We’ve had a squealing noise coming from our AC unit intermittently. The unit is 19 years old so we weren’t surprised. Larry looked through it, looked at the furnace and gave us the bad news as gently as possible. Long story short, it would cost over $1000 to fix everything wrong with it. Larry said he would be happy to do so but suggested we may want to price new units first. He didn’t sell them so wasn’t able to help with that but he was able to help arrange someone from the company to come out & talk to us. All in all, Larry seemed very trustworthy & helpful.
21:33 13 Aug 20
Caleb was great in helping us fix our water pressure problem!
20:05 13 Aug 20
The experience was fantastic. A thorough analysis was done, and the work was completed on time and budget.Loved working with them so much I called to help with electrical work too. Would definitely recommend them to family and friends.
02:59 13 Aug 20
17:19 12 Aug 20
Called before arriving and was in the scheduled time frame given to us. Very friendly, listened to our problem, asked appropriate questions. Gave us 2 options to fix the problem. Would definitely recommend him to anyone. Excellent service.
16:08 12 Aug 20
Kasey and the other installer were fantastic! They really are experts in their field. Very friendly and thorough in everything that they did. When they arrived, they walked us through on what was going to happen and how they were going to position the new furnace. Even during this Covid time that we're in, they wore their masks. I'm truly impressed on the customer service and professionalism.
02:32 12 Aug 20
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19:57 11 Aug 20
11:18 11 Aug 20
GT showed up ahead of schedule (called first to approve) and conducted himself professionally. He diagnosed the problem and repaired my AC in a timely manner, even saved me a little dough in the process. I have used these guys in the past and see no reason why I wouldn't continue to do so.
02:32 10 Aug 20
Most amazing work!!! Couldn't be any more happier with the work. I will recommend My buddy the Plumber to anyone any time. I had Whipple service champions over first and they quoted me an outrageous price for an AC unit. I am so so so glad I reached out to Vance at My Buddy the Plumber who came in and made me feel very comfortable with my decision. Ultimately, I saved a lot of money compared to what the other guy quoted me. Plus Ian and Ryan the techs who came in to install the unit were very professional and courteous.
02:40 09 Aug 20
Good work and explanation from Preston. I like to know what’s going on with the unit and what tests they are doing in order to understand the situation. Preston was very good at explaining what to check and clean throughout the year as unit ages.
18:43 07 Aug 20
Very knowledgable and friendly. Great with service and recommending plans for future needs.
19:58 05 Aug 20
Seriously recommend this company. I have now used them multiple times for heating and air and now My Buddy the Electrician for updating the lighting throughout my house. Scheduling appointments through their office is super easy and quick. Mason, one of their electricians, came out to my house, was on time, was easy to work with and provided an estimate same day. Throughout the estimate process I could tell Mason was going to provide great service and really instilled confidence the job would be done the correct way. Mason and Kurt came out a couple weeks later and worked together to get the new lighting installed throughout the house. During the job there were some unforeseen complications which added difficulty to the project. Mason and Kurt easily adapted to the changes and still got the work done on time and almost directly inline with the estimate. What more could you ask for?These guys will treat you right and provide quality service! I’ll be using them again.
14:32 05 Aug 20
Troy was very friend and willing to take his time explaining things to me. Best service I've had from a subcontractor and definitely looking forward to having him do the work. We got two bids for the plumbing work in our basement and My Buddy was the higher one but we decided to go with them because of their responsiveness, thorough review of everything, and professionalism.
00:32 05 Aug 20
I Called my buddy the plumber for some clogged dental sinks . They sent out Brian and his partner Josh. They were amazing and worked around our clients. I felt bad they had to wait for each room to clear out . Brian said no problem buddy were here to help. Very patient and outstanding prices and cleaned up every little mess. It’s a older building and they have never drained this good . I will highly recommend Brian from My Buddy the plumber for any of your plumbing needs . Thanks My Buddy!!!!
23:39 04 Aug 20
My A/C went out during the hottest week of the year. I called and they had a tech in the area and sent them over first thing in the morning. Fixed and cooling again in a hour. Great service, courteous technician and responsive service. Very satisfied.
22:02 04 Aug 20
I used My Buddy The Plumber at the recommendation of a friend, and am so glad I took her tip. First they were able to send a technician sooner than anyone else. Daniel communicated well and showed up in a timely fashion. It was a simple fix that he had done in less than 10 seconds, and showed us how to fix next time. I am so impressed with this company and our technician Daniel, and won't hesitate to use them again.
20:55 04 Aug 20
Daniel was great and solved our problem really quickly. He was very professional and took the time to show me exactly what he was doing. He was a lifesaver and I cannot recommend enough.
