thinking and searching. The end result being a very satisfied customer!
23:35 10 Sep 20
Mason jones came out for a general electrical issue and found, and fixed our light issue he was fast, friendly, knowledgeable, qnd clean i have never had a better electrician come to my houseI will definitely recommend mason to family and friends
22:18 10 Sep 20
Tyler was fantastic! I was in a bind and called My Buddy the Plumber and they sent Tyler our the next day! He was fast, friendly, and did a fantastic job! I’ll refer Tyler and My Buddy the Plumber to friends and family.
20:45 09 Sep 20
22:38 08 Sep 20
21:08 08 Sep 20
GT at MyBuddy was fantastic! He communicated with us through the entire project. He called and said he was on his way almost immediately after we called and told the office we had a problem. GT diagnosed the problem quickly, and called around looking for the part we needed. He found a place with one in stock and went out right then to pick it up so he was sure to get it. He told us he would be out at 900 the next morning but called in the morning and was able to come even earlier. We loved that since it was almost 100 degrees outside and we needed it fixed ASAP. We dealt with several companies trying to get this project done and and they couldn’t help us in a timely manner. GT took care of our problem with ease and professionalism.
15:34 08 Sep 20
Professional service. They quickly solved my issues and also explained what happened exactly in great details.
01:55 07 Sep 20
Fantastic company! Always doing their best to satisfy my needs and make my home comfortable for me and my family. Super thorough and careful to make sure I understand what needs to be done. Thank you my buddy!!!
23:37 04 Sep 20
John arrived on time - the same day as I called for a repair and was very courteous. He diagnosed and fixed my issue so quickly that he wouldn't even accept payment. I will be calling My Buddy The Plumber Heating & Air the next time I have a plumbing or heating repair need. Thank you John!
20:50 04 Sep 20
20:37 04 Sep 20
22:05 02 Sep 20
EB did an outstanding job. I would certainly recommend him for your plumbing needs.Note I am a very critical customer who has high expectations for any type of service or product provided. EB HAS MANAGED TO MEET AND EXCEED EXPECTATIONS. A couple of the reasons why he deserves five stars are:- Upfront disclosures of expected job performed. Outlining what is part of the job and what is not. No surprises.- Sticking with price estimate provided. Honored provided price quote which others may be tempted to change it due to unforeseen things while performing the job- Creatively provided solutions to meet my requirements in order to get the job done- Polite, friendly, and professional are other reasons why he earns five stars.Side note: I think he came a bit late from expected scheduled time due to traffic which is irrelevant for my standards since he did make sure to get the job done
20:54 02 Sep 20
GT was awesome!! Great service and fast!! Thank you!
18:54 02 Sep 20
Brian came in to a main line inspection, which wasn’t very easy to access. He took care of it quickly and efficiently while doing training with a new employee. They did a great job and went above and beyond.
18:44 02 Sep 20
23:47 01 Sep 20
Spencer was very polite and easy to work with. He took initiative to replace our broken pipe same day as our free estimate. I thought that was amazing, as we were expecting to have to wait another day. He could have easily rescheduled but he decides to help us out right there. Thank you for sending Spencer we appreciate his work!
20:06 31 Aug 20
Mason Jones helped me with my kitchen lights and was so nice and friendly and did a great job. I will definetly
17:06 31 Aug 20
Called for a repair of our disposal after we jammed a cheese knife in it. Caleb gave me a quick call to let me know he was coming and showed up right on time (if not early). He took care of it in 10 minutes. Was professional and courteous. Thanks, Caleb.
16:50 31 Aug 20
Shawn had the best prices I had seen yet and was able to come out to me as fast as possible. Highly recommend!
08:18 30 Aug 20
I have used Brian Shepard for many years . I trust him and only him with all my properties in Park City and 15 others around the valley. I called him to get a Appt at a commercial building. He advised me that he is no longer on his own. I was sad but not disappointed because he always takes care of us. He said he now works for the best plumbing and Hvac and electrical company in Utah. My Buddy the Plumber . I had no problem giving them a chance since Brian Shepard works for them. I know the work he does and how he takes care of our renters and clients . He has done multiple projects for our properties. He has replaced drum traps on bath tubs and put in many catch basins for properties that have a French drain in a stair well . He has replaced many sewer lines that can’t be lined . He is very skilled at his trade . He had saved us thousands of dollars to line sewer lines . Listen up future customers. If you need a honest plumber . I recommend Brian Shepard at my buddy the plumber. I can go on and on everything he has done for us to make Sure our commercial properties are well maintained. We had 5 boilers installed at a property that we manage at a hotel with each unit doing over 1,00000 Btu’s . We had problems with them immediately communicating together and firing up when needed be. We called the company that put them in and they came out and could not fix it. Brian Shepard is the best commercial plumber I know. He explained the high limit differential set point is reached at the control closes , allowing the burner to turn back on if there is a call for heat the low limit setting is the minimum temperature the boiler can attain. When the low limit is set point the burner turns on. He got us fixed fast which a hotel is in need of fast service. I have a appointment with My Buddy the Plumber this week. Mr Shepard is very experienced at his trade and I’m so happy I found him even at another company. He loves his master trade at drain cleaning but don’t let him fool you. Lol . He a master at any of your plumbing problems. From drain cleaning to plumbing to Hvac to it all .... Jack of all trades. Glad u left maintenance engineering and your back at what you love . Lynn Peterson @ Hotel plaza Hotel properties
18:05 29 Aug 20
Brian came out and helped us with a really terrible situation, and handled it like a champ. Super helpful, and explained everything in ways anyone could understand.
