I have had several different plumbing companies out for this same problem. Sewer line keeps plugging up. I feel bad because it’s a duplex and renters on the east side keep getting affected. I finally had enough and looked on google and found my buddy the plumber. I’m in millcreek and they are close. I had Brian come out today and did a amazing job. Didn’t just clear the sewer line . But put a camera in first and cleared the clog . Which all other companies didn’t do. Found a break in our line and explained in detail what we were looking at . Our nose on also is broke he explained its our last connection to the city pipe. He said I have bad and good news. Bad news is you need a liner , good news it is in good enough condition to get a liner which will cover our nose on to city main. That’s all I wanted from these other companies that charged me thousands and could not find the problem without a camera. I don’t want my tenants to go through a flood monthly. Im very very impressed with his service and asked him for his boss contact number. He is coming out tomorrow morning with his master plumber to mark everything and get us a bid to get this rolling. A+ Thank you my buddy for great service. If you have any sewer problems I highly recommend Brian from my buddy the plumber.
03:21 18 Sep 20
I called and prayed I would get a honest plumber this time around . My husband died and I don’t know anything about plumbing. I have had a floor drain that I have had a cable put through it once a month. My water softener goes to it and my tankless water heater. My water softener goes off at 3 am . I’m awake and watch it . It floods bad . I have had 3 different companies out to fix this problem. I have had no luck with the 3 . Today I called my buddy the plumber they sent out Brian Shepard . He listened to my concerns and really cared. He gave me a option to permanently fix my problem. Nobody else did. He helped me fix my fridge and my fan in my bathroom. He is a amazing man. Goes out of his way to help a old senior. I truly was blessed today to have him in my house. Can’t wait for him to fix my floor drain the proper way and not have sleepless nights . Thanks my buddy the plumber to hire just beautiful souls. He was my hero.
19:53 16 Sep 20
I called for help with porch lights not working. Mason showed up on time and fixed the issue in 60 minutes. He was very kind and did a great job. It was defiantly difficult to figure out. Thanks to Mason Jones. I give you 5 * review. 🥰 Cindy H. Sandy, Ut.
19:10 11 Sep 20
Kasey and the other installer were fantastic! They really are experts in their field. Very friendly and thorough in everything that they did. When they arrived, they walked us through on what was going to happen and how they were going to position the new furnace. Even during this Covid time that we're in, they wore their masks. I'm truly impressed on the customer service and professionalism.
23:49 10 Sep 20
Mason Jones came out he was on time friendly and very knowledgeable. Our issue truly made him do some thinking and searching. The end result being a very satisfied customer!
23:35 10 Sep 20
Mason jones came out for a general electrical issue and found, and fixed our light issue he was fast, friendly, knowledgeable, qnd clean i have never had a better electrician come to my houseI will definitely recommend mason to family and friends
22:18 10 Sep 20
Tyler was fantastic! I was in a bind and called My Buddy the Plumber and they sent Tyler our the next day! He was fast, friendly, and did a fantastic job! I’ll refer Tyler and My Buddy the Plumber to friends and family.
20:45 09 Sep 20
22:38 08 Sep 20
21:08 08 Sep 20
GT at MyBuddy was fantastic! He communicated with us through the entire project. He called and said he was on his way almost immediately after we called and told the office we had a problem. GT diagnosed the problem quickly, and called around looking for the part we needed. He found a place with one in stock and went out right then to pick it up so he was sure to get it. He told us he would be out at 900 the next morning but called in the morning and was able to come even earlier. We loved that since it was almost 100 degrees outside and we needed it fixed ASAP. We dealt with several companies trying to get this project done and and they couldn’t help us in a timely manner. GT took care of our problem with ease and professionalism.
15:34 08 Sep 20
Professional service. They quickly solved my issues and also explained what happened exactly in great details.
01:55 07 Sep 20
Fantastic company! Always doing their best to satisfy my needs and make my home comfortable for me and my family. Super thorough and careful to make sure I understand what needs to be done. Thank you my buddy!!!