18:23 04 Aug 20
02:28 04 Aug 20
My Buddy the Plumber has been excellent to work with. We had our A/C go out on the hottest day of the year! (Sunday) and they were able to come out same day, for a nominal service call, no extra for Sunday or emergency service was quoted or paid. We ended up needing a new Central A/C unit. They quoted us several options, all I felt were more than fair prices, and they were able to install it the next day! (Amazing!!) Now the Install teams they sent out went above and beyond to get out old unit pulled out, and were extremely attentive to our needs and desires in getting the new unit placed and operating. They were able to get us going with a new Furnace and A/C units in less than a day. I didn't even know service like this was even available anymore. I would definitely recommend My Buddy the Plumber for any Heating or A/C needs. I will also be using them from now on for my Plumbing as well.Just WOW, these guys are just amazing!!
20:03 03 Aug 20
Amazing service- polite, friendly, and helpful. Would love to have him back for our water heater install!
23:24 02 Aug 20
Shawn was able to get me exactly what I needed at a good price. Perfect timing with this weather being so hot. Highly recommend!
05:10 02 Aug 20
Tala and Andy were great. They worked right through dinner and wouldn’t go until the job was done. Very polite, professional, and hard working. Thanks gents!
02:49 02 Aug 20
Excellent customer service. I appreciated how quickly and professionally the work was completed.
02:25 02 Aug 20
Dustin is great! He communicated with us within the arrival time. He was at our house on a 100+ degree day and worked diligently until he found the problem with our AC unit. Fast, efficient and professional and straight forward. Would recommend for sure! Thanks Dustin!
01:53 02 Aug 20
Dustin communicated with us within the arrival time. He was at our house on a 100+ degree day and worked diligently until he found the problem with our AC unit. Fast, efficient and professional! Thanks Dustin!
00:10 02 Aug 20
Preston was a stand up guy. Explained everything as he was doing it and was very friendly and professional.
16:24 31 Jul 20
Tyler and Kurt were extremely professional, responsive, and went above and beyond to meet our needs. Terrific service, will definitely be calling them in the future for any and all plumbing needs. Thanks,Kylie and Jessica
16:04 31 Jul 20
22:23 29 Jul 20
Eric did a great job and was very personable.
18:48 29 Jul 20
16:41 29 Jul 20
15:50 29 Jul 20
Tyler came out and had our garbage disposal fixed in no time. He was prompt courteous and respectful. Would highly recommend!
02:15 28 Jul 20
Shawn was very helpful and communicative throughout the whole process. Great experience!
22:10 27 Jul 20
Preston did a great job. Was able to diagnose the problem and help resolve it and hopefully get a longer listing solution.
16:29 27 Jul 20
I absolutely love these guys. Troy knows his stuff and gets things done quickly.
03:11 26 Jul 20
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21:53 25 Jul 20
19:01 25 Jul 20
I chose My Buddy the Plumber for my plumbing issue because of a previous experience with Brandon, the owner, installing a new water heater for me. I credit him for the survival of my water heater during the earthquake earlier this year! My previous heater hadn’t been secured correctly, but he wouldn’t leave without adding infrastructure to protect my home. Today, I had a simpler, broken pipe issue. The service was same day, which is such a relief when your grey water is leaking! Caleb was very professional and kind, and he did a great job on the pipe.
22:58 24 Jul 20
Giancarlos was great and very knowledgeable. Fixed our A/C problem right away. Fantastic service!
20:24 24 Jul 20
14:23 24 Jul 20
Our AC went out and with it being the middle of summer it was miserable, Presten came to our house, he was professional and knowledgeable and fixed our AC right up! Thank you!
20:52 23 Jul 20
I highly recommend My Buddy The Plumber whenever anyone asks if they know of a good company. They've done work a few times now in my older house and have completed remarkable work. I rarely seek other bids anymore. Caleb stopped by today and helped me plumb my new sink after it was incorrectly plumbed by a previous owner. I wanted the satisfaction of a professional coming over and doing a better job than I could and he did just that. He was very polite, courteous, and wore a mask. He even threw in some new parts for the sink that matched and made it look more amazing. Beyond that, they are always very quick to schedule a plumber to stop by and discuss any problems or projects. They have been extremely helpful and actually look to help rather than obtain the most money out of a project. They are looking for customers for life and referrals which sits well with me. They've literally saved me thousands of dollars on a furnace and ac bid a couple years ago by actually wanting to help me compared to the other 6 bids I received. Give them a call and see for yourself.
19:52 23 Jul 20
GT was 30 minutes early which was nice he was very informative very friendly and warm and when Shawn got here the experience just got even better they took care of me they explained everything they took their time with me and once they left I felt more at ease about my broken unit. They be here tomorrow to replace my unit so very quick which is nice sense is the middle of summer