15:32 29 Aug 20
Great service. My air conditioner stopped working last week. GT, a service technician, asked if it would be okay for him to arrive earlier than my scheduled appointment. Yes, please! He diagnosed the problem and gave me a pocket-friendly solution. Due to the age of my air conditioner, though, I knew I was facing replacement of it in the near future. I also knew I needed to replace my water heater. GT called a field estimator, Vance, to talk with me about pricing. Vance arrived timely and gave me multiple options, explained the pros and cons of the various options, and was patient while I made my decision about whether to change out the aging furnace as well. In the end, I did replace all three units. Vance sent an excellent installation team (Ian and Ryan). They explained how the updated system worked in comparison to the old one, and worked hard all day and into the early evening to get everything working again. They cleaned up the area and left it looking better than when they arrived. Amazing! Although no one probably enjoys the expense of replacing these systems, I do know they gave me a fair price and I love how well everything is working. From start to finish, their service was great.
03:04 29 Aug 20
Daniel was the kindest and most pleasant technician I’ve ever had out to my home! He was very professional and respectful and showed up on time and with a mask on. He was very knowledgeable about the problem I was having with my water heater and fixed it quickly. He even checked out another different issue I was having when I asked him he could have a look at it. He was very friendly, fair, personable and informative. I would highly recommend him!
19:16 28 Aug 20
Shea is a very professional and positive person, he treated my parents with excellent care. Very, very satisfied. 5 star service all the way.
16:59 28 Aug 20
17:09 27 Aug 20
My landlords called them for some electrical issues and Mason showed up on time and fixed everything real quick he was super professional and honesty a good dude I would recommend them to anyone
16:05 27 Aug 20
Brian was excellent to work with. I was sure I would have to replace my toilet but he was able to get it working good as new. They also cleared a blocked bathroom sink and shared helpful tips on how to keep my old pipes clear so the problem doesn’t occur again!
03:53 26 Aug 20
Tyler is the man!! Super professional and helpful. Really appreciate it man. Great to have an honest plumber you can trust.
02:11 25 Aug 20
I have had two major HVAC issues in the past 2 years and every time my buddy the plumber techs have taken care of it. 2 years ago they installed a new air confirmed system and they did an amazing job at explaining options and prices. They provide all the info I needed to buy the right AC system... a year later we had an issue with the system and they fix it at no cost. The earthquake caused damaged to my old furnace and they installed a new one today. Like usual, the tech came on time and did a great job. Overall, I highly recommend them. You will be very satisfied.
21:02 24 Aug 20
Brian showed up on time and prepared with a mask. He walked me through the steps of what needed to be done and handled the work quickly and correctly. Brian worked clean and left my home better than he found it. My Buddy has a customer for life!
17:15 24 Aug 20
14:53 24 Aug 20
Our place is always nice and cold now, and thanks to Shawn it was affordable too. Finally don’t have to worry about these 100 degree days anymore. Highly recommend
21:29 23 Aug 20
Had a bad sewer backup issue and Aaron came out on short notice to fix our problem
21:28 23 Aug 20
Aaron did a awesome job fixing our sewer backup!
21:07 22 Aug 20
Tyler was very efficient . The price was great . He and his helper did an excellent job. I would be glad to recommend My Buddy The Plumber.
20:41 22 Aug 20
20:35 22 Aug 20
I have used My Buddy for drains, a complete pipe replacement in my older home, toilet replacement, water heater replacement, water softener install and now an air conditioner install for central air in my home. Always courteous, always professional, always kind, always clean up after themselves and always great quality work for the price. I recommend them to anyone. Plus they can do the job, no matter what the problem is, electrical, plumbing, HVAC, they’ve got you covered!
23:55 21 Aug 20
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17:36 20 Aug 20
Aaron did a fabulous job fixing my clogged toilet. He was easy to communicate with, professional and got the job done quick. Highly recommend My Buddy the Plumber!
00:22 20 Aug 20
18:13 19 Aug 20
Daniel just left after replacing our water pressure regulator. Very personable, good value, would definitely hire again.
16:05 19 Aug 20
04:49 19 Aug 20
Tyler did an amazing job for me, again! I always trust that he will do a professional job with my plumbing needs.
02:31 19 Aug 20
These guys are wonderful!!! I highly recommend them. They replaced our whole AC and Heating systems same day, and we’re nearly half of the price of a different company who quoted us last year. I can’t say enough good things. Thank you for everything!