23:37 04 Sep 20
John arrived on time - the same day as I called for a repair and was very courteous. He diagnosed and fixed my issue so quickly that he wouldn't even accept payment. I will be calling My Buddy The Plumber Heating & Air the next time I have a plumbing or heating repair need. Thank you John!
20:50 04 Sep 20
20:37 04 Sep 20
22:05 02 Sep 20
EB did an outstanding job. I would certainly recommend him for your plumbing needs.Note I am a very critical customer who has high expectations for any type of service or product provided. EB HAS MANAGED TO MEET AND EXCEED EXPECTATIONS. A couple of the reasons why he deserves five stars are:- Upfront disclosures of expected job performed. Outlining what is part of the job and what is not. No surprises.- Sticking with price estimate provided. Honored provided price quote which others may be tempted to change it due to unforeseen things while performing the job- Creatively provided solutions to meet my requirements in order to get the job done- Polite, friendly, and professional are other reasons why he earns five stars.Side note: I think he came a bit late from expected scheduled time due to traffic which is irrelevant for my standards since he did make sure to get the job done
20:54 02 Sep 20
GT was awesome!! Great service and fast!! Thank you!
18:54 02 Sep 20
Brian came in to a main line inspection, which wasn’t very easy to access. He took care of it quickly and efficiently while doing training with a new employee. They did a great job and went above and beyond.
18:44 02 Sep 20
23:47 01 Sep 20
Spencer was very polite and easy to work with. He took initiative to replace our broken pipe same day as our free estimate. I thought that was amazing, as we were expecting to have to wait another day. He could have easily rescheduled but he decides to help us out right there. Thank you for sending Spencer we appreciate his work!
01:53 01 Sep 20
20:06 31 Aug 20
Mason Jones helped me with my kitchen lights and was so nice and friendly and did a great job. I will definetly
17:06 31 Aug 20
Called for a repair of our disposal after we jammed a cheese knife in it. Caleb gave me a quick call to let me know he was coming and showed up right on time (if not early). He took care of it in 10 minutes. Was professional and courteous. Thanks, Caleb.
16:50 31 Aug 20
Shawn had the best prices I had seen yet and was able to come out to me as fast as possible. Highly recommend!
08:18 30 Aug 20
I have used Brian Shepard for many years . I trust him and only him with all my properties in Park City and 15 others around the valley. I called him to get a Appt at a commercial building. He advised me that he is no longer on his own. I was sad but not disappointed because he always takes care of us. He said he now works for the best plumbing and Hvac and electrical company in Utah. My Buddy the Plumber . I had no problem giving them a chance since Brian Shepard works for them. I know the work he does and how he takes care of our renters and clients . He has done multiple projects for our properties. He has replaced drum traps on bath tubs and put in many catch basins for properties that have a French drain in a stair well . He has replaced many sewer lines that can’t be lined . He is very skilled at his trade . He had saved us thousands of dollars to line sewer lines . Listen up future customers. If you need a honest plumber . I recommend Brian Shepard at my buddy the plumber. I can go on and on everything he has done for us to make Sure our commercial properties are well maintained. We had 5 boilers installed at a property that we manage at a hotel with each unit doing over 1,00000 Btu’s . We had problems with them immediately communicating together and firing up when needed be. We called the company that put them in and they came out and could not fix it. Brian Shepard is the best commercial plumber I know. He explained the high limit differential set point is reached at the control closes , allowing the burner to turn back on if there is a call for heat the low limit setting is the minimum temperature the boiler can attain. When the low limit is set point the burner turns on. He got us fixed fast which a hotel is in need of fast service. I have a appointment with My Buddy the Plumber this week. Mr Shepard is very experienced at his trade and I’m so happy I found him even at another company. He loves his master trade at drain cleaning but don’t let him fool you. Lol . He a master at any of your plumbing problems. From drain cleaning to plumbing to Hvac to it all .... Jack of all trades. Glad u left maintenance engineering and your back at what you love . Lynn Peterson @ Hotel plaza Hotel properties
18:05 29 Aug 20
Brian came out and helped us with a really terrible situation, and handled it like a champ. Super helpful, and explained everything in ways anyone could understand.
15:32 29 Aug 20
Great service. My air conditioner stopped working last week. GT, a service technician, asked if it would be okay for him to arrive earlier than my scheduled appointment. Yes, please! He diagnosed the problem and gave me a pocket-friendly solution. Due to the age of my air conditioner, though, I knew I was facing replacement of it in the near future. I also knew I needed to replace my water heater. GT called a field estimator, Vance, to talk with me about pricing. Vance arrived timely and gave me multiple options, explained the pros and cons of the various options, and was patient while I made my decision about whether to change out the aging furnace as well. In the end, I did replace all three units. Vance sent an excellent installation team (Ian and Ryan). They explained how the updated system worked in comparison to the old one, and worked hard all day and into the early evening to get everything working again. They cleaned up the area and left it looking better than when they arrived. Amazing! Although no one probably enjoys the expense of replacing these systems, I do know they gave me a fair price and I love how well everything is working. From start to finish, their service was great.
03:04 29 Aug 20
Daniel was the kindest and most pleasant technician I’ve ever had out to my home! He was very professional and respectful and showed up on time and with a mask on. He was very knowledgeable about the problem I was having with my water heater and fixed it quickly. He even checked out another different issue I was having when I asked him he could have a look at it. He was very friendly, fair, personable and informative. I would highly recommend him!
19:16 28 Aug 20
Shea is a very professional and positive person, he treated my parents with excellent care. Very, very satisfied. 5 star service all the way.
16:59 28 Aug 20
17:09 27 Aug 20
My landlords called them for some electrical issues and Mason showed up on time and fixed everything real quick he was super professional and honesty a good dude I would recommend them to anyone
16:05 27 Aug 20
Brian was excellent to work with. I was sure I would have to replace my toilet but he was able to get it working good as new. They also cleared a blocked bathroom sink and shared helpful tips on how to keep my old pipes clear so the problem doesn’t occur again!
22:47 26 Aug 20
03:53 26 Aug 20
Tyler is the man!! Super professional and helpful. Really appreciate it man. Great to have an honest plumber you can trust.
02:11 25 Aug 20
I have had two major HVAC issues in the past 2 years and every time my buddy the plumber techs have taken care of it. 2 years ago they installed a new air confirmed system and they did an amazing job at explaining options and prices. They provide all the info I needed to buy the right AC system... a year later we had an issue with the system and they fix it at no cost. The earthquake caused damaged to my old furnace and they installed a new one today. Like usual, the tech came on time and did a great job. Overall, I highly recommend them. You will be very satisfied.
21:02 24 Aug 20
Brian showed up on time and prepared with a mask. He walked me through the steps of what needed to be done and handled the work quickly and correctly. Brian worked clean and left my home better than he found it. My Buddy has a customer for life!
17:15 24 Aug 20
14:53 24 Aug 20
Our place is always nice and cold now, and thanks to Shawn it was affordable too. Finally don’t have to worry about these 100 degree days anymore. Highly recommend
21:29 23 Aug 20
Had a bad sewer backup issue and Aaron came out on short notice to fix our problem
21:28 23 Aug 20
Aaron did a awesome job fixing our sewer backup!
21:07 22 Aug 20
Tyler was very efficient . The price was great . He and his helper did an excellent job. I would be glad to recommend My Buddy The Plumber.
20:41 22 Aug 20
20:35 22 Aug 20
I have used My Buddy for drains, a complete pipe replacement in my older home, toilet replacement, water heater replacement, water softener install and now an air conditioner install for central air in my home. Always courteous, always professional, always kind, always clean up after themselves and always great quality work for the price. I recommend them to anyone. Plus they can do the job, no matter what the problem is, electrical, plumbing, HVAC, they’ve got you covered!