21:10 18 Aug 20
Kyle was thorough and honest. We felt as if he was trying to find a solution and not just there trying to get service lined up. We will continue to use My Buddy because of their excellent employees and company values
18:53 18 Aug 20
Great plumbing company and the only plumber I will ever call moving forward. We had a leaky water heater and they were out to investigate first thing in the morning. They scheduled a tankless install within days and Tyler L. and Giles E. are the guys you need to ask for with any tankless install. These guys are top notch!
04:15 18 Aug 20
Aaron C. was very professional and did a fantastic job. He was up front with the costs involved and took care of everything as promised helping us with a clogged sewer line. He was there for us when we needed him to help get our plumbing problems sorted out.
04:15 18 Aug 20
Aaron C was so awesome! He came out after hours to help us when our basement was flooding when no one else could come. He talked us through the problem and fixed what was wrong. He gave great advice and cleaned up after. Thanks Aaron!
21:46 17 Aug 20
16:10 14 Aug 20
Our AC wasn’t cooling properly. The next morning Larry promptly diagnosed the problem, and GT soon came over and expertly and efficiently made the needed repairs. Now our AC works great! Both were friendly and professional. Would highly recommend!Mark WardSouth Jordan, UT
21:45 13 Aug 20
We’ve had a squealing noise coming from our AC unit intermittently. The unit is 19 years old so we weren’t surprised. Larry looked through it, looked at the furnace and gave us the bad news as gently as possible. Long story short, it would cost over $1000 to fix everything wrong with it. Larry said he would be happy to do so but suggested we may want to price new units first. He didn’t sell them so wasn’t able to help with that but he was able to help arrange someone from the company to come out & talk to us. All in all, Larry seemed very trustworthy & helpful.
21:33 13 Aug 20
Caleb was great in helping us fix our water pressure problem!
20:05 13 Aug 20
The experience was fantastic. A thorough analysis was done, and the work was completed on time and budget.Loved working with them so much I called to help with electrical work too. Would definitely recommend them to family and friends.
02:59 13 Aug 20
17:19 12 Aug 20
Called before arriving and was in the scheduled time frame given to us.Very friendly, listened to our problem, asked appropriate questions. Gave us 2 options to fix the problem. Would definitely recommend him to anyone.Excellent service.
02:32 12 Aug 20
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11:18 11 Aug 20
GT showed up ahead of schedule (called first to approve) and conducted himself professionally. He diagnosed the problem and repaired my AC in a timely manner, even saved me a little dough in the process. I have used these guys in the past and see no reason why I wouldn't continue to do so.
02:32 10 Aug 20
Most amazing work!!! Couldn't be any more happier with the work. I will recommend My buddy the Plumber to anyone any time. I had Whipple service champions over first and they quoted me an outrageous price for an AC unit. I am so so so glad I reached out to Vance at My Buddy the Plumber who came in and made me feel very comfortable with my decision. Ultimately, I saved a lot of money compared to what the other guy quoted me. Plus Ian and Ryan the techs who came in to install the unit were very professional and courteous.
02:40 09 Aug 20
Good work and explanation from Preston. I like to know what’s going on with the unit and what tests they are doing in order to understand the situation. Preston was very good at explaining what to check and clean throughout the year as unit ages.
18:43 07 Aug 20
Very knowledgable and friendly. Great with service and recommending plans for future needs.
19:58 05 Aug 20
Seriously recommend this company. I have now used them multiple times for heating and air and now My Buddy the Electrician for updating the lighting throughout my house. Scheduling appointments through their office is super easy and quick. Mason, one of their electricians, came out to my house, was on time, was easy to work with and provided an estimate same day. Throughout the estimate process I could tell Mason was going to provide great service and really instilled confidence the job would be done the correct way.Mason and Kurt came out a couple weeks later and worked together to get the new lighting installed throughout the house. During the job there were some unforeseen complications which added difficulty to the project. Mason and Kurt easily adapted to the changes and still got the work done on time and almost directly inline with the estimate. What more could you ask for?These guys will treat you right and provide quality service! I’ll be using them again.
14:32 05 Aug 20
Troy was very friend and willing to take his time explaining things to me. Best service I've had from a subcontractor and definitely looking forward to having him do the work. We got two bids for the plumbing work in our basement and My Buddy was the higher one but we decided to go with them because of their responsiveness, thorough review of everything, and professionalism.
00:32 05 Aug 20
I Called my buddy the plumber for some clogged dental sinks . They sent out Brian and his partner Josh. They were amazing and worked around our clients. I felt bad they had to wait for each room to clear out . Brian said no problem buddy were here to help. Very patient and outstanding prices and cleaned up every little mess. It’s a older building and they have never drained this good . I will highly recommend Brian from My Buddy the plumber for any of your plumbing needs . Thanks My Buddy!!!!
23:39 04 Aug 20
My A/C went out during the hottest week of the year. I called and they had a tech in the area and sent them over first thing in the morning. Fixed and cooling again in a hour. Great service, courteous technician and responsive service. Very satisfied.